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Category: Money

‘Entitled’ Doesn’t Even Begin To Cover It

| IL, USA | Crazy Requests, Money

(We are currently having a clearance sale. Kids’ clearance items are an extra 20% off. It either comes up when I ring up the item or there is a sticker on the tag that is the final price that already has the 20% taken off.)

Customer: “Don’t I get an extra 20% off of these items?”

(I ask my manager and she says that it’ll come up when I ring it up or the price on the tag is the final price. I tell that to the customer.)

Customer: “But I should get an extra 20% off.”

(Most of these items are already extremely cheap, as in $2.00 and under. My manager comes over to my register and explains to the customer what she already told me.)

Customer: “I don’t think you understand what I’m saying. These things should be an extra 20% off.”

(My manager apologizes again and says there’s nothing she can do. Customer continues to get angry and argue with my manager.)

Customer: “I’m a silver level cardholder! I’m entitled!”

Not Giving The Staff Enough Credit

| IL, USA | At The Checkout, Bad Behavior, Money

(I work at a clothing store, we have a pinpad where customers can swipe their cards but we have to swipe the card at the register. And we have to ask if it’s credit or debit, and if it’s credit we need to ask to see the customer’s ID.)

Me: “Is that credit or debit?”

Customer: *says as if I don’t understand English* “This is a… credit… card. It’s American Express.”

Can’t Put A Price On A Priceless Reaction

| OR, USA | At The Checkout, Money

(I work in a small store, all of our pricing is done with pricing guns that print stickers to the product. We have six+ different pricers, and occasionally mistakes are made, the same item ends up with two different prices, etc;)

Customer: “Look! These are the same thing, one is $1.25, one is $1.50! Why is that!?”

Me: “Oh, I’m sorry. Sometimes things get mis-marked by mistake. But the correct price is $1.25.”

Customer: “I don’t want any, just wanted to know WHY they were different!”

Manager: “Well we have several different pricers. Sometimes they just go off of memory or forget the latest update. I’m sorry for any confusion.”

Customer: “Ah, thank you! I think some of them need to go back to kindergarten, yeah?” *laughing, he gestures towards me*

Manager: *without laughing, stares, unmoving at the customer…*

Customer: *slowly stops laughing, gets uncomfortable and leaves*