Category: Holidays

Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

You Hanukkah’t Win

| CA, USA | Holidays, Religion

(Most customers I get appreciate being wished a Merry Christmas and wish me one in return, which I thank them for. I get one rather aloof customer at my register.)

Me: “There you go, ma’am, and Merry Christmas.”

Customer: *sneers* “I’m atheist. I don’t celebrate Christmas.”

Me: *very excitedly, with a big smile* “I’m Jewish! Neither do I!”

Customer: *stares at me blankly*

Me: *waves* “Merry Christmas anyway!”

(She was too confused by my energy to say anything else and just left.)

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Candy Cane Disdain

| FL, USA | Holidays

(I work in a popular candy store. For major holidays, we have chocolate statues, such as turkeys for Thanksgiving, stuffed with candy pieces. For Christmas this year, we have snowmen. It’s December 23, and a woman comes into the shop.)

Customer: “Hi, I need something for a Christmas present.”

Me: “Yes, ma’am. We have several baskets on our shelves, varying in price, and our foils are buy one, get one free.”

Customer: “Do you have any of those?”

(She points to the last snowman, who is currently on display in a little bell jar. He’s defective, and has been on display for a month, so we cannot sell him.)

Me: “Unfortunately ma’am, he is our last one, and I cannot sell him. But we have several other—”

Customer: “What?! How can you not have any left two days before Christmas? You’re a candy store; you should always have them!”

Me: “Ma’am, we only make a limited number of them per holiday, and they sold out last week.”

Customer: “You should have them! You’re a candy store!”

(She stomped out without buying anything. Two hours later, my boss mentioned a call from an irate customer who claimed we were “sold out of everything!” and I’m willing to bet it was her.)

Unhappy Holidays, Part 5

, | Houston, TX, USA | Holidays

(I’m the manager at a small neighborhood cell phone shop in the most diverse city in the US. On any given day, I encounter customers from a good dozen different cultures. More than half of my customers are originally from another country or are the first generation born here, and a good percentage of them are Muslim, Buddhist, or Hindu [as is our store owner], and I’m an atheist. I absolutely love the holidays, all of them. Celebrating for any reason is awesome to me, and I like to include everybody so I say “Happy Holidays” unless someone beats me to it and says “Merry Christmas,” then I say “Merry Christmas to you, too.” It is the Sunday before Christmas.)

Me: *to my customer as she and her mother open the door to leave* “Thank you for choosing [Carrier]. You’re going to love the service and if you need any help or have any issues you can stop by anytime and we’ll be glad to help you out. Have a great day and Happy Holidays!”

Customer’s Mother: “It’s Merry Christmas! Merry CHRIST-mas! Not happy holidays. Christ is the reason for the season. We just had the most beautiful service at church about how nobody respects Christ during Christmas anymore!”

Me: “Yes, ma’am, Merry Christmas to you, too!”

Customer: “You don’t have to be so rude, Mom. Maybe she’s Jewish!”

Related:
Unhappy Holidays, Part 4
Unhappy Holidays, Part 3
Unhappy Holidays, Part 2

Not Very Closed Minded: Christmas Special

| Winnipeg, MB, Canada | Holidays, Time

(I am working the Christmas Eve closing shift. For the holiday, we close at 6. There is a big sign on our front door informing customers of our holiday hours. At about 5:55, a customer walks in, with earphones in, apparently talking on the phone.)

Me: *on the PA* “Attention all [Store] customers. We will be closing in five minutes. Please bring all your final purchases up to the counter so we can ring them up. Thanks and have a great night.”

(Five minutes have passed, and the last rush of customers are in line at the counter. The woman with the earphones is nowhere to be seen.)

Me: *on the PA* “Attention all [Store] customers. We are now closed. Please bring all your purchases up to the counter. Thanks and have a great night.”

(Ten minutes later, after the rush has disappeared, my coworker and I do a quick walk of the store to make sure everyone’s out.)

Coworker: “I don’t see anyone!”

Me: “Nope, I think we’re— Oh, s***.”

(I spot the customer in our health products aisle, still using the phone.)

Coworker: “Okay, I’ll go tell her we’re closed.” *walks up to the customer* “Hi there, just wanted to let you know that we closed ten minutes ago.”

Customer: *with earphones still in* “Yeah, yeah.”

(Five minutes later, she is still there.)

Coworker: *on the PA* “Attention all [Store] customers. We are closed. Have a good night.”

(Just as we begin to lose our minds, with the customer still in the store 20 minutes after we closed, she takes out her earphones and looks over at us.)

Customer: “Excuse me, what time are you open until?’

Me: “We closed at six.”

Customer: *looks at the time on her phone, and realizes it’s 6:20* “Oh, my! I’m sorry!”

Coworker: *clearly tired* “It’s all right, ma’am, but try not to do it again.”

Customer: “You should have told me that you were closed!”

Related:
Not Very Closed Minded, Part 23
Not Very Closed Minded, Part 22
Not Very Closed Minded, Part 21

Not Bready For The Holidays

| OH, USA | Bad Behavior, Crazy Requests, Food & Drink, Holidays

(We’re a small bread store that bakes everything fresh daily. We don’t have anything frozen or hidden in the back to sell, though some customers don’t seem to understand this. It is Christmas Eve and we have been slammed with customers. Even though we close at three, we’ve sold out of pretty much everything by noon. It is 2:30 and my dad and I are cleaning up and getting ready to close up shop. At this point, we’re just waiting on a couple of orders and we’ve put a ‘sold out’ sign in the window. Despite the sign, some people have wandered in and asked if we’re really sold out of bread, but are polite and understanding when we tell them we’ve got only a couple cookies left. I’m cleaning up some of the unending flour mess when this couple walks in:)

Dad: “Hello! As you can see, we’re pretty much sold out.”

Lady: “What’s that there?” *points at the rack where we’ve got the remaining orders*

Dad: “Those are orders we’re holding.”

Lady: “I’ll buy that loaf there.”

Dad: “I’m sorry, ma’am, but that bread belongs to someone who placed an order earlier. All we’ve got are these cookies and this roll.”

Lady: “But I’m here and I have money.”

Dad: *trying not to lose his cool and yell at her* “Ma’am, that loaf is already sold.”

Lady: “You’re really out of bread?”

Dad: “Yes. Sorry about that. Have a Merry Christmas!”

(The couple leaves. Just as the door closes and they walk down the street.)

Dad: “You’d be really mad if that order was yours and I sold it!”

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