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Category: Money

Needs More Than A Penny For Your Thoughts, Part 2

MO, USA | At The Checkout, Extra Stupid, Money

(I work as a cashier for a popular fast food joint. I deal with a lot of ridiculous requests, but this one just baffled me.)

Me: “That will be $4.01.”

Customer: *hands me a five*

(I ring it up and hand him his change, which includes a few pennies.)

Customer: *tries to hand me a penny*

Me: “I’m sorry, sir, did I give you the wrong change?”

Customer: “No, but you said $4.01. I didn’t have a penny to get even change but now I do. So now I get a dollar back.”

Me: “I’m sorry sir, it was that amount before, but you already paid and received your change. I can’t open the drawer and give you a dollar for your penny…”

Customer: “No, I need exact even change, just the dollar! I have the penny now, so I need a dollar!”

Me: “Sir, I don’t need the penny now that you have paid. You already received your change!”

(He proceeds to mutter about how I don’t know how to do math and that it’s my loss for not taking the full amount…)

Related:
Needs More Than A Penny For Your Thoughts

The Pen Is Mightier Than The Customer

| CA, USA | Crazy Requests, Money

(This all takes place over the phone.)

Customer: “Hi, I would like to know how much the Montblanc rollerball and ballpoint pens are?”

Me: “Okay, which ones?”

Customer: “There are only two kinds, rollerball and ballpoint.”

Me: “Right, I understood that, but we also carry fountain pens. I meant which specific design?”

Customer: “The black ones.”

Me: “Sir, they’re all black.”

Customer: “Oh. The nice ones then.”

Me: *face-palming, because they’re ALL expensive nice pens* “One moment.”

Me: “Okay, the Classique ballpoint is $575 and the Classique rollerball is $595.”

Customer: “Are you sure?”

Me: *sighs inwardly* “Yes, sir, I am holding them in front of me right now.”

Customer: “Oh. Do you have other brands that would be $200 or less?”

Me: *glances at the hundreds of pens in the case* “Yes, sir, but there are literally hundreds of pens.”

Customer: “Well, what do they look like?”

Me: “Sir, like I said, there are literally hundreds of pens. You’d need to come into the store to narrow it down.”

Customer: “Oh.” *click*

Not Interested In Redemption

| Corner Brook, NL, Canada | At The Checkout, Bad Behavior, Money

(The store I work in gives out $5 coupons when the customer spends $50+ for two weeks, and then the next week they can redeem it. It was the week of redemption.)

Me: “Your total is [over $50].”

Customer: “So I get a coupon.”

Me: “Well, actually this is the redemption period. Do you have a coupon I can redeem?”

Customer: “No, you need to give me one. I spent over $50; I earned one.”

Me: “I’m sorry, we spend two weeks handing them out then a third redeeming them. We don’t hand any more out past the two weeks.”

Customer: “I can see them on your desk! Give me one!”

Me: “We keep those to see how many people are redeeming them. I can’t give you one.”

Customer: “Just give me the f***ing coupon! I earned it.”

(This goes on for a few minutes. It’s a busy season so there’s about 10 people waiting, and since the store is so small, that makes the store pretty full.)

Me: “How about I just give you $5 off instead so you get the discount?”

(She turns to my coworker.)

Customer: “Wow, some f***ing b****es just need to get a hold of their hormones.”

(Coworker says nothing so she leaves. Later I find out she reported me, to which my manager told her I was right.)

Their Financial Advice Is Handicapped

| St Andrews, Scotland, UK | Crazy Requests, Money

(At our golf shop, we get one-off requests all the time. I occasionally get smart remarks about how we’re missing a trick because no one else is selling whatever it is, but generally they give up and go elsewhere pretty quickly. Today, I had a guy with a very specific request…)

Customer: “Hi There! Do you sell headcovers for Vokey wedges?”

Me: “No, I’m sorry. We only have the matching headcovers for the clubs we sell.”

Customer: “Do you know what I mean by a Vokey wedge?”

Me: “I’m sorry. I’m not a golfer, but I do know that we don’t sell them.”

Customer: *proceeds to tell me what this particular golf club is* “…You should get some neoprene and a little bit of soft sock and make some. You could sell them for £10 and make a fortune.”

Me: *at this point I probably have quite a stunned and bemused look on my face* “Oh, right. Well you’re the first person in seven years of working here to ever ask for one.”

Customer: “I’m telling you, you’d make loads selling them online.”

(At this point, he could see I wasn’t about to take him up on his offer and manufacture one on the spot for him.)

Customer: “I had to make my last one myself.” *on that note, he leaves*

(Now I’m not a business wiz, nor an expert in manufacturing, but if it’s such a lucrative opportunity, I was left wondering why he doesn’t take his own advice and make his ‘fortune’.)

Sales End, But Stupidity Is Forever

| Canada | At The Checkout, Extra Stupid, Money

(I work at a clothing store where we had a sale that ended a couple of weeks prior to this day. Customer comes to the register and throws the blouse on the counter. She starts to tell me about her purchase the week we had the sale, and tells me she got a price adjustment, because she bought a blouse just a couple days prior to the sale.)

Customer: “I want to pay the sale price for this.”

Me: “Pardon?”

Customer: “This was cheaper a couple of weeks ago. So, I want to pay that price.”

Me: “I’m sorry, but our sale is over.”

Customer: “You don’t get it. I WANT to buy a new blouse and I WANT pay the sale price.”

Me: “I understand. Like you mentioned before, you got a price adjustment for the prior blouse you bought, but the sale is now over.”

Customer: “No, you don’t understand. I don’t want to pay the regular price. I want the sale price. I want to buy this new blouse for the sale price.”

Me: “I understand, but when our sales are over, the clothing goes back to our regular price. Therefore, I cannot grant you a sale price if the sale is over. As you told me before, you were able to get a price adjustment for the same blouse you bought, but if you want to purchase a new blouse, it must be paid in full price, because the sale is now over. You’re more than welcome to give us a call next week and check with us for any sales, or if this blouse happens to go on sale again, you may get the price adjusted.”

Customer: “No, you REALLY don’t get it. I don’t understand why you can’t give me the sale price. But, I’ll just pay for it.”

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