Category: Money

Attracting A Fridge Magnet

, | San Diego, CA, USA | Bad Behavior, Money, Technology

(I am in the business of buying items from auctions and selling them online. This guy had one of the most interesting haggling techniques over a practically new mini fridge. This conversation occurred over several days through text message.)

Customer: “Still have the mini fridge?”

Me: “Yes, it’s still available.”

Customer: “I was wondering if you would take $50 for it.”

Me: “I can’t for that low. I’m sorry.”

Customer: “What’s the lowest you will go?”

Me: “$75.”

Customer: “$50 max. It has a scratch and a dent. I see it in the pics.”

Me: “That’s why I’m asking so low. It’s worth $150. Thanks, anyway.”

Customer: “$75 is not low.”

(Three hours later:)

Customer: “Well, what’s the lowest?”

(I decided not to respond as I had already told him my lowest price and we had too big of a discrepancy to continue.)

Customer #2: “Hello, do you still have the mini fridge?”

Me: “Yes, I still have it.”

Customer #2: “How much is it?”

Me: “$85.”

Customer #2: “I’ll give you $50.”

(I start to wonder if this is the same guy. Since I was using an anonymous texting service, texts come through as separate threads rather than one conversational string between two people. I go back and look at the previous string and realize this is the same person, as if I won’t recognize that it’s the same number.)

Me: “Lowest I can do is $75.”

Customer: “Is it in perfect condition?”

Me: “We discussed this last night. The price has not changed. You are clearly interested. Why don’t you come have a look? The scratch on the outside has no effect on the functionality of the fridge. The inside is pristine, like new. You can purchase it for $75 or you can go to the store and buy a new one for over $150 or look for a smaller fridge that fits in your budget. $75 is the lowest I will go. Let me know if you are interested.”

Customer: “Not interested for $75.”

Me: “Best of luck to you.”

Customer: “You’re too far, anyway. You live in the middle of nowhere.”

Me: “…Then why did you contact me?”

Customer: “Cuz I’ll go for $50, duh.”

Me: “Haha, okay. Have a good one, man.”

(Four days later, guess who texts again…)

Customer: “Will you take $50 for the fridge?”

Me: “It’s still $85. Please stop asking if I will take $50. If you want it, the lowest is $75. If not, please look elsewhere.”

Customer: “D*** it.”

(Over a month later, I have since sold the fridge for the price I was asking and have acquired two more.)

New Customer: “Hello, do you still have the fridge?”

Me: “Yes, it’s still available.”

New Customer: “Will you take $40?”

Me: “I’ve got two posted, one for $90 that’s brand new and another for $75 that’s not… So, no, I can’t do $40. I could do $80 for the new and $60 for the other.”

New Customer: “All right, thanks.”

(My boyfriend jokingly suggests that maybe this is the same guy. We laugh and poke fun and play ‘what if,’ but I decide to go back through my texts and check. It is A MONTH AND THREE DAYS since our last contact, and sure enough, IT’S HIM.)

Me: “If you’re asking about the one we talked about last month, I sold that weeks ago for full price. These are new fridges I have.”

Customer: “Crap.”

This Is Why We’re In A Recession, Part 46

| Eugene, OR, USA | Extra Stupid, Money

(I work as a teller, and one of my jobs is to field phone calls.)

Me: “Thank you for calling [Bank]; this is [My Name]. How may I help you?”

Customer: “Yes, I’m trying to make an online purchase with my debit card and it’s not working! I need you to fix this.”

Me: “Well, sir, it sounds like your card may be blocked. I can transfer—”

Customer: *interrupting* “No! This is a brand new card; I just got it today from the bank. Now they told me it would work, and it doesn’t!”

Me: “That’s odd, let me…”

Customer: “And another thing! How do you get away with issuing already expired cards?”

Me: “Well, sir, our temporary cards expire after a set time, but they are always good when issued.”

Customer: “No! This one says February 18th, right on there! Now today is the 24th, which means this is expired!”

Me: *face-palm* “Sir… all cards list the expiration date as month and year. That is February of 2018 listed on the card, and I assure you if you use that date you will be able to make your purchase.”

Customer: “That’s… that’s not what I was told! I was told this would expire this year!”

