icon_liarsscammers

Category: Liars & Scammers

Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

Probably Also Watched The Simple Life

| Sanford, FL, USA | Bad Behavior, Liars & Scammers, Movies & TV, Religion

Me: “Hi. This is [My Name] calling with [Company] regarding savings on the electric bill. May I please speak with [Customer]?”

Customer: “WE’RE AMISH! WE DON’T HAVE ELECTRICITY!”

Me: “But you have a phone?”

Customer: “We sometimes have phones at the end of our properties for emergencies! You’d know that if you watched Amish Mafia!”

Me: “So, you also have a TV?”

(*click*)

Contains Refunds Not Suitable For A Younger Audience

| Surrey, England, UK | Family & Kids, Liars & Scammers, Movies & TV

(My colleague has kicked out a pair of boys from a 15-rated film. Managers have stated to us in the past that screen jumpers do not get refunds.)

Boy: “We want our money back!”

Colleague: “I’ll talk to the manager.”

(My colleague goes behind the concession stand for a couple of minutes and comes out.)

Colleague: “My manager says he will not be issuing you a refund.”

Boy: “Then let us back into our film!”

Colleague: “No.”

(My colleague leaves me standing on gate with these boys.)

Boy: “Why can’t you let us back in?”

Me: “You’ve broken the contract you signed by buying a ticket, which states that refunds are not issued, that you will go to the film on your ticket and not into one you’ve been refused entry to, and you’ve broken the trust in our staff that you will keep your deal.”

Boy: “Well, we’re not leaving until we get our money back.”

Me: “You’ve broken your side of the bargain. We have a zero tolerance policy against people who run between screens for any reason and thus we will not be issuing you a refund. Your threat can be seen as harassment, and at this point your only options are to leave this building, or go home escorted by the police. I really don’t mind which.”

(The boys hesitate, and then run off!)

Stamping Out Stamp Fraud

| NC, USA | At The Checkout, Criminal & Illegal, Food & Drink, Liars & Scammers

(A customer and his two teenage children come into the store at the beginning of every month, when they get their food stamps. We don’t sell a lot of food – being a drugstore – but we have basic essentials like bread and milk, and also candy. Every month, they would spend their food stamps on the most expensive candy we have. A few days later, they would return it, without the receipt, which rewards them with a store gift card. They would then use the gift card to get things they really wanted. It takes several months of the same cashier/manager combination to figure this scam out, because they try to buy and return from different cashiers at different times of the day. When we finally catch on, the next time they try to return items for a gift card, they were informed that we would NOT be giving them a gift card, nor accepting the return.)

Customer: “Why not!? I return things here all the time! I’m a regular customer!”

Manager: “You are returning food items that you bought with food stamps in order to get non-food items for free. That is a violation of the terms of the food stamp program. Goodbye.”

Customer: *as he and his children are stomping off* “Well, we are NEVER coming here again!”

(It was only three weeks until they were in the store again! Way to teach your children, Dad!)