Category: Money

The Devil’s Pay Book

| USA | At The Checkout, Health & Body, Money, Religion

(I was checking out an older lady from my church. She never struck me as superstitious at all.)

Me: “Okay that comes to, um, $6.66.”

(Her eyes got wide and she grabbed something off the rack at random.)

Customer: “And this keychain!”

Me: “Okay, that’s $8.63.”

Customer: “Much better. Sorry, but I’m going for surgery Monday. I’m not going to risk it.”

(I told my coworker, her nephew, and he cracked up and bought her a rabbit’s foot, just in case.)

Fickle Over A Nickel

| Kalamazoo, MI, USA | Bad Behavior, Money

(I am working the checkout lane and an older woman comes up to my lane.)

Me: “Hi! Did you find everything okay?”

Customer: “Yes.”

(She places 2-3 items on counter with her own reusable grocery bag. I complete ringing her up and she says something I can’t hear over the noise so I just smile. She walks away looking at her receipt and while I start to check out the next customer with a very large cart full of items, the old woman comes back. My store offers five cents off when you use your own bag and I completely forgot since it isn’t that common.)

Customer: “You didn’t give me my f****** nickel! I need my nickel back from my bag. Return my items right now and re-ring the order or I am going to get your manager!”

(Being in the middle of this large order, I decide giving her the nickel in my pocket is easier.)

Me: “Here, ma’am, I apologize for the inconvenience. Can I just give you my change instead so that this guest does not have to start her checkout process over?”

Customer: “NO. I want MY f****** nickel, not yours.”

(The second customer was clearly embarrassed. Meanwhile a manager came over and asked her to go to another register. She refused and we had to call security to take her out of the store.)

It’s Payback Time

, | Bangalore, India | At The Checkout, Crazy Requests, Liars & Scammers, Money

(I am working part-time as a cashier in a cafeteria in a large college campus where I am a student. A young man accompanied by a girl approaches my counter. The man starts to order.)

Customer: “Listen, I will pay you later. You can trust me.”

Me: “Sorry, I need payment first before we can serve you the items you ordered.”

Customer: “You can trust me. Everyone on this campus knows me.”

Me: “I still need payment first as I have never met you before and don’t know you. My till cannot come up short. So if I let you have these items without you paying for it then I will have to pay for it out of my pocket. Since you are well known on campus as you said, perhaps you can find someone here in the cafeteria who will let you borrow some money.”

Customer: “No, you don’t understand. You can easily find me in the campus. I will be either in my room in the [Dorm] which is very close by, or in the [Department]. You can ask anyone in the campus.”

Me: “Sorry, but you seem to be suggesting that I just give you the items you ordered now and then I run about the campus to collect payment from you later in your dorm or your department. Obviously I cannot do that. As your dorm is close by, can’t you just get some money from your room?”

(The customer just glared at me for a few seconds, let loose a string of expletives, and stormed out with the girl following behind. If he was trying to impress the girl about how important he was, he went about doing that in a very stupid way. He cannot expect a random person to pay for his date!)

Being A Queen About It

| KY, USA | At The Checkout, Canada, Money

(The store I work for has several locations in Canada; therefore, company policy is that we accept Canadian money as well as American and the associates have to be familiar with what Canadian currency looks like compared to American. My store isn’t close to the border, so we don’t get Canadian currency a lot. I’m ringing up a customer who’s paying cash.)

Me: “So out of twenty-five dollars and thirty cents?”

Customer: “Yes, ma’am!”

Me: *I go to put the cash in the till when I realize something off* “Oh, sir, do you have another quarter? This is a Canadian dollar coin.”

Customer: “No, it isn’t; it’s a quarter! We don’t use dollar coins here!”

Me: “I know this, sir, but this isn’t American currency. I can accept it as legal tender, or you can see if you have a quarter.”

Customer: “Of course it’s American currency! You just don’t want to accept it!” *scoffs* “Canadian.”

Me: “I apologize for the mix-up; it happens sometimes. People will get Canadian coins mixed in with American, but it’s not a problem to use it as legal tender here.”

Customer: “I only ever use American money, not some made-up Monopoly money!”

Me: “Sir, Canada is a real country, and this is a Canadian dollar coin. If you just look—”

Customer: “It’s an American quarter! Accept it!”

Me: “With all due respect, I’ll accept it as a quarter if you can tell me which American coin has the Queen of England on the face.”

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Discount Is Not On The Books

| Atlanta, GA, USA | Books & Reading, Family & Kids, Money

(I work at a bookstore that has carts of bargain prices books for $1-3, mostly children and baby books, with the price listed on a big red and white sticker. A customer, with his daughter of about three to four, comes in with two of the books from the cart.)

Customer: “Hi, I’d like these two, please.”

Me: “Sure thing!” *I proceed to ring up the books: one, a small, flimsy story book for beginning readers at $1 and a small baby board book for $3* “Okay, that will be [total].”

Customer: “What?! That’s too much! Why aren’t they both a dollar?!”

Me: “Well, sir, the price is clearly labeled and set by our corporate office.”

Customer: “But this book for $3 is smaller than the $1 book! I want a discount!”

Me: “I’m sorry, sir, I can’t do that. The price on the book is the price. It’s already been discounted over 75% off, and I can’t discount it more.”

Customer: “Well, if you won’t discount it then I will take my business elsewhere!” *to his daughter* “Well, honey, it looks you can’t have these books because THIS man here doesn’t want you to have them!”

(Her face just drops as she looks at me and they leave the store.)

Coworker: *jokingly* “I can’t believe you! Breaking that little girls heart like that! But seriously, what the h***?!”

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