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Category: Holidays

Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

Full Of Holiday Sneer, Part 2

| England, UK | Holidays, Theme Of The Month

(I am on the till serving customers during the Christmas season, and am just finishing up with a customer.)

Me: *handing the customer his bags* “There you are. Your receipt’s in the bag. I hope you have a lovely day, and a merry Christmas!”

Customer: *sternly* “I don’t celebrate Christmas.”

(The customer then storms out.)

Me: *speechless*

Nearby Coworker: *trying her best not to crack up laughing*

(I’m on my third Christmas working in that store now, and that customer is (luckily) the only one I’ve come across to have that reaction! Even when I’ve occasionally slipped up and wished an obvious Sikh or Muslim a Merry Christmas, they’ve always appreciated the sentiment!)

Related:
Full Of Holiday Sneer

Unhappy Holidays, Part 4

| Tucson, AZ, USA | Holidays, Popular, Theme Of The Month

(I was raised in a household of old Shaman beliefs. While I enjoy certain Christmas decorations and even have a Christmas tree, I always remain neutral in how I speak with customers about this time of year.)

Customer: *cheerfully* “Merry Christmas!”

Me: *smiling* “Happy Holidays!”

Customer: *suddenly angry* “It’s Merry Christmas. Say it!”

Me: *still smiling, looking her dead in the eye* “Happy Holidays.”

Customer: *storms off*

(I always wonder would have happened if I had said “Happy Winter Solstice” instead.)

Related:
Unhappy Holidays, Part 3
Unhappy Holidays, Part 2
Unhappy Holidays

Do You Tree What I Tree?

| ID, USA | Holidays, Popular, Theme Of The Month

(Every year during the Christmas season our library hosts what we call the “Mitten Tree.” It works a little like the Salvation Army trees: you take a mitten from the tree, on which is written a gift to purchase for a person/family in need, “Toy for eight-year-old boy” or “pajama pants for adult woman size 14,” for example, and then bring the (wrapped) gift back and it goes to the person/family assigned. We put the tree up the week before Thanksgiving because some people like to get their Mitten Tree gifts during Black Friday. The Monday before Thanksgiving, we’re closing up the library for the evening when a couple starts banging on the door.)

Coworker: *opens the sliding doors* “I’m sorry; we’re closed for the night. We open again at 10 am tomorrow.”

Man: “But we wanted to get mittens from the Mitten Tree! Can we just come in and look?”

Coworker: “Um… sure, I don’t think that will be a problem.” *opens the door*

(The couple browsed through the tree while the rest of us went about shutting off computers, checking doors, and otherwise preparing to close. The woman stops my co-worker again.)

Woman: “Is there a limit to how many mittens we can take?”

Coworker: “Nope, you take as many as you’re comfortable with.”

Woman: “Okay, can we just clear the tree, then?”

(I look up from my work to see that, yes, they’ve taken almost every remaining mitten from the tree. Wow! We have generous patrons but I have NEVER seen that much generosity from one couple before. I stuck my head in the library director’s office to let her know what was going on, and she went out to personally thank the couple before they left.)

Me: “That was sweet.”

Coworker: “That was awesome.”

Director: *blinking back tears* “Do they know how to make a grown lady cry or what?”

(Less than two weeks later, the couple returned with their wrapped gifts, sixteen in all. Thank you, you two, for making Christmas wonderful for a family in need this year! You’re an inspiration.)

I Believe In Humanity

| Bakersfield, CA, USA | Holidays, Theme Of The Month

(I am at a fast food place with my aunt and uncle. I notice a older man in a Santa hat walking around handing out candy canes.)

Santa: *to me* “Do you still believe?”

Me: “Of course!”

Santa: “You answered well. Here’s a candy cane!”

(Faith in humanity restored!)

No Dress Is Worth This Price

| High Wycombe, England, UK | Holidays, Theme Of The Month

(It’s a few weeks until Christmas. I work for a small concession on the women’s clothing floor in an upmarket department store. A man holding a very large, rather hideous, full-length formal gown stops me.)

Customer: “I don’t know my partner’s size, so if it’s the wrong size, or she doesn’t like it, what can she do? But I don’t want her to know how much I spent.”

Me: “Okay, you can get a gift receipt when you purchase the dress. That way she won’t know how much the dress costs, and she can exchange the dress by herself.”

Customer: “But what if it’s a different price?”

Me: “Either the difference will have to be paid, or she will get a gift card with the rest of the money. Unfortunately, with a gift receipt; we can’t pay cash or put it on a card unless it’s the same card.”

Customer: “But then she will know how much the dress cost…”

Me: “She won’t know the exact price if you have a gift receipt, but if she needs another size, she will probably see the price tag.”

Customer: “But how do I stop her finding out what the price is?”

Me: “If she needs to change it, you could go with her?”

Customer: “But I don’t want to do that. I just don’t want her to find out the price.”

Me: “That’s what the gift receipt is for.”

Customer: “But if she changes it, and it’s a different price, she’ll know?”

(This went on for a while.)

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