Category: Money

Some Customers Should Come With An Early Warning System

| CO, USA | Crazy Requests, Money, Popular

(We open at 8:30 am and I am usually here about 8:20 to open the office. This morning, I got here about 8:10 am to finish up a few last minute things I didn’t get to do last night before closing. Our office hours are posted VERY large on the door. There is a car already parked in the lot when I get to the office. As I’m walking up to the door to unlock it, a lady I’ve never seen before leans out her window and screams:)

Lady: “You’re late!”

Me: *laughing* “Actually, I’m 20 minutes early! But I can help you just as soon as I get the lights on.”

Lady: “That’s bull****! You’re just covering for yourself! I need to pay my bill RIGHT NOW! How dare you be so late?”

Me: “Ma’am, with all due respect, we don’t open until 8:30. It’s barely after 8 right now. I am willing to let you in early and take your payment.”

(She follows me in and sits at my desk. I walk around the office and turn on the lights, which takes all of three seconds.)

Lady: “HURRY UP! This bill needs to be paid NOW!”

(I pull up her information on the computer.)

Me: “Ma’am, you do know that this bill isn’t due until July 30th, right? If we take the payment now, there’s a chance the system may issue you a refund. Are you sure you want to pay it this early?”

Lady: “July 30th? H*** no, I’m not paying it early! Thanks for wasting my time!”

(She stormed out of the office, leaving me to wonder if she should really be driving…)

Got This Money-Saving Thing Wrapped

| Los Angeles, CA, USA | Money, Popular

(Our store does complimentary gift wrapping. We are required to ask if the gift is for a man or woman. A man comes up to the register and purchases a gift. He mentioned while looking around earlier that he is a little low on cash.)

Me: “Your total comes to [Price]. Do you need this gift wrapped?”

Customer: “Is it free?”

Me: “Yes, sir.”

Customer: “Then yes.”

Me: “Is it for a man or woman?”

Customer: “Why, would it be $0.70 cheaper if it was for a woman?”

(I almost dropped his purchase I was laughing so hard. I gave him a 10% discount for making my day!)

The Decks Are Set Against You

| Cambridge, MA, USA | Game Store | Money

(We’re running a promotion where customers who buy cards for a specific game get a free deck box. I’ve just finished ringing out a customer.)

Me: “…and you get this deck box with your purchase today!”

Customer: “Whoa, really?”

Me: “Yup! One per customer, while supplies last.”

Customer #2: “It’s free?”

Me: “Yes, if you buy a pack or a deck.”

Customer #2: “So, if I get multiple packs…”

Me: “Sorry, just one per customer.”

Customer #3: “Did I just hear something about free deck boxes?”

Me: “Yes. One per customer; you just have to buy a pack.”

Customer #3: “Wow, one per pack?”

(…and so on. This went on through a good half-dozen customers, all in rapid succession.)

Needs More Than A Penny For Your Thoughts, Part 2

MO, USA | At The Checkout, Extra Stupid, Money

(I work as a cashier for a popular fast food joint. I deal with a lot of ridiculous requests, but this one just baffled me.)

Me: “That will be $4.01.”

Customer: *hands me a five*

(I ring it up and hand him his change, which includes a few pennies.)

Customer: *tries to hand me a penny*

Me: “I’m sorry, sir, did I give you the wrong change?”

Customer: “No, but you said $4.01. I didn’t have a penny to get even change but now I do. So now I get a dollar back.”

Me: “I’m sorry sir, it was that amount before, but you already paid and received your change. I can’t open the drawer and give you a dollar for your penny…”

Customer: “No, I need exact even change, just the dollar! I have the penny now, so I need a dollar!”

Me: “Sir, I don’t need the penny now that you have paid. You already received your change!”

(He proceeds to mutter about how I don’t know how to do math and that it’s my loss for not taking the full amount…)

Related:
Needs More Than A Penny For Your Thoughts

The Pen Is Mightier Than The Customer

| CA, USA | Crazy Requests, Money

(This all takes place over the phone.)

Customer: “Hi, I would like to know how much the Montblanc rollerball and ballpoint pens are?”

Me: “Okay, which ones?”

Customer: “There are only two kinds, rollerball and ballpoint.”

Me: “Right, I understood that, but we also carry fountain pens. I meant which specific design?”

Customer: “The black ones.”

Me: “Sir, they’re all black.”

Customer: “Oh. The nice ones then.”

Me: *face-palming, because they’re ALL expensive nice pens* “One moment.”

Me: “Okay, the Classique ballpoint is $575 and the Classique rollerball is $595.”

Customer: “Are you sure?”

Me: *sighs inwardly* “Yes, sir, I am holding them in front of me right now.”

Customer: “Oh. Do you have other brands that would be $200 or less?”

Me: *glances at the hundreds of pens in the case* “Yes, sir, but there are literally hundreds of pens.”

Customer: “Well, what do they look like?”

Me: “Sir, like I said, there are literally hundreds of pens. You’d need to come into the store to narrow it down.”

Customer: “Oh.” *click*