Category: Holidays

Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

Won’t Be Tricked Out Of His Treat

, | Chicago, IL, USA | Awesome Workers, Food & Drink, Holidays, Theme Of The Month

(I am shopping with my parents at a home improvement store during the Halloween season. There is a skeleton on display that has candy on it.)

Dad: *reaches for candy*

Mom: “Don’t take that! It’s for display!”

Dad: “It looks like samples to me.”

(We head to the cash registers to make a purchase. A woman who appears to be the manager is with the cashier.)

Dad: “Just curious, is the candy on the Halloween display free?”

Manager: “I would expect…”

Dad: *to Mom* “Ha! I told you!”

Mom: “You gonna go back and get some?”

Dad: “Nah.”

Manager: “I’ll go get you some.”

(The manager actually goes and gets us some candy.)

Dad: “Thank you!”

Independent From Your Day

| Vancouver, BC, Canada | Canada, Holidays, Money

(Vancouver sees a lot of American tourists. Just like American businesses, we are concerned about counterfeit bills, so typically $50 and $100, US or Canadian, are rarely accepted and there are signs to this effect. This story takes place on a July 4. Exchange rates [generally quite unfavorable] are posted in case they use USD.)

Box Office Box Office Attendant: “Your total is $25 for 2 tickets.”

Customer: “Can you break this $100(USD)?”

Box Office Attendant: “I’m sorry; sir, but we cannot accept bills of that denomination. Do you have anything smaller?”

Customer: “No, and no one takes them. What can I do?”

Box Office Attendant: “You could take it to a bank and exchange it for Canadian.”

Customer: “How? Banks are closed today.”

Box Office Attendant: “Why would they be closed?”

Customer: “It’s a holiday!”

Box Office Attendant: “July 4th is not a holiday in Canada, sir. Today is a regular weekday.”

Customer: “I can’t believe you don’t celebrate Independence Day! Why don’t you?”

Box Office Attendant: “That’s your holiday; we have Canada Day on July 1. Banks are closed that day.”

Customer: “It would be lot easier if you followed our holidays.”

Box Office Attendant: “We’ll keep that in mind. Perhaps you have a credit card?”

How Spiders Say Hallow

| Milwaukee, WI, USA | Holidays

(I am mildly arachnophobic, but have always been excited to see scary decorations every Halloween. I’ve never gotten to decorate my house before, so upon receiving a free set of fake spider web decorations, I decide I’m courageous enough to put them up and get a fake spider to go along with them. I go to a Halloween store to purchase a spider. I carefully stay away from the many moving spider props, and pick out a traditional furry spider with wire legs. When I go to purchase my spider at the cashier’s station, a large spider drops down from the ceiling into my face.)

Me: *gasps loudly and jumps a foot back* “Jesus Christ!”

Employee: *laughs* “Well, we know the props are doing their job!” *points up to the spider*

(The spider is on a string, and is a prop that I had noticed in the aisle, advertised to drop down from where it’s hung.)

Me: *sheepishly* “I’m arachnophobic.”

Employee: “Oh, gosh, sorry about that!”

(I was able to laugh it off along with the employee, but I still don’t know what I expected upon going into a Halloween store!)

They’re Slippery Costumes To Get

| Aurora, CO, USA | Holidays

(Earlier in the day on Halloween:)

Caller: “Do you have any banana suits?”

Coworker: “Yes, ma’am, we have one left.”

Caller: “Can you hold it for me?”

Coworker: “No, not unless you buy it over the phone.”

Caller: “No, it’s fine. I’ll be there soon.”

(Later, I had just sold the last banana suit.)

Customer: “I called a bit ago about a banana suit.”

Me: “I’m very sorry we just sold our last one.”

Customer: “You guys said you had a banana suit. You should have held it for me.”

Me: “I’m sorry, we’re not allowed to hold costumes unless you buy them over the phone. Is there a different costume I can get you?”

Customer: “I didn’t think I’d need to! I’m not leaving here ’til I get a banana suit!”

Me: “Then you’re not leaving until next Halloween.”

(At this point I just walk away, and my manager gave me a fist bump.)

Unable To Remotely Fix The Problem

| TX, USA | Bizarre, Holidays, Technology

(I work in a call center that provides technical support for residential phone, tv, and Internet.)

Me: “Thank you for calling [Company]. My name is [Name]. How can I help you today?”

Caller: “I’m watching Spike and they have been playing the same program for over four days now.”

(I proceed to pull up customer’s account and verify basic information.)

Me: “I apologize sir. Programming is determined by the network. In order to view a different program, the channel needs to be changed on your set-top box.”

Caller: “I’m bedridden and I don’t have the remote by me.”

Me: “I’m sorry sir. I am not able to change the channel for you. I can only reboot your set-top box which would turn it off completely.”

Caller: *begins to vent about how I’m not fixing his issue*

Me: “I apologize that this is not something I can ‘fix’ sir. I can not make Spike show a different program. It is their prerogative to play a marathon of Cops for five days sir. This can be ‘corrected’ by changing the channel from your remote.”

Caller: “Thanks for nothing.” *click*

(I went home and saw that the ‘Cops’ marathon didn’t end until five pm that evening. This was January 5th and it started on New Years Day.)

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