Category: Money

Their Comprehension Is Limited

| MI, USA | Extra Stupid, Money, Technology

(I’m a manager of a small pizzeria. Our coupons do not have expiration dates, but do specify “for a limited time only; all prices subject to change without notice.”)

Customer #1: “I got this coupon for $11.99.”

Me: “I’m sorry, that offer has expired. The combo is now $12.99, so it will just be a dollar more.”

Customer #2: *evidently grabs phone from [Customer #1]* “HEY! You gotta accept this coupon because there’s no expiration date on it!”

Me: “I’m sorry, that was for a limited time. We no longer have that offer. It’s now $12.99.”

Customer #2: “Nope, it doesn’t have an expiration date! All it says is, “limited time offer; prices subject to change without notice.” SEE, it doesn’t have a date on it! So you gotta take it.”

(After this goes on a couple of more rounds, she angrily accepted it, and let me know she’ll be contacting the owner.)

Foot-Long Time To Get There

| PA, USA | At The Checkout, Money

(A customer came in with a coupon that allowed her to get two footlong sandwiches for $10. She also got a drink, making her total $12. When she was rung out, she tried to just give me a $5 bill.)

Me: “I’m sorry, but it’s $12.”

Customer: “But why? It should only be this much!” *continues to try to just give me the $5*

Me: “Well, the coupon says the two foot-longs are $10, plus you have your drink.”

Customer: “That doesn’t make any sense; it shouldn’t be that much.”

(The conversation went on for about ten minutes, with a line building up behind her. Eventually, after explaining her total several times, it finally clicks.)

Customer: “OH. Oh, I’m sorry.” *gives me the right change*

Next Customer: *loud enough that the previous one can hear* “She just really didn’t get that, did she?”

H2-Slowly Getting There

| PA, USA | At The Checkout, Food & Drink, Money

(I work in a restaurant that primarily serves FRIED chicken and I’m running the drive-thru.)

Customer: “Uh, yeah, how do you make your chicken?”

Me: “We bread and deep-fry it, sir.”

Customer: “So you mean in grease?”

Me: “Yes, sir, in grease.”

Customer: “Do you have any chicken sandwiches?”

Me: “Yes the numbers 2, 3, and 4.”

Customer: “Oh. How much for a glass of water?”

Me: “That’s free, sir.”

Customer: “Okay, I’ll have that.”

(This conversation took four minutes. All he wanted was water.)

Has No Problem Espresso-ing Herself, Part 4

| CT, USA | Food & Drink, Money

(A woman approaches my counter one evening, clearly unwashed and very angry.)

Customer: “Yeah, how much is a large coffee?”

Me: “$2.25.”

Customer: “And a small?”

Me: “$1.75”

Customer: “Okay, well, I have one of those coupons for a free one.”

Me: “Is it the customer redemption or the buy-six-get-the-seventh?”

Customer: “What?”

Me: “Is it the long red one that says ‘sorry,’ or was it part of your receipt?”

Customer: “Oh, the receipt kind.”

(I fill her order for a large coffee as a line starts to form.)

Me: “Okay, that’s going to be $2.25.”

Customer: “I thought it was free. I can’t afford that.”

Me: “It’s free with your coupon.”

Customer: “I don’t have it on me.”

Me: “Then I can’t redeem it. I have to have a coupon to put in my register. If it’s not there when they count it, I’ll be short and I could lose my job.”

Customer: *very irate* “I’m [Coworker]’s friend. I know [Coworker’s Other Friend]. I come here all the time. Just give me my drink.”

(I assume my coworker has done this for her in the past, but I’m not about to put my job on the line for anyone, especially a stranger.)

Me: “I can’t do that. I have to have it in my register. I can’t redeem a coupon unless it’s physically here. Without it, the store will think I’m stealing.”

(She huffs off, and I work through the line, thinking it’s over. I’m midway through, taking another order, when she comes back. She shouts from the far end of the counter, rudely interrupting another customer.)

Customer: “How much for a shot of espresso?”

Me: “$1.75, same as a small coffee.”

(Again, she leaves, and once again I think it’s over. There’s a lull after the line, and she’s back, again, angrier than ever.)

Customer: “Give me two shots.”

Me: “Okay, that’s $2.10.”

Customer: “You said $1.75!”

Me: “That’s for one shot, not two.”

Customer: “Can’t you just give it to me? This is a bunch of bull-s***.”

Me: “I could get fired for that. I’m not losing my job over a shot of espresso. Now, would you like one shot, or two?”

Customer: “Just give me two.”

(She then throws a huge handful of coins onto my counter and storms off to the other end of the bar. I go to cash her out, and she’s short, by about fifty cents. I quietly take the rest out of my tip cup because I just want her gone.)

Customer: “I’m telling [Coworker] how f****** rude you are. I don’t see why you couldn’t just give me my f****** coffee. I lost the d*** coupon. I had to dig around in my car for the f****** change.”

Me: “If $1.75 is outside of your budget, maybe you shouldn’t shop here.”

(I asked my coworker about her the next time I saw him. Apparently, he knew her, but hadn’t talked to her in years; since she was in prison.)

Coworker: “’I come here all the time,’ my a**!”

Related:
Has No Problem Espresso-ing Herself, Part 3
Has No Problem Espresso-ing Herself, Part 2
Has A Problem Espresso-ing Herself

Thinks You’re The Big Cheese

| AL, USA | Crazy Requests, Extra Stupid, Money

(I work inside a store, giving out free samples of specific branded products. I don’t actually work FOR the store, I only work inside it to push the products. My shift is over and I am cleaning and packing up when a lady taps me on the shoulder.)

Lady: “Is the price for this $3?”

(She shows me a meat/cheese tray and points to a price tag that says “cheese dip.”)

Me: “No, this price tag is for this product.”

(I point to the cheese dip, and I notice the price tag for the item in her hand is missing.)

Lady: “But this product was underneath that price tag, which means I can have it for $3.”

Me: “No, because they are two completely different items.”

Lady: “But the price says $3!”

Me: “Yes, $3 for cheese dips, not for meat and cheese trays.”

Lady: “I want to speak to your manager right now!”

Me: “I don’t actually work here, but I can try to find someone who does!”

Lady: “You BETTER find me someone who works here, like YOUR MANAGER!”

Me: “I don’t work here!”

(At this point her teenage daughter was in the background saying, “can we just go?” over and over. I waved my arm at a passing employee and quickly gathered my supplies to bolt, but I heard her behind me saying how I refused to help and refused to get my manager!)

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