Category: Holidays

Even during the holidays, customers don’t seem to take a break. With that many extra light-bulbs around you’d think a few extra would appear above their heads?

Someone Had A Very Happy Holidays

| NY, USA | Holidays, Non-Dialogue, Rude & Risque

It is just a little before Christmas, I’m outside pushing carts, when a coworker asks me to check a strange black garbage bag that had been sitting next to her car all day.

Not being 100% clear of the regulations regarding random black garbage bags, I open it up to find inside a large piece of machinery. After a few moments, I lift up something that is instantly identifiable as a sex toy, which makes me realize that I am in the presence of a much larger mechanical sex toy.

I looked at my watch and see that my shift is thankfully now up, go inside, clock out, and go home. I found out later that the two night supervisors had to take care of it.

I was having no part of that.

Not Bready For The Holidays

| NC, USA | Holidays

(I work the morning shift in a bakery on Christmas Eve of 2014. I am pretty new, and it is overwhelming. There are hundreds of pre-orders, and most of the regular sale breads are gone within an hour. I’ve had to turn away several people who wanted Christmas breads at this point.)

Customer: “I’d like a loaf of cinnamon raisin bread.”

Me: “I’m sorry, ma’am, we’re sold out.”

Customer: “What do you mean?”

Me: “I mean we’ve sold all of the cinnamon raisin bread. I could recommend—”

Customer: “Well, it’s Christmas Eve. You should have baked more!”

Me: “Ma’am, all of our bakers were up all night baking extras–”

Customer: “This is ridiculous! I can see a loaf right there!”

Me: “Ma’am, that is a pre-ordered loaf. Some people have ordered weeks in advance and–”

Customer: “But I’m here now!”

Me: “But that bread was ordered by another person. Ma’am, I can recommend a different–”

Customer: “FORGET IT! YOU RUINED MY CHRISTMAS!”

(The customer storms away, and I’m left blinking in shock. The next customer is a kind elderly lady with a pre-order that happens to include cinnamon raisin bread. A few minutes later, the original customer has apparently gotten back in line and has reached my register.)

Customer: “Hey, why did that woman get bread!”

Me: “Ma’am, she pre-ordered last week–”

Customer: “But I was here first!”

Me: *heavy sigh*

(This went on for a minute or two until she declared I’d ruined her Christmas once more and stormed out for good.)

You Hanukkah’t Win, Part 2

| Lake George, NY, USA | At The Checkout, Bad Behavior, Holidays, Religion

(My boss is finishing a transaction at the register. The customer has been rude and difficult the entire time that she’s been in the store. I am on the register next to her, looking something up for another customer.)

Boss: “Thank you for coming in today and have a happy holiday!”

(The lady’s face goes beet red and she starts yelling.)

Customer: “YOU SAY MERRY CHRISTMAS. I AM CHRISTIAN AND THIS IS AMERICA AND, GODD*** IT, YOU SAY MERRY CHRISTMAS!”

(My boss’s eyes go wide.)

Boss: “Ma’am, please stop yelling.”

Customer: “I WILL NOT STOP YELLING.” *customer turns to me* “You must agree with me!”

Me: “Ma’am, I don’t really have any say in this.”

Customer: “YOU WILL AGREE WITH ME!”

Me: “Ma’am, you misunderstand. I’m Jewish.”

(The customer looks between my boss and me and then storms out.)

Boss: “Have I told you lately that I love you?”

Related:
You Hanukkah’t Win

Getting A Christmas Eve Reprieve

| IL, USA | Crazy Requests, Holidays, Time

(On Christmas Eve we close at five pm. I have finished with my duties and go up to help the assistant manager, who asks me to guard the door to keep people from coming in the out door. This exchange happens.)

Customer: “Let me in.”

Me: “I’m sorry sir, we’re closed.”

Customer: “There are people in there; I just need a few things.”

Me: “I’m sorry, sir, we are closed. They are trying to check the last of the customer’s out so we can all go home. You might go to the [Competitor] pharmacy down the street. They are staying open.”

Customer: “LET ME IN!” *tries to push by me, and although I’m not a big girl, I work in produce and throw around boxes of potatoes and cabbage daily so I am pretty much muscle*

Me: *stopping him* “SIR, I’m sorry. We’re closed. Please leave.”

(By this time our bagger, who was clearing the lot of carts, walks up. It should be noted he is a big guy, a lineman on the local football team.)

Coworker: “Hey, [My Name], need help?”

Customer: *stops, blinks and gets a nasty look on his face* “I want to see the manager.”

Me: “Sir, it’s Christmas Eve; we all want to go home to our families.”

Customer: “I want to see your manager NOW!”

Me: “Sir, it’s Christmas Eve; he’s at home with his family.”

Customer: “Then get the assistant manager!”

Me: “Sir, It’s Christmas Eve; he’s at home with his family.”

Customer: “Then get the other assistant manager!”

Me: “Sir, It’s Christmas Eve; she’s at home with her family.”

Customer: “Then get the assistant manager!”

Me: “Sir, see that man there frantically bagging those customer’s groceries? He is the manager on duty and has two-year-old twins he’s trying to go home to spend Christmas Eve with.”

(My coworker walks up to him, taps him on the shoulder.)

Coworker: “I’d like to go home to be with my family since it’s Christmas Eve, and the manager said I couldn’t go until he does. Give me your list. If I can’t get it in five minutes you’re not getting it.”

Customer: *his head starting to slump in dejection and mumbles* “I don’t have a list.”

Me: “Sir, I’m so sorry. Try and have a Merry Christmas. I hope you can get what you need at the [Competitor] pharmacy.”

(Less than an hour later we all were finally locking up, me warning the assistant manager about the customer. We all notice the customer heading back our way with only a 12-pack of beer.)

Assistant Manager: *shaking his head at the customer* “Thanks, [My Name] and [Coworker]; don’t worry about any complaints. I’ll take care of any with the store manager. Merry Christmas!”

Reindeer Sneer

| TX, USA | Bizarre, Holidays, Pets & Animals

(It is Christmas Eve, and I am wearing a headband with reindeer antlers.)

Customer: “What is that on your head?!”

Me: *quite startled* “Um… Reindeer antlers?”

Customer: *scowling* “NO.” *walks away*

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