Category: Hotels & Lodging

A good hotel prides itself on providing a decent service to all its guests. But when its guests are our stupid customers, there is very little they can do to remedy the situation except pray they’re fully booked the next time they come around!

Blow That Idea Right Out The Window

| Montréal, QC, Canada | Criminal & Illegal, Health & Body, Hotels & Lodging

(I work at one of the very few hotels that still has smoking rooms and so have to ask every guest who does not mention his or her preference up-front which type of room they want.)

Me: “Would you like a smoking or non-smoking room”

Guest: *with what looks like a genuinely confused look on his face* “Well… what’s the difference?”

Me: “Uh… you are allowed to smoke in a smoking room. If you smoke in a non-smoking room, we charge you a $250.00 fine for doing so.”

Guest: *visibly hesitant* “Really… uh… hmm!… And what is the difference in rates between the smoking and non-smoking?”

Me: *still maintaining my professionally patient tone of voice* “Smoking rooms are only $5.00 more per day, sir.”

Guest: *seemingly thinking it over much longer then he should need to* “How about if I take the non-smoking room and blow the smoke out the window? You wouldn’t charge me for that would you?”

(Wanting to bang my head on the counter, I stop short of it by simply nodding my head ‘Yes’ with a most serious look on my face.)

Guest: “Oh!… I… guess I’ll take the smoking room, then.”

Me: “WISE choice, sir!”

Trying To Break Breakfast

| USA | Bizarre, Food & Drink, Hotels & Lodging

(I work the very early morning shift. Breakfast time is not for another three hours, so I take a bagel and stick it in the toaster for my breakfast. Then I go to the back to cook. When I return, my bagel is gone and there a young man in his 20s with crumbs all over his smiling mouth.)

Young Man: “Hello!”

Me: “Good morning.” *looking everywhere* “Where is my bagel?”

Young Man: “Oh, I ate it.”

Me: “…”

(I’m struggling to keep my temper at someone who might be staying as a guest, so I can’t talk for a few moments. Meanwhile the man keeps smiling foolishly.)

Me: “I see… Do you always eat food that isn’t yours? That was my bagel.”

Young Man: “Oh! Sorry! I didn’t know it was yours. I just thought someone had left and forgotten about it. I’m really sorry.”

Me: “Ok… I accept.”

(I continue my job.)

Young Man: “Can I have another?”

Me: “No… breakfast isn’t until three hours. You’ll have to wait.”

Young Man: “This is about me eating your bagel, right? I already said sorry. Now please, I want another! I can’t help it. I’m hungry!”

Me: “I’m sorry, but I have to follow the rules. And they say no breakfast served until [time].”

(He continued to pester me, both pleading and apologizing, until he finally stormed off. Turned out, he wasn’t even staying there as a guest!)

Under-wear Me Out

| USA | Bad Behavior, Hotels & Lodging

(A guest, an old skinny man, comes down in nothing but boxers. I am female. He’s a long term regular.)

Guest: “Oh… I thought… what happened with that other feller that was here b’fore?”

Me: “He left already. You know, you can’t… um, walk around with nothing on.”

Guest: “I HAVE SOMETHING ON! I’M NOT NEKKID! Oh well, I’d like a wake up call at…” *mumble*

Me: “At when?”

Guest: *suddenly yelling* “AT FAH O’ CLOCK!”

Me: “Five o’ clock?”

Guest: “‘S what I said.”

Me: “Okay.”

Guest: “Well?…You don’t even know which room I’m in?!”

Me: “Room 111 right?”

Guest: *looks dumbstruck* “How…?”

Me: “You stay here every night. I know who you are, Mr. [Name].”

Guest: *nods and wanders off*

(I heard a scream. A young mother and child walking down had seen him, in his underwear.)