icon_money

Category: Money

icon_money

Too Taxing For Them To Understand, Part 2

| Lancaster, PA, USA | Hotels & Lodging, Money

(A teenage guest goes into our snack shop and picks out two drinks.)

Guest: “These are $4.00, right?”

Me: “$4.24.”

Guest: “$4.24?!”

Me: “Yes, with the tax.”

Guest: “I don’t like tax!”

Related:
Too Taxing For Them To Understand

icon_money

This Is Why We’re In A Recession, Part 55

| Mexico | Extra Stupid, Money

(I work for a telecommunications company in the billing department. We usually get calls about promotions and gift cards sent to customers as flyers. The card is made out of paper and is just for promotion, so they have no value.)

Me: “Hello and thanks for calling [Company]. My name is [My Name]. How can I help you today?”

Customer: “Yes, today I received a gift card and want to know how to use it.”

(While the card has no name on it, it can be used at locations to pay for purchases.)

Me: “Well, ma’am, you can use it to pay at stores, but not online since the card is not personalized and does not have a name or address attached to it.”

Customer: “No, no, I mean, how can I start using it?”

Me: “You mean to activate it? We would just have to speak with the gift card department and they can take the number and have it ready for you in a few minutes.” *feeling, however, that she is a bit doubtful about the card itself* “May I ask what the number is?”

Customer: “1234 5678 9100 0000.”

Me: “Ma’am, that is not a card. It is just a flyer that informs you that if you sign up with us, you can be eligible for a card of that value.”

Customer: “But it says I have $200! I want to have the money. Activate it now!”

Me: *feeling that it will just go downhill from here on* “Ma’am, the card is made out of paper and no business will take it as a payment method. Even the number is invalid since no card starts with a 1, or has a number that easy to guess.”

(The customer rambles for a few seconds and says we are all a bunch of scammers and that she would contact every news channel as well as the police to have us arrested before hanging up.)

Me: *to Coworker* “Am I supposed to travel to the U.S. to be arrested? Or shall I wait for them to come get me?”

Coworker: “I only want to see the news: Woman can’t distinguish card from paper flyer.”

Related:
This Is Why We’re In A Recession, Part 54
This Is Why We’re In A Recession, Part 53
This Is Why We’re In A Recession, Part 52

icon_money

Cents-lessly Arguing

| RI, USA | At The Checkout, Money

(A customer comes up to my register with a can of tuna. She explains that the tuna was part of a recall and would like to return it, but does not have the receipt. Normally returns without receipts are given store credit.)

Me: “Since it’s part of a recall, should I still give her store credit, or can I give her cash?”

Supervisor: “You can give her cash if the register will let you.”

(I process the refund and my supervisor overrides it so that I can give her the cash, which comes to $2.27.)

Customer: “It was 88 cents.”

Me: “Without a receipt I have to give you what the register thinks it’s currently worth, which is $2.27.”

Customer: “But I only paid 88 cents. I returned one at the other store and they gave me 88 cents.”

Me: *to supervisor* “She wants less money than I’m trying to give her.”

Supervisor: “So give her less money?”

Me: “Can I modify the price of a return?”

Supervisor: “No, the register won’t let you.”

Me: *to customer* “I’m sorry, but I can’t change the price. The register wants me to give you $2.27.”

Customer: “The other store gave me 88 cents. I only paid 88 cents. I don’t like to steal.”

(The customer then proceeded to count 12 cents from her wallet and take a dollar bill before leaving the store, leaving the rest of the money on the counter.)