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Category: Liars & Scammers

Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

No Point Crying Over Stolen Milk

| USA | Criminal & Illegal, Food & Drink, Liars & Scammers

(Milk is subsidized in my state so we don’t offer cash refunds or exchanges unless the product is spoiled or damaged. One man has been exchanging half-empty milk every week for six months claiming each time that the container is leaking. He does it with different clerks and it takes a while before everyone realizes he’s scamming us. As manager, I ask my clerks to let me know if they see him come in so I can talk to him.)

Customer: “I’d like to exchange this milk.”

Me: “Sure, we can certainly do that. Man, you have some rotten luck!”

Customer: “What do you mean?”

Me: “Well, you just always seem to have leaky milks. Looking at how little is remaining, it must have really made a mess in your fridge!”

Customer: “Oh. Yeah.”

Me: “Wow, going through a milk every week? I wonder if [Milk Company] knows they have so many leaky containers. I should track this and notify them.”

Customer: *nervously* “I don’t think that’s necessary.”

Me: “Oh. Well, a leaky gallon every week for six months? That’s unacceptable. Maybe you should try another brand? You know, [Milk Company]’s headquarters are just one town over. I could just call them and have them inspect this.”

Customer: *alarmed* “Oh, no, no! It’s fine. I’m all set.”

Me: “Are you sure? Hey, why don’t we go pick out a gallon together. That way we’ll KNOW it isn’t leaking?”

Customer: “Oh, uhhh. I’m sure I won’t have any problems anymore.”

Me: “I really appreciate you letting us know there is an issue with their packaging. I’ll be sure to keep an extra close eye on your milk from now on.”

(The customer leaves in a hurry and we never see him again!)

How To Cancel Death, Part 2

| Dallas, TX, USA | Liars & Scammers, Spouses & Partners

Me: “Thank you for calling [Company]. This is [My Name]. How can I help you?”

Customer: “Yes, hello. I’m calling to cancel my service because, you see, my wife is no longer with us. I haven’t been able to get into the account for some months now because, of course, I didn’t have her info.”

Me: “Oh, I understand. I’m sorry to hear that. Let me pull up your account.”

(In the background, I hear a woman’s voice.)

Woman: “Honey, where are the car keys!?”

Customer: “Shut up! You’re supposed to be dead!”

Woman: “WHAT!?” *click*

Related:
How To Cancel Death

Not Being A Pawn In His Game

| Halifax, NS, Canada | Liars & Scammers, Technology

(A customer with a thick accent comes in and places a cell-phone on the counter, which immediately begins leaking water.)

Customer: “I want new phone.”

Me: “Oh?”

Customer: “This one not working.”

Me: “Why is it wet?”

Customer: “I don’t know.”

Me: “You don’t know?”

Customer: “May have been dropped in toilet.”

Me: “The warranty doesn’t cover water damage.”

Customer: “I want new phone. This one not working.”

Me: “I’m sorry, sir. I can’t replace your phone. If you look at the warranty details we gave you when you bought it, you’ll see that.”

Customer: “I have large friend. Knows kickboxing!”

Me: “Are you threatening me?”

Customer: “No, no! I no threaten!”

Me: “Well, I have a friend who plays chess. I don’t see how either is relevant to the conversation.”

(The customer grabs his phone and storms out.)