Category: Hotels & Lodging

A good hotel prides itself on providing a decent service to all its guests. But when its guests are our stupid customers, there is very little they can do to remedy the situation except pray they’re fully booked the next time they come around!

icon_hotels

Ladies Of The Night Plight

| USA | Bad Behavior, Hotels & Lodging

(My coworker and I are working late night at our hotel. Around one am, this young woman walks in.)

Coworker: “Hello, may I help?”

Young Woman: “Yes, I need to go to Mr. [Name]’s room. What is his room number?”

(Due to our privacy policy, we cannot give out guest’s room numbers. My coworker tells her this.)

Young Woman: “Well, he just called me, like, 15 minutes ago and told me to come over. Can you call his room?”

Coworker: “Sure, we can do that.”

(He dials the room and there is no answer.)

Young Woman: “Ugh, this is so frustrating! Can you go and knock on his door or something?!”

Coworker: “No, we can’t do that. Does he have a cellphone number you can call?”

Young Woman: “No! I can’t call his cellphone!”

(At this point, we’re wondering if this woman is this guy’s secret mistress or something. According to his reservation, he’s on government-paid business. Finally, my coworker decides to go up to the guy’s room and knock. This is what he said happens.)

Coworker: *finds guy’s room wide open* “Hello? Mr. [Name]?” *sees him passed out on the bed, snoring* “Mr. [Name]! Mr. [Name]!”

(He didn’t respond, so my coworker figured that he was waiting for this young woman, and intentionally left his room open for her. But anyone could’ve walked in and stolen all his stuff! His laptop and wallet were lying in plain sight. People’s stupidity boggles me.)

icon_technology

You Can’t Be Siri-ous

| Eilat, Israel | Funny Names, Hotels & Lodging, Technology

(I work reception. One day a guest awaiting his turn stares at me and my name tag with a bemused look on his face.)

Guest: “Is your name really “’Siri’?!”

Me: *smiling* “Only for the last 60 years.”

Guest: “The email confirmation was so polite… I was SURE it was the program!”

icon_loveromance

His Valentine Is Going To Be Pissed

| UT, USA | Holidays, Hotels & Lodging, Popular

Me: “Hello, this is [Hotel]. How can I help you?”

Caller: “Yeah, I need a room this weekend.”

Me: “I’m sorry, sir, we’re completely booked this weekend.”

Caller: *annoyed* “Why would you be sold out? That makes no sense.”

Me: “It’s a holiday weekend?”

Caller: “You can’t be serious! Nobody cares about President’s Day!”

Me: “Valentine’s Day as well?”

Caller: “OH, S***, I FORGOT!” *click*