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Category: Money

That Explains My New Ferrari

| USA | At The Checkout, Awesome Customers, Money, Popular

(One month, we’re asking customers if they would like to make a donation for poor families in the neighborhood. Unfortunately, no one is having much luck. Finally, one man I ask agrees to donate five dollars.)

Me: “Oh, thank you! You’re the first person today to say yes!”

Customer: “Not much luck, huh?” *he leans forward, smiles, and lowers his voice* “You wanna know a trick?”

Me: “What?”

Customer: “So we can donate one, three, or five dollars, right? Instead of asking ‘Would you like to donate?’ ask if they want to donate one dollar. Then as the month goes by, gradually raise the number to three, then five. You’ll get lots of people to donate one dollar, and if they come back later they’ll remember you, trust you, and agree to donate more.”

Me: “I’m not sure if it’ll work, but thanks!”

(A week goes by…sure enough, his idea is working! He comes back again later and I tell him about my sudden success after trying his trick.)

Me: “Where’d you learn that, anyway?”

Customer: *smiles wide* “I’m a car salesman.”

Refunder Blunder, Part 18

| USA | Crazy Requests, Money

Customer: “I see these earmuffs in your catalog and I really would like to have them, but I don’t have enough money on my credit card to get them right now because I was buying gifts. Soooo, I want to cancel an order I placed yesterday so that won’t charge on my card, and that will free it up some.”

Me: “I apologize. Your order placed yesterday has already been processed and you will receive it within 6-8 business days. I cannot cancel the order at this time.”

Customer: “Can’t you just take a pair of the earmuffs out of your warehouse and hold them aside for me until I have enough credit on my card?”

Me: “I’m very sorry, ma’am, we cannot hold merchandise aside in anticipation of someone ordering it.”

Customer: “Well, do this… I am returning $400 worth of stuff to you today. Once I get the tracking number, I’ll call you so you can go ahead and process the return and credit my credit card, so I can order these earmuffs before they sell out.”

Me: *trying to keep it together* “My apologies again, ma’am. We cannot process your return until it actually arrives to our facility…”

Customer: “Can I speak to a supervisor? It’s not you; it’s just that sometimes they can do things you can’t…”

Related:
Refunder Blunder, Part 17
Refunder Blunder, Part 16
Refunder Blunder, Part 15

A Centless Amount Of Gas

| Murfreesboro, TN, USA | At The Checkout, Bad Behavior, Money, Transportation

Me: “Welcome to [Gas Station]. What can I get for you?”

(The ‘customer’ scoops the ten cents out of the leave a penny take a penny and hand them to me.)

Customer: “I need this in gas on pump three.”

Me: “I’m sorry, sir, but you need at least 86 cents in order to purchase gas.”

Customer: “Oh. Well, I just need this in gas.” *tries to hand me the ten cents again*

Me: “I’m sorry, I can’t put that low of an amount on the pump. It won’t let me.”

Customer: “Oh. Well, can I bum a dollar?”

(My coworker gave him a dollar, so he got $1.10 in gas.)