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Category: Money

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Too Much Meth, Not Enough Math

| NY, USA | Extra Stupid, Math & Science, Money, Popular

Me: “Okay, just so you know, sir, a three-month supply of this medication is going to cost you about $400.”

Customer: “What?! No. You’re wrong. When I picked it up last it was a third of that!”

(I look up his payment and pick up history in the system.)

Me: “It looks like this new prescription is the same medication as the last but you’re allowed to pick up three months at a time instead of just one. Is that correct?”

Customer: “Yes! But it’s never this expensive!”

Me: “Well, you’re picking up more at one time which is why it is a higher cost.”

Customer: “No! You’re wrong. It’s not supposed to be this expensive!”

Me: “Well, I’m sorry, sir, but we don’t set the prices. Your insurance company tells us what to charge you based on your plan.”

(This commences a 10 minute rant about how this medication is too expensive and he KNOWS he shouldn’t owe this much because he has been in the industry for 20 years and has a PhD.)

Customer: “When I picked it up last month it was only $133! It shouldn’t be $400!”

Me: “So… you previously picked up a one month supply for $133? And you’re upset because this three-month supply is three times the cost of the one-month supply?”

Customer: “YES!”

(Sadly this man did not see the math and proceeded to stay for the next 45 minutes and tell me exactly what was wrong with the entire industry and why it was my fault. Unfortunately, I have more stories about this guy from this 45 minute encounter alone.)

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Filters Out All Useful Advice

| Manhattan, KS, USA | At The Checkout, Extra Stupid, Money

(Our store sells “oil change specials” where if you buy five quarts of oil and filter in one transaction it will be reduced in price, in this case for less than what the oil cost alone.)

Customer: “I need oil for a [year of vehicle] [size of engine].”

(Assuming it is for the massive truck taking up two parking slots that is the correct vintage, I inform the customer that it takes five quarts of 5w-30 oil. The customer, by now back where the oil is, has picked out the brand of choice and is starting back towards the front.)

Me: “That oil is currently on special for $18.99 with a filter. Would you like to add one to your purchase?”

Customer: “No, I’ll get that later.”

(I inform him that it would be less expensive to buy them together today rather than on separate occasions… He still is not getting it and starts to show signs of frustration and annoyance. So I hold my tongue and check him out accordingly to his request.)

Me: “That’ll be $23.01 sir.”

Customer: “What?! But the sign says $18.99. Did taxes jump?!”

(I try to inform him again and decide it is best to just ring him out for the filter he needs and re-subtotal it.)

Me: “Okay, that’ll be $20.30.”

Customer: “Now that’s more like it.”

(I finish transaction and try to hand him the filter.)

Customer: “I don’t need that yet.” *grabs jug and leaves without receipt or filter*

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Giving You A Flat(screen) Price

| Miami, FL, USA | Extra Stupid, Money, Popular

Me: “Hello, sir, how may I help you?”

Customer: “What deals on flat screens larger than 40-inches do have right now?”

Me: “Well, we have this Samsung 40-inch and Sony 52-inch on special right now.”

Customer: “How much for the Sony?”

Me: “Right now it’s $1000.”

Customer: “If I buy three can I get it for $1500?”

Me: “No, sir, I can’t. The prices are fixed.”

Customer: “Why not? I’m giving you a lot of business here.”

Me: “I know, sir, but we’d be losing money if I sold you three flat screens for half the price.”

Customer: “Okay, what type of deal can you give me?”

Me: “I can sell you three flat screens for $3000.”

Customer: “Okay, deal!”

(He shook my hand and I rang him up at the front.)