Category: Holidays

Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

A Ballooning Sense Of Bad Behavior

| Helsinki, Finland | Bizarre, Crazy Requests, Holidays

(It is daytime during New Year’s Eve, and I go to buy some supplies for my brother. When I walk through the door, I see a balloon stand with lovely New Year’s Eve-themed balloons, so I pick one out. Soon I notice a middle-aged customer, an angry-looking woman, who is intentionally following me when I walk around. Suddenly she grabs me violently by the shoulder, forcing me to stop.)

Me: “Uh, excuse me, what are you doing?”

Customer: “You can’t do that!”

Me: “Do what exactly?”

Customer: “Walk around in the store with a balloon with you like that!”

Me: “I took this from the balloon stand by the door, and I intend to pay for it before leaving, if that is what you mean.”

Customer: “NOOO! I mean, you can’t just strut around looking all snobby and important with that balloon, showing it off like ‘look what I’m getting for my kids’! It makes me look like an a**-hole!”

(Note: I’m only 22 and have no kids, so I tell her that I’m getting it for my grandma, since she’s hosting a dinner for my family tonight.)

Customer: “See! That’s even worse! Why can’t ordinary people just walk around the store, without feeling obligated to buy stuff like that for others who certainly don’t need it?”

(At this point I’m so confused, that I go completely silent, but the woman just keeps repeating herself, with her voice going higher and louder each time. I just stand there dumbfounded, when mall security suddenly appears.)

Security: “What’s going on here?”

Customer: “This woman is basically forcing me to buy a balloon for my kids even though I don’t want to!”

Security: *to me* “Did you do this?”

Me: “No, there has to be some mistake here. I never spoke to her or even looked at her before she came up to me and dragged me by the shoulder. I was just walking around with this balloon that I picked up by the balloon stand, while collecting other items.”

(At this point the woman goes totally crazy and starts dragging me by my hair. The mall security officer steps in and firmly holds her away from me.)

Security: “Finish up your shopping and meet me by the cashiers, and we’ll go have a look at the tapes. I’ll keep an eye on this woman in the meantime.”

(I went to pay for my items, including the balloon, and then I followed him to the room with all the security tape screens. He saw exactly what happened on the tape, and he let me go. While I was walking to my car I could still hear the woman screaming in protest. I guess her problem was having a bad conscience!)

New Year’s Pay

| NM, USA | Holidays, Money, Time

(It’s New Year’s Eve and we close at noon. It’s fifteen after when a lady walks up to the locked doors and tries to pry them open.)

Customer: “I need to make a deposit! Let me in!”

Me: *pointing to hours posted on the door* “Ma’am, we are closed. You can make a deposit at our ATM and it will be processed on Monday, or you can come in on Monday to make the deposit in person.”

Customer: “It’s just one deposit! Let me in!” *frantically pulling at the door*

Me: “Ma’am, our teller drawers are closed for the day and locked up. We can not possibly make a deposit at this point. The calendars in our system are set for Monday, so it won’t accept any transactions.”

Customer: “Take it! TAKE IT!” *now trying to shove the deposit through the crack in the door*

(At that point, I just rolled my eyes and walked away. I feel bad for people whose account might get overdrawn, but if we can’t do anything, we can’t do anything!)

New Year With A Perfect Movie Ending

| Devon, England, UK | Awesome Customers, Holidays

(It is New Year’s Eve, and I am working on the close. I usually do work New Year’s, though before we used to finish by about 10 pm. We have later shows on so are set to leave at about 12:15.)

Customer: *approaching me as the last film finishes and everyone is leaving* “We’ve tried to keep it as clean as possible for you, so we didn’t leave a big mess for you. Thank you so much for being here tonight. We really appreciate it. Happy New Year!”

(I didn’t mind being at work that night, but it was very touching to hear that someone appreciates us working on holidays and special occasions.)

Wants A K… K… K… Kilo

| Toronto, ON, Canada | Food & Drink, Holidays

(It’s two days before Christmas. Whole piglets are normally only available by special order, but because of the season, we’ve ordered in a few extra.)

Customer: “How much is a piglet?”

Coworker: “It’s $100. I think we have a couple left. Do you want me to go see?”

Customer: “Yes, please.”

(My coworker goes into the back, and returns with a piglet on a trolley.)

Coworker: “You’re in luck!”

Customer: “Great! Can I have a kilo?”

Coworker: “…a kilo? Of a piglet?”

Customer: “Yeah.”

Coworker: “No.”

Enveloped In Holiday Spirit

| Wilmington, DE, USA | Bad Behavior, Holidays

(I work for a local bank, and we give out free holiday money envelopes during November & December. We only get two boxes, so we limit five per customer to make the supply last. Most people understand while a few get bent out of shape. This customer is usually a grouch every time he visits.)

Coworker: “Okay, here is your cash. Can I help you with anything else today?”

Grumpy Regular: “Do you have any Christmas envelopes?”

Coworker: “Yes, how many would you like? I can give you about five.” *retrieves five envelopes, and hands them to him*

Grumpy Regular: “I need eight.”

Coworker: “I’m sorry, but we have a limit of five per customer. We run out before Thanksgiving if we don’t.”

Grumpy Regular: “I ONLY WANT THREE MORE! I come to this branch all the time!”

Coworker: “I understand, but five is the limit.”

Grumpy Regular: *throws envelopes at my coworker* “YOU KNOW WHAT!? I’M SWITCHING TO [National Bank with terrible customer service]! THIS IS RIDICULOUS!” *storms out*

Coworker: “Merry Christmas!”

(Thank God we ran out of the envelopes a few days later!)

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