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Category: Money

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Getting Tender Over Legal Tender

| Dublin, Ireland | Criminal & Illegal, Money, Transportation

(A customer pulls up and fills their tank with petrol, €55 worth.)

Customer: “Pump five, please.” *places a €500 note on the counter*

Me: “I’m sorry, sir, I can’t accept a €500 Euro note. Would you perhaps have a credit card?”

Customer: *annoyed* “Why can’t you accept it? It is legal tender!”

Me: “I do not have enough change in my till to provide you with. Also, as it is over 20% of the value of your purchase, I can refuse to accept this as payment.”

Customer: “But it is legal tender.”

Me: “Sir, if I could provide you with the change I would; however, it is not possible. Do you not have a credit card you could use?”

Customer: “No! This is outrageous.”

(The cycle of discussion continues where I try to remain as polite and calm with the customer as possible.)

Me: “Perhaps there is someone you could call and I can accept payment over the phone?”

Customer: “I’m going to drive away if you will not accept my money!”

Me: “As I have explained, sir, I cannot accept this as payment as I do not have the change to give you. I would if I could but I’m sorry, I don’t.”

Customer: “I’m going to leave now.”

Me: *I turn away to look out the window and take down the reg of his car* “Sir, if you leave the forecourt without paying I will be forced to call the Guards.” *police*

Customer: “Why?”

Me: “As you have not paid for the petrol it would be theft.”

Customer: *muttering in anger they storm out*

(The next customer steps up and I ask if he wouldn’t mind waiting a moment while I look out to the car. After a moment I notice no movement so I begin to serve the next customer, however mid transaction the customer storms in.)

Customer: “Here!” *throws the money at me and I have to kneel to pick it up, as the customer is storming out*

Me: “See you, sir! Have a nice day!”

Customer: *stops turns glaring at me* “What did YOU say to me!?”

Me: “I said ‘See you, sir! Have a nice day!’”

Customer: “Mind your f****** business!” *storms out*

(Everyone in the store begins to laugh as I resume to serve the next customer.)

Customer #2: “I don’t know how you kept a straight face.”

Me: “The nicer I got, the angrier he got. What a d***-head. Sorry about that!”

(The other customers got a good chuckle out of it.)

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Wayward Benjamin

| PA, USA | Crazy Requests, Money

(I am working at guest services at a large store when I get a call.)

Me: “Hello and thank you for calling [Store]. How many I help you today?”

Customer: “Yes, hello, I was wondering if you had a lost and found?”

Me: “Yes, we do. What is it that you lost?”

Customer: “A $100 bill.”

Me: *surprised* “I’ll check with our manager but as far as I know no one has turned anything in.”

(I check with my manager and she laughs but confirms that no one has turned anything in like that. The other employees laugh at the fact she thinks someone would turn it in.)

Me: “Thank you for holding. None of our employees have found anything like that recently.”

Customer: “Oh, dear… Well, I know I lost it in your store. Will you reimburse me?”

Me: “I’m sorry… what?”

Customer: “I know I lost it in there, so will your store reimburse me for the lost money?”

Me: “I… I’m sorry but we can’t do that.”

Customer: “Why not?”

Me: *baffled* “Ma’am, I’m sorry, but we can’t reimburse you for money you may have lost at the store.”

Customer: “Oh, okay. Well, just give me a call when you find it, all right?”

(She hung up before I could get her name or number. Not that we would have found a $100 bill just laying around the store. If that ruse had worked, I’d be doing that at all the stores.)

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Checkout This Scam

| TX, USA | At The Checkout, Liars & Scammers, Money, Non-Dialogue

A man buys a pack of cigarettes with a $50 bill. As I count his change back to him, he asks what he’d paid with, and I tell him it was a $50. He asks to buy it back, and counts out $49 in smaller bills and lays out 99 cents on the counter. I hand him the $50 for the $49 while he fishes for the last coin he needs. He comes up with a $1, which he gives me, along with the $50 and asks for a $100 instead.

We don’t have any $100s, nor other $50s. While I’m trying to figure out how to give him his money back, the fact that this is a scam occurs to me. I tell him, politely, that $50 of the money in my hands is mine, and he can either have the $50 bill or the small bills. He chooses the small bills. He then asks if he can buy the $50 back, and I let him.

Surprise, surprise, he tries the scam again, but this time I’m watching to see how it works, what he’s doing, and what I need to watch for in the future. Once he hands me the $50 back to ask for $100 again, I tell him he’s scamming me and is no longer welcome in the store. He grumbles a bit as he gathers up the change, but goes.

The next morning I come up $50 long. Apparently when I was kicking him out I forgot to give him his $50 back. So, to recap, I learned how to spot this kind of thing AND he ended up losing $50 on the deal. And if he hadn’t been greedy, and done the same kind of thing using a $10 to get $20, I wouldn’t have had the momentary confusion and he might have gotten away with it.

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That’s Rich Coming From You

| Brampton, ON, USA | Bad Behavior, Money

(I work as a sales associate at a very popular children’s store in a very busy mall. As we are cashing out a customer we are supposed to capture their email so we can send them coupons and promotions. A customer returned $300 worth of clothes and is now making a purchase.)

Me: “Would you like to leave your email so we can send you a 20% coupon for your next purchase?”

Customer: “No, I am rich.”

(I look at her with a little look of shock and she points around the store.)

Customer: “I make more money than any of you!”

(After working a full shift during ‘back to school,’ I lose my patience.)

Me: “With all due respect, if you really are as rich as you say, don’t you think it would have made more sense to donate the $300 worth of children’s clothes to a charity?”

(Customer finished the transaction, grabbed her purse, and left – flipping me off!)

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This Is Why We’re In A Recession, Part 57

| GA, USA | Extra Stupid, Money

(I am an Internet sales consultant in an automotive dealership. Someone expresses interest in one of our used vehicles online, so I call them to follow up. Here is how the conversation goes.)

Me: “Hello, I’m looking for [Customer]?”

Customer: “Yes, this is [Customer].”

Me: “Hey, [Customer], this is [My Name] at [Car Dealership]. I saw you were interested in our 2007 [Make & Model] and I wanted to see how I can help!”

Customer: “Oh, great, yeah. I really, really, like that car. Um… I wanted to know what the qualifications were in order to get it?”

Me: “So you’re interested in financing?”

Customer: “Yes.”

Me: “Okay! We generally just start by having you fill out our credit application. We’re not a ‘buy here, pay here’ place, so we do finance through real banks… Have you ever financed a vehicle before?”

Customer: “No, this will be my first time.”

Me: “Do you have any other lines of credit open?”

Customer: “Uhhh… yeah, uh, I got an old cell phone bill that is now with a place called the uh… credit bureau.”

Me: “Oh, so like a collection account.”

Customer: “Yeah, yeah yes that.”

(I emailed him a credit application and I’m waiting to see just how bad it is.)

Related:

This Is Why We’re In A Recession, Part 56

This Is Why We’re In A Recession, Part 55

This Is Why We’re In A Recession, Part 54

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