Me: “Yes, sir. The temporary card will. However it must have the same expiration date listed on it as the permanent card with the same number that is being mailed to you. I promise, February of 2018 will work.”

Customer: “Well… I suppose I’ll try it. But that’s darn foolish!” *click*

Related:
This Is Why We’re In A Recession, Part 45
This Is Why We’re In A Recession, Part 44
This Is Why We’re In A Recession, Part 43

A Cent-less Discount

| Windsor, ON, Canada | Bad Behavior, Money

Me: “Thank you for calling [Company]. My name is [My Name], and how is it I can assist you this evening?”

Customer: “MY SERVICE HAS BEEN OUT FOR AN HOUR AND HALF! FIX IT NOW!”

Me: “All right, sir. I can definitely assist you with that.”

(I go through basic troubleshooting and resolve the issue.)

Me: “All right, sir. Is there anything else I can do for you this evening?”

Customer: “YEAH! HOW DO YOU PLAN TO COMPENSATE ME FOR THIS?!”

Me: “Excuse me?”

Customer: “How do you plan to compensate me for this? I wasn’t able to use my service for an hour and a half. I had to just sit here with nothing to do, and then I’ve been on the phone with you for an hour and a half, and I want compensation!”

Me: “Okay, so you were out for an hour and a half and spent 15 minutes on the phone with me, and you want compensation. Is that correct?”

Customer: “Yes, and how much is that going to be?”

Me: “I’m not sure, sir, let me check your bill and I’ll find out.”

(Since throughout the entire call the customer had been rude and screaming at me I decide I am going to go completely by the book and not just give him a 5 dollar credit, like I normally would. After checking his bill and calculating it down perfectly to the hour and 45 minutes I come back to the phone and inform him:)

Me: “All right, sir, so after calculating how much it cost you for the hour and 45 minutes you were out of service, it comes to a grand total of 37 cents. Would you like me to apply this to your bill?”

Customer: “Oh, h***, no! I want more than that. I want your supervisor!”

Me: “Well, unfortunately my supervisor is not available at this time of night, and it cost you 37 cents for that hour and a half and how long you’ve been speaking to me. Now, is there anything else I can assist you with?”

Customer: “No!” *click*

(I did apply the 37 cents credit just to rub it in his face for being such an unpleasant person.)

Yesterday, All My Combos Seemed So Far Away…

| ME, USA | At The Checkout, Crazy Requests, Money

(It is my second day: An old customer comes in and rattles off a long combo order. Still getting used to the registers, I hit a wrong key, which causes the price to register without the combo discount.)

Me: “Okay, your total is [amount].”

Old Customer: “NO, it is NOT! It should be [different amount]. You did the same thing to me last week!”

Me: “…I just started yesterday, sir.”

Should Have Declined The Marriage

| USA | At The Checkout, Love/Romance, Money

(Customer walks up with his wife and a basket of items of which he spends ten minutes looking over and returning over half. With what he’s kept he lets me ring him out, then decides to pull out a check that has been scribbled over with five different store names.)

Customer: “You can take this as long as I initial it, right?”

Me: “Actually, sir, I don’t think I can because of the amount of times it’s been written over.”

Customer: “Oh, sure, you can take it.” *he tries to write our store name in the bottom corner*

Me: “I’m afraid not. However, if you have any other tender I can take that.”

(He has a white out pen in the items he is trying to purchase.)

Customer: “What if I used white out? Can I open that one and see if it will work?”

Me: “You unfortunately won’t be able to use it until it’s purchased. I can call my manager just to ensure you we can’t take the check, if you’d like.”

Customer’s Wife: “Well, then, do it. We don’t have all night for your incompetence.”

(The manager arrives and states that we cannot take his check but are glad to take any other tender.)

Customer’s Wife: *to her husband* “Just great! Give me your card, dumb-s***. Probably nothing on them since you’re always broke.”

Me: “Sorry, that card was declined.”

(She storms out of the store while he husband is asking her a question.)

Customer: “Sorry, she wrote on my last check to the wrong place.”

(He continues to slide cards that are coming up declined. Eventually he gives up and before leaving shouts:)

Customer: “Don’t ever get f****** married!”