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Category: Holidays

Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

The Christmas Gift Of Foresight

| Rapid City, SD, USA | Holidays, Theme Of The Month

(It is Christmas Eve, about lunchtime. We’re a small business that offers gift certificates. I’ve already sold three of them by this call.)

Caller: “Yeah, I was looking at my boyfriend’s online statement and you charged him on the fourth and it looks like you’re trying to charge him again.”

Me: “…As of when?”

Caller: “Today!”

Me: “He… may have bought a gift certificate.”

Caller: “Oh…? OH! Okay, thank you.”

Go Checkout Your Own Christmas Spirit

| MO, USA | Holidays, Theme Of The Month

(It is Christmas Eve and I am waiting in line to check out with some items already on the belt. A woman with a basket come up to pass me.)

Woman: “Excuse me, I need to get through.”

(Thinking she is joining the man in front of me, I move aside for her. She instead starts making her own space by shoving my items back on the belt to place her items.)

Me: “Excuse me, what are you doing?”

Woman: “Well, I have less items than you and I’m in a hurry.”

Me: “Um, so go use a U-scan or please wait like everyone else!”

Woman: “Well! So much for the Christmas Spirit, a**-hole!”

Kindness Never Runs Out Of Gas

| Lake Forest, CA, USA | Holidays, Theme Of The Month

(My friend and I are driving home after our classes are done for the day. We carpool to campus to save on gas since it’s about a forty minute commute from where we live. I stop at a gas station along the way, but realize I don’t have any money in my wallet. Between the two of us, we only have $1.69. Since we have to pay before filling up, I make my way inside where the gas station cashier is chatting with a seemingly well-to-do older gentleman.)

Me: *to the cashier* “Excuse me.” *the two men turn their attention to me* “Could I… get $1.69 worth of gas, please?”

(I was shy in ordering because it’s such an unusual amount of gas to purchase. When he noticed this though, the gentleman proceeded to take out his wallet. He handed a bill to the cashier.)

Gentleman: “Put $10 on his order.”

Me: “Oh, my god! Th- thank you! Thank you! Thank you so much!”

(I honestly didn’t know what else to say! I was very much taken aback by his generosity.)

Gentleman: “Oh, it’s no problem. You have a merry Christmas, all right?”

Me: “I will! Thank you!”

(I shook the gentleman’s hand before making my way back to the car where my friend was waiting. Naturally, I told him the story of this nice gentleman!)

Christmas Time, Mistletoe And Overtime, Part 2

| New Zealand | Holidays, Theme Of The Month

Guest: “Oh, look at you, poor thing stuck on here Christmas Day.”

Me: “Oh, it’s not so bad. I’ll be finished by three pm so I can still have Christmas dinner.”

Guest: “Now that’s just terrible! How could they do that to their staff!?”

Me: “Well, not having me would certainly make checking in a lot harder now wouldn’t it?”

(She looks at me and her eyes widen.)

Guest: *head down* “I didn’t think of that.”

The Weather Outside Is Frightful, But The Customer Is Delightful

| Southfield, MI, USA | Holidays, Theme Of The Month

(I’m a new courtesy clerk at a local large chain grocery store. I have lost my hat and gloves, but I have to do cart retrieval one way or the other. It’s not so bad, so I don’t mind. A total stranger stops me in the parking lot as I’m collecting carts.)

Customer: “Where’s your hat and gloves?”

Me: “I don’t have any.”

Customer: “What? It’s freezing! You should have hats and gloves! Let me buy you some!”

Me: “No! That’s all right! I don’t mind!”

(Customer walks away. Ten minutes later as I’m pulling carts in, I turn around and find myself face to face with the same customer. He pushes a matching set of expensive fleece hat and gloves into my hands.)

Customer: “Merry Christmas!”

Me: “Th- thank you!”

(I’ve been wearing the gloves and hat since, and I refuse to lose these!)

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