Category: Money

It’s Going To Be One Of Those Months

| Cornwall, England, UK | Crazy Requests, Health & Body, Money

(I work in a dispensary (basically a pharmacy) and we’re only allowed to give out one month’s supply of medication at any given time. This isn’t by our choice; it’s a standard set by the board. One patient comes in to get her medication. I go and get her prescription and she pays when this happens:)

Patient: “Excuse me, this is only a month’s supply. The doctor told me I was on a three month course.”

Me: “Yes, that’s right. We’re only allowed to give out a month’s worth of medication at a time.”

Patient: “But the doctor told me I was on this for three months.”

(At this point, one of the older dispensers behind me chimes in.)

Colleague: “It’s a three month course, meaning that you’re on that medication for three months, but we can only give out one month at a time.”

Patient: “Can I speak to the doctor about this?”

Colleague: “You could but this isn’t a standard set by us. It’s a nation-wide standard.”

Patient: “So I have to come in once a month and pay?!”

Colleague: “Yes.”

Patient: “This is extortion! I would like a complaint form!”

(After about another five minutes of this back and forth, the patient finally went on her way. Do you know what our ‘extortionate’ price is for keeping people alive? £8.05.)

Counting Down To When This Customer Leaves

| Milwaukee, WI, USA | At The Checkout, Money

Me: “Your total is $15.85.”

(Customer hands me $100 bill. Since it’s two am all I have is small bills, so to avoid confusion from the customer and to cover myself for the camera, I count the change out onto the counter.)

Me: “And your change is $84.15.”

Customer: “Why does everyone count change backward?”

Me: “What do you mean?”

Customer: “You should start with the change and count up to the next dollar amount, then count up to the amount of the bill I gave you. Then you’ll never be wrong.”

Me: “Well, I know how much change to give you so there’s no reason for me to do that. I gave you the correct change. Would you like a receipt?”

Customer: “I don’t need a receipt, but you should always count up. Then you’ll never be wrong.”

Me: “Even if I didn’t know how to add and subtract myself, the computer tells me how much change to give. I gave you the correct change.”

Customer: “But the girl at some other place gave me the wrong change once, so you should always do it this way so you’ll never be wrong.”

Me: “But I wasn’t wrong.”

(The customer stands there arguing with me for ten minutes that even though I gave him the correct change, I counted it wrong.  Finally I just stopped responding and just gave him a blank stare until he stopped talking.)

Me: “Have a nice day; we’ll see you next time.”

Making A Poor Case

| USA | Hotels & Lodging, Money

(A grumpy looking young man comes late at night.)

Me: “Welcome.”

Customer: “How much are your prices here?”

Me: “$169 per night.”

Customer: *shaking with visible anger* “How do you justify charging that much?!”

Me: “Well, there’s breakfast included, an all-you-can-eat buffet—“

Customer: *dismissive wave* “F*** breakfast!”

Me: “And there’s free Internet and cable. And maid service.”

Customer: “Who cares about that?! There’s no way you can justify charging this much.”

Me: “Okay, so not interested, then…”

(I figure the man will storm off like all those that are not interested, but he stays put.)

Customer: “This is discrimination!”

Me: “Against what?”

Customer: “Against poor people! Y’all aren’t letting poor people stay here!”

(The man ranted about getting his lawyer soon, and had to be escorted out by security. Some people.)

Coupon And On And On, Part 5

| USA | Crazy Requests, Money

(A customer comes to the register with an arm load of items.)

Customer: “Excuse me. I left my coupon at home. Do you have any that I can use?”

Me: “I’m sorry, ma’am. The coupons are sent out in the mail. We don’t get any in the store.”

Customer: “You are lying! You have plenty of coupons! I want to talk to your manager!”

Me: “I am the manager on duty today.”

Customer: “This is ridiculous! You want me to drive all the way home and then drive all the way back just to use a coupon?! You just don’t want me to have one!”

Me: “Ma’am, I assure you—“

Customer: “No, forget it!”

(The customer proceeds to throw at me all of the items she was going to buy.)

Customer: *storming out)* “I am never shopping here again!”

(The customer has been back several times, asking different employees for coupons and then throwing tantrums when we tell her that we don’t have any.)

Related:
Coupon And On And On, Part 4
Coupon And On And On, Part 3
Coupon And On And On, Part 2

Their Comprehension Is Limited

| MI, USA | Extra Stupid, Money, Technology

(I’m a manager of a small pizzeria. Our coupons do not have expiration dates, but do specify “for a limited time only; all prices subject to change without notice.”)

Customer #1: “I got this coupon for $11.99.”

Me: “I’m sorry, that offer has expired. The combo is now $12.99, so it will just be a dollar more.”

Customer #2: *evidently grabs phone from [Customer #1]* “HEY! You gotta accept this coupon because there’s no expiration date on it!”

Me: “I’m sorry, that was for a limited time. We no longer have that offer. It’s now $12.99.”

Customer #2: “Nope, it doesn’t have an expiration date! All it says is, “limited time offer; prices subject to change without notice.” SEE, it doesn’t have a date on it! So you gotta take it.”

(After this goes on a couple of more rounds, she angrily accepted it, and let me know she’ll be contacting the owner.)

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