Category: Holidays

Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

Full Of Christmas Jeer

| Pittsburgh, PA, USA | Holidays, Spouses & Partners

(It’s Christmas Eve and I’m really tired because I had already been at work there from 9:30 at night to 7 that morning (an hour later than I was supposed to stay) and I am back again at 2 that afternoon, so I am running on no sleep and being kind of bitchy to customers.)

Customer: “Can I see that necklace there? What is that, just a geometric shape?”

Me: “It’s a snake. ”

Customer: “Oh, I don’t like snakes and wouldn’t want to get that for me wife since she’s not a fan either. Except for, you know, my snake.”

Me: *begin staring at him with just this look of absolute hatred that screams ‘f*** you’*

Customer: “Okay… so I’ll take the one behind it.”

Unhappy Holidays, Part 7

| OH, USA | Bad Behavior, Holidays

(I’m a busboy at a five-star restaurant in my hometown, during our busy holiday season. As I make a round through the dining room, I see an elderly couple, probably mid-80s, leaving their table. I walk over to see them off before I go to work clearing the table.)

Elderly Man: *starts leaving with his wife*

Me: “You folks have a good evening and a Happy Holidays.”

Elderly Man: “Kid, you know what? Go f*** yourself, all right? We don’t celebrate the holidays, so get off of my back and quit pestering me, you uncultured f***.”

Me: “I’m sorry, sir. You have a good evening.”

Elderly Man: “There he goes again! [Wife], tell this kid to shut the f*** up! I didn’t repel Nazis to come home to this bigotry!”

Elderly Woman: “[Man], please go to the car and stop making a scene!”

(At this point the restaurant is quiet and all eyes on us, including my managers’.)

Elderly Woman: “I’m so sorry about him. Here, for the trouble.”

(She hands me a $20 tip for dealing with the man’s poor attitude. She was so sweet that we gave her a $50 certificate to our restaurant.)

Related:
Unhappy Holidays, Part 6
Unhappy Holidays, Part 5
Unhappy Holidays, Part 4

The Family Business Is None Of Yours, Part 2

| FL, USA | Holidays, Liars & Scammers

(I work in a semi-fancy family-owned Italian restaurant. There is Michael Sr., who is elderly, Michael Jr., who took over the business, and Amanda, the daughter. I get a table of four in…)

Me: “Hi, my name is Sarah. Can I get you started with some Christmas Ales?”

Customer: “I’m Michael’s brother, and I always get a family discount here.”

Me: *playing along* “Okay, Michael Jr., right? So Michael Sr. is your father?”

Customer: “Yeah.”

Me: “So you must be Dan.”

Customer: “Yep, that’s me. And I always get a family discount.”

Me: “You know, I’m really glad you’re here. What is your sister’s name? I can never remember, and I don’t want to be rude and ask her.”

Customer: *suddenly defensive* “Why do you need to know?”

Me: “Because it’s a family business, and she’s part of the family, and she comes around sometimes, and I should really know her name.”

Customer: “Well, ask someone else.”

Me: *politely* “You can’t tell me your sister’s name?”

Customer: “It’s… Stephanie.”

Me: *smiling* “Wrong. It’s Amanda. And Michael doesn’t have a brother named Dan. Nice try. How ’bout those Christmas Ales?”

(The cheapskates ordered water, and I went in the back and, thankfully, Michael was in that day, so I told him and my manager about it. I even informed them that I got condescending, and I apologized for any backlash it might cause them. They just laughed and told me ‘good job.’ Then I went to deliver their drinks, and they had left.)

Related:
The Family Business Is None Of Yours

It’s Going To Be A Loooong Christmas Day

| Portland, OR, USA | Holidays

(I am working the drive-thru of a popular fast food store on Christmas day. These exchanges happen at the window.)

Customer #1: “Why are you working on Christmas?”

Me: “Because customers still want to buy food, and somebody has to be here.”

(Next Car:)

Customer #2: “Why are you open on Christmas?”

Me: “Because customers still want to buy food and [Company] wants to make money.”

(Next Car:)

Customer #3: “Why are you working on Christmas? You look like a good Christian boy, and Christians shouldn’t work on Christmas.”

Me: “I am Christian, but I don’t really celebrate Christmas. I don’t really mind working on Christmas, but you’re the third car in a row that’s asked me why.”

(Next Car:)

Customer #4: “I just want to thank you for being willing to work on Christmas. I’m just going home from my shift and I’m SO glad I don’t have to cook when I get there.”

Me: *dumbfounded*

Should Have Framed It Differently

| London, England, UK | Crazy Requests, Holidays

(I am a picture framer. Generally my waiting list is around 4 – 6 weeks. It is the week before Christmas. A customer comes into the shop and I greet them; they start discussing the job and I make sure to mention I will not be able to complete any orders in time for Christmas; just to check before we go through all the detail.)

Customer: “No, that’s fine; I don’t need it for Christmas.”

(We carry on and it’s a fairly big job with lots of lots of different mouldings to be ordered. I tally it all up.)

Me: “It could be done for the end of January.”

Customer: “Oh, but I need it for Boxing Day.”

(Boxing Day is Dec 26th and a bank holiday in the UK…)

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