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Category: Money

The Times, They Are a’Changin’

| MD, USA | At The Checkout, Bizarre, Money

Me: “Your total is $4.24.”

Customer: *hands me a twenty*

Me: “Here’s your change.” *hands back $15.76* “Have a wonderful day!”

Customer: “… Didn’t I give you a five?”

Me: “I don’t think so…”

(Customer checks her pocket and pulls out the five she meant to give me.)

Me: “Doesn’t this usually happen the other way around?”

You Are Not In The House Of Cards

, | Olympia, WA, USA | Food & Drink, Money

(I work in the food court of a warehouse store. We have signs that clearly say ‘cash or check only’ above the registers. Someone comes up and orders their food.)

Me: “All right, let me get that for you!”

Customer: *attempts to hand me a card*

Me: “I’m sorry, but we only take cash or check on these registers.”

Customer: “What? Since when?”

Me: “I don’t think we have ever taken cards because we don’t have a card reader.”

Customer: “Well, why not? It would make life so much easier!”

Me: “They charge us every time the card reader is swiped, and since we make very little profit on our food, we would have to raise the price.”

Customer: “Well then, raise it! I don’t see why people would get so upset!”

Me: *gets food* “All right, that will be $1.63.”

Customer: “WHAT? It’s $1.50 up on the board.”

Me: “There is tax on it.”

Customer: *grumbles about ‘raising prices on food being ridiculous’ as he hands over the money and stomps off*

Refuses To Walk A Mile In Full Price Shoes

| Melbourne, VIC, Australia | At The Checkout, Money, Spouses & Partners

(We are currently having a shoe sale which is ‘buy two and get a third pair half price.’ The sign also states they have to be purchased in the one transaction. A woman comes in; her English is not very good so communication is a little difficult. She has bought two pairs on a previous day and now wants a third pair half price. I try to explain to her about the one transaction rule, but she looks very confused. She is very nice and I feel bad for her. She leaves looking confused and disappointed. Only after do I think of returning the two pairs she previously bought and then selling them back to her together with the discount. A little while later she comes back with her husband, who speaks better English. I’m happy to see her since figuring out a solution, until her husband opens his mouth and is extremely rude.)

Husband: “You need to sell these to my wife at half price like your sign says.”

Me: “Oh, I’m sorry, sir. I tried to explain that the deal is—”

Husband: “—I don’t care what the ‘deeeaaalll’  is. My wife bought two shoes so she gets a third pair half price.”

Me: “Okay, I understand. Like I was saying they have to be bought in the same transaction but—”

Husband: “I. DON’T. CARE. You refused to serve my wife. Now you will give them to her half price or I want to see a manager!”

Me: “I’m sorry if I have upset your wife, and I’m happy to help. Just let me just explain first. I can’t override the system but what I can do is—”

Husband: “NO! This is ridiculous.” *he rants for a while longer, then smiles weirdly* “You know what, I just want to return these two shoes for a full refund.” *he then turns and murmurs to his wife* “Then we’ll just buy them back and get the half price.” *sniggers*

Me: *inwardly sighing* “Okay, I can refund them if you like.”

(As I’m doing the refund he is murmuring nasty things under his breath and I’m tempted to refuse service, but I feel bad for his wife so just keep smiling and decide to kill him with kindness. I finish the refund and then straight away put the sale back through with all three items, with the half price included.)

Me: “Sir, the refund is all done.”

Husband: *talking down to me very smugly* “Excellent. Now here is what we’re going to do. I’m going to buy all three of these back, with the half price. What do you think of that?”

Me: “That’s a very good idea, sir. I did try to tell you I could do that for you before. In fact, I’ve already put the sale through for you, I just need you to sign here for your card and I can print the receipt for you.”

(The shock on his face was priceless. I sincerely hope his wife enjoyed those shoes… and found a better husband.)