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Category: Money

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Change (In Attitude) Required

| ON, Canada | At The Checkout, Money, Popular

(I work as a cashier at a grocery store, and during my first three shifts, a more experienced cashier shadows me to make sure everything goes fine. This happens the second night on the job.)

Me: “So, your total comes to [total].”

Customer: *hands me $1.75 more than total*

Me: “Okay, so your change is $1.75.”

Customer: “No.”

Me: “Excuse me?”

Customer: “I gave you [$3 more than total].”

Me: “Sir, I still have what you gave me in my hand. You gave me [$1.75 more than total].”

(I show him what he gave me and I shows he didn’t have any other change.)

Customer: “You need to learn how to count your money and do your job!”

Supervisor: “Sir, [My Name] is more than capable of counting her money and she is doing her job. Now, are you going to take the $1.75 and stop bothering her on her second day of work, or do I need to call [Boss] and tell him you’re harassing his workers when they’re doing their job correctly?”

Customer: *mutters under his breath as he takes his change and bags his items*

Me: “Thank you and have a nice day!” *turns to supervisor* “Thank you for that.”

Supervisor: “Welcome to customer service.”

Next Customer: “You guys need to be paid more.”

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Tax Is Never Rewarding

| Houston, TX, USA | At The Checkout, Crazy Requests, Money

(A customer is buying two reams of paper for $10.)

Me: “Do you have a rewards card with us, sir?”

Customer: “Yes, I do. My phone is [phone number].”

Me: “Okay, thank you. Your total is $10.83.”

Customer: “Why are you charging me 83 cents?”

Me: *I want to look at him like he’s dumb* “Taxes?”

Customer: “Then what is that rewards card for? Shouldn’t it take off the taxes?”

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In For A Penny…

| MI, USA | At The Checkout, Awesome Customers, Awesome Workers, Money, Popular

(I am working as a bank teller at a bank branch near our city’s mall, so a lot of my customers are mall employees either making deposits, getting change for their stores, or cashing their paychecks. I am waiting on a newer employee from of the men’s clothing stores, and since I didn’t know his name yet I had been referring to him (in my head) as Tie Guy.)

Me: “Hi, what can I do for you today?”

Tie Guy: “I just need to get my paycheck cashed, please.”

Me: “No problem, it’ll be just a minute.” *I process his check through the computer* “Would you like it back any certain way?” *I always ask because some customers are extremely picky about their money*

Tie Guy: *jokingly* “American currency is fine.”

(I reach under my counter and pull out a $10 box of rolled pennies, which is pretty heavy and makes a loud thud when it hits the countertop.)

Me: *also jokingly* “I hope you brought a suitcase then. It’s going to take a lot of boxes.”

(Tie Guy just stares at the box, and then me for a few seconds, then starts laughing.)

Tie Guy: “Maybe I should be more specific next time?”