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Category: Liars & Scammers

Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

The Key Tipped Them Off

| Las Vegas, NV, USA | Criminal & Illegal, Extra Stupid, Liars & Scammers

(I work in a licensee location of a popular shop, meaning it’s inside of a bigger store. After I have closed and mopped, I go to put the mop away in the back room. I notice a young man walk up to my shop and eye me as I walk away, but I don’t think anything of it. When I come back, I notice he has reached around the counter to grab the key to our bolted-down tip jar and is fumbling to get it off.)

Me: “Hello. Can I help you?”

Customer: *quickly hides the key behind his back and grabs a gift card on display* “Yeah. I was just wondering how much you can put on a gift card?”

Me: “I don’t know. I think it’s as much as you want. Can I have the key back, please?”

Customer: “What?”

Me: *peeking around his back* “The key, please.”

Customer: “Oh! Um… sorry.”

(The customer hands me the key back, acting like he didn’t realize he even had it, before walking away. When I go back behind the counter, he felt obligated to come back and tell me that he found the key somewhere else and was trying to return it! Smooth move, pal.)

This Scam Is Not Ready To Roll

| UK | At The Checkout, Criminal & Illegal, Liars & Scammers

(We are known for our breakfast rolls, which can have five different toppings. This morning two students walk in.)

Student #1: “Hi. I’ll have a breakfast roll please.”

Me: “Sure thing! What would you like on it?”

Student #1: “I’ll have sausage, bacon, beans, tomatoes and a hash brown.”

(I set about making his sandwich while my coworker serves his friend. They pay and I hand [Student #1] his sandwich. He opens the box, looks at his sandwich, nods, and goes upstairs. One hour later, he comes back down.)

Student #1: “There are no mushrooms on this.”

Me: “You didn’t ask for any.”

Student#1: “B****! I want my food for free!”

(This continues for a few minutes before I explain to the customer that I charged him for a five-item breakfast roll, so he didn’t pay for mushrooms. Regardless, at any point during the hour he’d been there he could have come down and asked for mushrooms, and he’d checked the sandwich before he went upstairs!)

Student #2: *laughs* “I told you it wouldn’t work!”

Take Note Of The Note, Part 2

| Auckland, New Zealand | At The Checkout, Criminal & Illegal, Liars & Scammers, Money

(I’m a cashier and food server working alone on the morning shift in a small store. I have just served a customer and he is waiting for his fries to cook.)

Customer #1: “How long until my chips are ready?”

Me: “1 minute and 45 seconds away.”

Customer #2: “Hey, man. I don’t mean to be a bother, but I’m in a hurry. Can you change some money for me?”

Me: “Possibly. How much do you need changed?

(Customer #2 holds up a $20 note.)

Me: “Yeah, sure. Why not?” *I take the $20 off of him, and give him two $10 notes*

Customer #2: “Thanks, man.” *leaves the store*

(I have a funny feeling about the exchange, so when I put his note in the till, I fold the bill below just in case. A minute later…)

Customer #2: “Hey, man. You only gave me $20. I gave you three $20 notes.”

Me: “I’m 100% sure you only gave me $20.”

(I am about to offer to take his details which is procedure in these circumstances when he cuts me off.)

Customer #2: “Look, man. I’m not trying to scam you. My cousin gave me $60 and I needed them changed. They might have been stuck together and looked like one bill but there were three. I would like my $40.”

Me: “I am 100% sure you only gave me $20. If you had asked to change $60 I would have said no in the first place. I also folded the bill below so I can check should a customer come back.”

Customer #2: *about to begin arguing*

Customer #1: “Dude, you only gave him $20.”

Customer #2: *stammers* “Oh, really. My bad, then!”

(Customer #2 walks of rather fast, only to stop at the door, come back, and grab the two $10 notes he’s left on the counter. A few seconds later, Customer #1’s order is ready.)

Me: “Here’s your chips and some sauce on the house, for before.”

Customer #1: “Thanks. So was that guy trying to scam you or what?! He seemed genuine and dodgy at the same time.”

Me: “Yeah, but he didn’t come back to change the other $20 notes.”

Customer #1: “I wouldn’t hate Monday mornings if I saw something that entertaining each week!”

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Take Note Of The Note