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Category: Liars & Scammers

Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

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The Great Snuggle Smuggle Muddle

| USA | At The Checkout, Liars & Scammers

(I work the self-checkouts when this happens.)

Customer: “These four [Brand] dishwasher pod packs are ringing up wrong. They should be 50 percent off!”

Me: “Okay, no problem. I’ll suspend the order for you, and you can take it right up to customer service where they can check the tags in the aisle, and then fix it if they did ring up wrong.”

Customer: “NO, NO, NO! Take them off my bill! I’ll pay and check myself!”

Me: “Okay, no problem. I’ll set them aside.”

(The customer leaves and doesn’t come back. My boss comes over.)

Boss: “Are these returns?”

Me: “Yeah, they weren’t on sale so she didn’t want them.”

Boss: “Hey, wait this one’s open, and it feels heavier than it should. Hold on. There’s only supposed to be twenty pods in here and there’s six or seven extra [Brand] pods, and a few Snuggle pods in here, also.”

Boss & Me: “She tried to smuggle Snuggle! She’s the Snuggle Smuggler!”

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Sweet Out Of Luck

| Canada | Bad Behavior, Food & Drink, Liars & Scammers, Popular

(I work at a chocolate shop. Lately, every morning that I open, an older woman has been coming in and demanding free samples. We do have a sample tray so I’ve been obliging, even though she never actually buys anything. When I mention her to my manager she warns me that this woman has been doing this for a while and is suspected to also have stolen a number of items.)

Shoplifter: “Any samples for me this morning?”

Me: *having already hidden the sample tray, not wanted to indulge her anymore* “Sorry, none today.”

Shoplifter: “Aww, I want chocolate!”

Me: “Actually we do have a sale on right now, buy one get one free!”

Shoplifter: “I’m not paying for chocolate! I have no luck.” *she pouts but eventually leaves*

(Next day:)

Shoplifter: “I need a sample!”

Me: *getting incredible irritated but sticking a smile on my face* “Sorry, no samples today.”

Shoplifter: “Why not?”

Me: *making up an answer* “Well, corporate hasn’t told us what product to sample yet and we can’t just pick product at random to sample.”

Shoplifter: *sulking* “Aww, I want chocolate! You could give me one of those.” *points to chocolates in our display case*

Me: “Sure I could, for 1$!”

Shoplifter: “I don’t want to pay.”

Me: “Well, I can’t just give you free chocolates.”

Shoplifter: “Why not?”

Me: *starting to lose patience* “Because we’d go out of business.”

(The shoplifter continued to sulk and moan and started wandering through the store, turning around often to check if I was watching her. I basically followed her around the entire place until finally she left, muttering about how she had no luck!)

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Acting Childish

| FL, USA | At The Checkout, Liars & Scammers

(In this story I am the customer buying two tickets to see a popular new movie with my little sister. Note: I am 16 when this takes place.)

Me: “Two kids tickets for [Popular Movie], please!”

Clerk: *gives me confused look* “How old are you?”

Me: “16, but I’m a child at heart.”

Clerk: *laughs* “And will that be for the [next available movie time]?”

Me: “Yes.”

(Needless to say I didn’t get the child ticket.)