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Category: Liars & Scammers

Ever come across a customer that has made you want to call the police? These ones pretty much ensure it. It goes way beyond the realms of shoplifting or threatening behavior. Some of these customers are too stupid even for those…

Trying To Level With You

| Murrieta, CA, USA | Family & Kids, Health & Body, Liars & Scammers

(We have very strict rules on height requirements for our bigger rides that often create a problem with guests that are close to but not meeting the requirement, so much so that I bought myself a level out of my own pocket to get the most exact measurements possible.)

Me: “I’m afraid your son is about an inch away and will not be able to ride, but he does meet the requirements for most of the other rides.”

Customer: “You’re kidding me. This is f***ing ridiculous.”

Me: “I’m very sorry but it is a safety requirement.”

Customer: “Well, we JUST went to the doctor and the doctors said he was 56″ inches.”

Me: “Oh, my, it sounds like your doctor may have been eyeballing it a little, or taking a guess.”

Customer: “No, he’s doctor! He was doing doctor things! He said he was tall enough.”

Me: “Well, despite that we do have to go off of the measurements on our signs.”

Customer: “You have ruined his birthday! His whole birthday is ruined! We’re going someplace else.”

(The guest stormed off out the doors while giving me the evil eye the entire time. Once she was gone I turned to my coworkers and mimed shooting myself in the head with my level.)

This Is Not A Drill

| Grand Island, NE, USA | Criminal & Illegal, Home Improvement, Liars & Scammers

(I’m at the service desk, finishing a battery replacement for a regular customer’s hearing aids. We’re having our normal chit chat; he loves talking about his grandkids. A woman enters, comes to the desk, and starts complaining immediately.)

Woman: “I don’t have this kind of time! Why are you doing his job? I need service.”

Me: “We always offer battery replacement.” *as I say this, I finish the replacements* “Okay, sir, you’re good to go! I’ll let [Cashier] know you’ve paid already. Have a nice night.”

Man: “Thank you. You get everything done so nicely.” *he heads out*

Woman: “Finally! My drill is broken. I want my replacement.”

Me: “Okay, let me see the drill and we can go from there.”

(She slams a drill from another chain onto the desk; it has a smashed battery pack.)

Woman: “There! It’s broken.”

Me: “This drill isn’t from here, and—”

Woman: “F****** liar! I want your manager!”

Me: *sees manager walking over due to her fuss* “Sure. Hey, [Manager], this customer wants to speak to you.”

Woman: “This b**** won’t replace my drill! I can’t use that one to hammer nails into concrete now.”

Manager: “Say what?”

Woman: “I need to hammer nails into my basement walls. This drill broke. How is that hard to understand? Give me my replacement!”

Manager: “First, that’s not a drill we sell. Second, our replacement guarantee only applies when the tool is used properly. It’s not a hammer, so it’s broken from misuse. Even if it was ours, we wouldn’t process a replacement.”

Woman: “How the f*** am I supposed to know I can’t use this as a hammer?! I’ll go get my own free replacement!”

Manager: “Okay. I’ll call the police.”

Woman: “F*** you! I ain’t violating my parole for you!” *she storms out*

Cashier: *over radio* “Um. Did that really just happen?”

(Two hours later, she returns with a drill now spray painted yellow. The cashier immediately gets the manager.)

Woman: “See! This is your drill! Give me my f****** replacement, you c***!” *slams drill and paint covered hand on counter*

Manager: “It still says [Brand] and the paint is coming off on your hand. Leave now; you’re now prohibited from coming in.”

Woman: “You can’t prove who I am.”

Manager: “Cameras are above you. Your fingerprints are on the counter. You have unique tattoos. You’re on parole. Pretty sure we can track you.”

(Customer ran out, and hasn’t returned.)

The Mother Of All Lies

| Indianapolis, IN, USA | Family & Kids, Liars & Scammers

(I work for a rental company and overhear one of our managers informing a woman in her 40s that to add her mother as a driver it’ll cost an extra $10 a day unless it’s her spouse.)

Woman: “I don’t want to pay an extra $10! I want to add my wife onto the add drivers area, then.”

Manager: “Uh, what?”

Woman: “What? Isn’t gay marriage legal in Indiana?!”

Manager: “Yes, gay marriage is legal. However, you just told me that she was your mother.”

Woman: “No! She is my gay lover and we have been married for two years!”

(Awkward silence.)

Manager: “I would not be able to do that since you have just blatantly lied.”

(The woman stormed out.)