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Category: Money

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The Unholy Receipt

| CA, USA | At The Checkout, Money, Religion

(I am standing in line and overhear this exchange between the current customer and the cashier.)

Cashier: “Your total is $6.66.”

(There is an awkward pause as they both kind of look around.)

Cashier: “Do you want to add on a candy bar?”

Customer: “No… I just won’t look at it.”

Cashier: “And just throw the receipt away?”

Customer: “Yep!”

Cashier: “Just don’t throw it away in here!”

Customer: “No, I will throw it away outside!”

(The transaction finishes with a couple of laughs and smiles and the customer walks out the door with her purchase.)

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Some People Can’t Change

| Fort Lauderdale, FL, USA | Extra Stupid, Money, Technology

(At our store, we have a self-service lottery machine. It only takes bills and has a clearly printed sign stated it does not give change.)

Customer: “Does this machine not do change?”

Me: *thinking she means ‘give change’* “No, ma’am. I’m sorry.”

Customer: “Oh. I put a dollar in, but oh, well.”

(She leaves without purchasing anything from the machine. About an hour later, a coworker opens the lottery machine door to unload the money for the back office and a rain of quarters clatter to the floor. Apparently the customer had shoved actual change into the bill slot, and was surprised when it didn’t work!)

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No Extra For Extra

| Bemidji, MN, USA | Food & Drink, Money

(I work at a certain fast food taco restaurant. Our town’s 4th of July week carnival has started and as a result, we have been busy all for my entire shift, and I have stayed an hour and a half longer than I was scheduled to. I am in the office counting down a couple of tills before leaving, but I still have my drive-thru headset on.)

Coworker: “Welcome to [Restaurant]. How can I help you?”

Customer: *orders $20 or so worth of food, including a nacho platter* “Oh, on those nachos, could I get extra nacho cheese and extra sour cream?”

Coworker: “Sure.”

(He modifies the nachos and the changes appear on the screens inside and at the drive-thru.)

Customer: “Hey, I didn’t want to be charged extra for it!”

Me: *laughing* “Quote of the night.”

(When all was said and done, our sales that day were higher than any other day in the three years I’ve worked there.)

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This Is Why We’re In A Recession, Part 53

| Seattle, WA, USA | Crazy Requests, Money

(My husband is in line at the bank. He has to wait a while, as there is a customer being served ahead of him cashing a check.)

Cashier: *to customer* “Just to remind you, ma’am, you can deposit the check, but you can’t withdraw any money from it for a few days.”

Customer: “WHY NOT?! IT’S MY MONEY!”

Cashier: *patiently* “Well, you’ve had six checks bounce this month alone, it’s bank policy, plus overdraft fees from your checks…”

Customer: “What has that got to do with anything? I want my money!”

Cashier: *sighs*

Related:
This Is Why We’re In A Recession, Part 52
This Is Why We’re In A Recession, Part 51
This Is Why We’re In A Recession, Part 50

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Acting Cold Caller

| UK | Bad Behavior, Money, Popular, Time

(I know that cold calling isn’t anyone’s favourite thing, but it’s my job and I need to pay rent. It isn’t a scam company, but a call centre for a gas and electric company; we dial people who have opted into marketing; they always deny it, but they’ve clearly forgotten or misread the marketing. My current customer seems a little too eager to do the quote. He takes the time to get his current info about his supplier and his energy usage and so on.)

Me: “So, just a few more minutes of your time and I’ll get that set up for you now.”

Him: “No.”

Me: *continues with the spiel of why it’s a better deal* “…so, why would you not want to go for it?”

Him: “Because I don’t want to go for deals offered by people who phone me up when I didn’t ask for it.”

Me: “Then why did you even do the quote?”

Him: *smugly as he possibly can* “Well, you’re wasting my time so I figured I’d waste yours as well.”

Me: “I’m paid an hourly rate, sir; I just technically made £3.50 in the half an hour we spent on this call.”

(The guy stammered and hung up. I honestly get why people hate cold calling, and in all fairness, so do I, but some people I call are just so badly-behaved and I love these tiny victories I can get over them.)

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