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Category: Liars & Scammers

Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

Past The Point Of No Return, Part 6

| NJ, USA | At The Checkout, Criminal & Illegal, Liars & Scammers

(I’m on the floor helping a customer in our perfume department. She picks up two full sized perfume boxes and heads up to the registers. The line is long, so I follow her up and ring the line down. Finally, she approaches my register.)

Me: “Hi, again. Decided to just get the perfumes?”

Customer: “Huh? No. I need to return these.”

Me: *turns the perfume around and point to the soft sensors on the back of the boxes* “Seriously?”

(The customer finally looks at me and I can see the instant she recognizes me.)

Customer: “Oh… uh… forget it.” *runs out of the store*

Related:
Past The Point Of No Return, Part 5
Past The Point Of No Return, Part 4
Past The Point Of No Return, Part 3
Past The Point Of No Return, Part 2
Past The Point Of No Return

Probably Also Watched The Simple Life

| Sanford, FL, USA | Bad Behavior, Liars & Scammers, Movies & TV, Religion

Me: “Hi. This is [My Name] calling with [Company] regarding savings on the electric bill. May I please speak with [Customer]?”

Customer: “WE’RE AMISH! WE DON’T HAVE ELECTRICITY!”

Me: “But you have a phone?”

Customer: “We sometimes have phones at the end of our properties for emergencies! You’d know that if you watched Amish Mafia!”

Me: “So, you also have a TV?”

(*click*)

Contains Refunds Not Suitable For A Younger Audience

| Surrey, England, UK | Family & Kids, Liars & Scammers, Movies & TV

(My colleague has kicked out a pair of boys from a 15-rated film. Managers have stated to us in the past that screen jumpers do not get refunds.)

Boy: “We want our money back!”

Colleague: “I’ll talk to the manager.”

(My colleague goes behind the concession stand for a couple of minutes and comes out.)

Colleague: “My manager says he will not be issuing you a refund.”

Boy: “Then let us back into our film!”

Colleague: “No.”

(My colleague leaves me standing on gate with these boys.)

Boy: “Why can’t you let us back in?”

Me: “You’ve broken the contract you signed by buying a ticket, which states that refunds are not issued, that you will go to the film on your ticket and not into one you’ve been refused entry to, and you’ve broken the trust in our staff that you will keep your deal.”

Boy: “Well, we’re not leaving until we get our money back.”

Me: “You’ve broken your side of the bargain. We have a zero tolerance policy against people who run between screens for any reason and thus we will not be issuing you a refund. Your threat can be seen as harassment, and at this point your only options are to leave this building, or go home escorted by the police. I really don’t mind which.”

(The boys hesitate, and then run off!)