Category: Liars & Scammers

Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

Not Hitting The Bottle Today

| CA, USA | Liars & Scammers, Non-Dialogue

At the amusement where I work we sell souvenir bottles where we give you a wristband to wear and you get free drinks all day the day you buy it. If for some reason you don’t have a wristband we check the date on the receipt to see if the bottle was bought that day and we give you a new wristband.

The bottles are $15 each so people get pretty pissed when we deny them refill when they can’t prove if they bought it that day.

A group of girls come to my window and say that they have bottles but no wristband and but they have the receipt. I look at it and it’s in good condition except for a single tear which just so happens to be where the date is which makes me suspect that they are trying to pull a cheap scam.

Unfortunately for them receipts also have the name of the building in the park that the bottle was sold at and the name of the cashier that sold it.

I go to my manager and she calls the building to see if there is a Victoria working there that day. Surprise, there isn’t. Unfortunately, the park has very strict employee guidelines so as much as I would love to call them out on it I tell them that since the date is missing we can’t give the refill.

When I told them this they said okay and just left without fighting it.

This Is How Diabetes Works, So Okay!

| UK | Health & Body, Liars & Scammers

(I am serving two women who have come into the restaurant for lunch. I am taking their order.)

Customer: “Yes, and could you be extra careful with my meal? I’m diabetic, you see.”

Me: “Of course. Just to let you know, we do offer diabetic friendly meals. They had a ‘D’ next to them on the menu—”

Customer: “Yes, thank you. I think I know a little more about diabetes than an idiot-child like yourself who’s probably just left school.”

Me: “Actually, I’m at university, but the reason I say this to you is because I myself suffer from diabetes, and in fact fought for the identification you see on the menu.”

Customer: “You’re diabetic?”

Me: “Yes, miss.”

Customer: “Oh, well. Thank you.”

(She says nothing else so I head for the kitchen; however, I look back before I actually go in and notice the woman dragging her friend out of the door. I don’t understand what happened but ultimately forget about it until a couple of hours later, when her friend comes back in.)

Friend: “Hi, sorry. I’m not sure if you remember me. I was in before with my friend who said she was—” *with air quotes* “—diabetic?”

Me: “Yes, I remember. I saw you leave. I hope it wasn’t anything I said.”

Friend: “Oh, no. It’s just, and I don’t know how to say this kindly: my friend isn’t diabetic.”

Me: “Really?”

Friend: “Yes, she just admitted it. I’ve spent the last month panicking whenever she took a tumble, ‘cause she said ‘attacks’ were common with diabetes. She’s been lying this whole time for special attention. I think she panicked when you said you were, too, and had to come clean.”

Me: “I see.”

Friend: “I’m so sorry.”

Me: “No, it’s all right. It’s just, wow…”

Friend: “She kept saying she had the ‘bad’ kind whenever I asked. I know there’s different kinds, but I didn’t understand what she meant.”

Me: “I don’t know either. There are two kinds, Type 1 and 2, but both have advantages over the other. I have Type 2 and it’s diet controlled, so my body produces insulin, just not enough. I can’t eat anything I want because it would put my glucose up too high for too long. Type 1 is where your body destroys the part of you that makes insulin, so it needs to be delivered a different way, usually injections. Technically you can eat anything you want, as long as you counter it. The drawback is that if it isn’t properly controlled, the damage can be more severe. You’re also more at risk of attacks like your friend said, where your glucose drops below what is needed to function, so you shut down. I’m not at risk of that because I only use the insulin my body makes.”

Friend: *going pale* “Oh, my god. That sounds really serious.”

Me: “It is, but easily manageable. People used to die from it, but now millions of diabetics live normal lives.”

Friend: “I just can’t understand why she would lie like this, with something like that! And I’m so stupid; I just believed her.”

Me: “You aren’t stupid. A lot of people don’t take the time to understand it so there’s a lot of ignorance.”

Friend: “Oh, thank you, and again, I’m sorry. I felt you deserved to know.”

(She left, but I was a bit shaken by the revelation. It was the first time I had ever encountered someone who lied about having diabetes, and hopefully my last.)

Related:
Not How Diabetes Works But Okay

These Customers Come At All Hours

| FL, USA | Bad Behavior, Liars & Scammers, Time

Me: “Thank you for calling [Store]. This is [My Name]. How can I help you?”

Customer: “Yeah, I’ve been waiting for over an hour! Where’s my pizza?”

Me: “It’s on its way, sir.”

Customer: “Well, what are you going to do about it?”

Me: “About what, sir?”

Customer: “I’ve been waiting for over an hour!”

Me: “We won’t be doing anything. There’s no way you’ve waited that long.”

Customer: “WHAT?! ARE YOU CALLING ME A LIAR?!”

Me: “No, sir, just mistaken.”

Customer: “And why’s that?!”

Me: “It’s 11:20, sir—”

Customer: “So?!”

Me: “We open at 10:30.”

Customer: *click*

Got Your Scam Tagged

| Norway | Liars & Scammers, Money

(I’m working at a local thrift shop and I am going about my business in the store when a customer comes up to me with a sweater.)

Customer: “How much is this sweater? The tag is gone!”

(I at once suspect she tore off the tag since it’s happened before and I hung out that sweater just a couple of hours ago with the tag still intact.)

Me: “That’s about $15.” *I know it’s really $10*

Customer: “NO! IT’S F****** NOT! It’s $10!”

Me: *grins* “Oh? How do you know this? The tag is gone, remember?”

(The customer ran out the door shouting obscenities towards me and I never saw her again.)

A Secure Solution

| Seattle, WA, USA | Liars & Scammers

Guest: “I want to return this.”

Me: “No problem; do you have your receipt or card with you?”

Guest: “Nope.”

Me: “Well, I can still return with a driver’s license and give you the value of the item on a gift card.”

Guest: “That’d be great.”

(I process the return, and hand the receipt and gift card to guest. Five minutes later the same guest comes back.)

Guest: “You didn’t give me my gift card.”

Me: “Really? I’m pretty sure I did; I’ll check.”

(I check.)

Me: “Sorry, I don’t have it up here; I’m sure I gave it to you.”

Guest: “You definitely didn’t; I can’t find it.”

(Security walks up and asks the guest what the problem is. He then goes back to his office and looks at the camera, and then returns.)

Security: “I could clearly see he gave the gift card to you.”

Guest: “Found it.”

(Amazing that as soon as security got involved it suddenly appeared!)

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