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Category: Money

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So Cheap It’s A Steal

| PA, USA | Crazy Requests, Money, Popular

(The store is featuring a huge sale on clearance. For example, items marked down to $19 from an original price of $50+ are ringing up for $8.99. A customer comes up with two items that ring up $4.99 each, at least an 80% markdown from the original price.)

Customer: “Can I use this $10 off coupon I got on my phone?”

Me: “I’m so sorry. That coupon can only be used on regularly priced items. And it specifies that it’s $10 off $50 in purchases.”

Customer: “Well, how can I get another discount, then? Do you have any coupons I can use to bring down the price?”

Me: *after blinking out of sheer shock* “I… I guess you could steal it?”

(Thankfully, my manager heard my reply and started cracking up.)

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Has Been PINked

| NC, USA | Extra Stupid, Money, Popular

(I am ringing up some souvenirs for a visitor.)

Me: “All right, your total is [amount].”

(Customer hands me a card. I swipe it.)

Me: “Is this credit or debit?”

Customer: “Debit.”

Me: “If you could just enter your PIN on the pad here…”

(The customer looks at a tattoo of four numbers on his arm, and then enters his PIN.)

Me: “Umm… excuse me, sir, do you have your PIN tattooed on your arm?”

Customer: “Well, how else am I supposed to remember it?”

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Past Due For Another Bad Customer

| Indianapolis, IN, USA | Money, Technology

(I work in a corporate cell phone store. In comes a lady and her daughter, and I find out that they are wanting to upgrade the daughter’s account.)

Me: “Okay, well, let me pull up your account to verify that you are eligible for an upgrade. It does appear that you’re due for an upgrade on her line; however, it appears you have a past due balance on your account that would need to be paid.”

Customer: “Past due? I know that bill is not past due! That bill was due the 24th and it’s the 28th.”

(I take a deep breath.)

Me: “Ma’am, if you look at your past billing history your bill is due the 24th every single month.”

Customer: “But for you to say it’s past due is ridiculous.”

Me: “Ma’am, with all due respect, it is past due.”

Customer: “You consider four days being past due?”

Me: “It could be an hour past midnight and the system would consider it past due, ma’am.”

Customer: “Well, that’s f***ing ridiculous.”

Me: “Well, to proceed with the upgrade the system requires it to be paid.”

(She paid the bill and we upgraded her daughter. After, she stormed out still disgruntled. I looked in the system and she never paid it on time and was charged a monthly late fee.)