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Category: Health & Body

Stupid customers in stories are bad enough. However, dealing with a customer’s health issues may be hazardous to your own health! Please consult your doctor before continuing.

Hard Of Hearing For Hard Customers

| Wichita Falls, TX, USA | At The Checkout, Bigotry, Health & Body

(I’m deaf in one ear and hard of hearing in the other. Since I’ve been like this all my life, I’ve learned to adjust as well as I could. I have a habit of tilting my head and leaning in with my good ear. Most people don’t say anything or don’t even notice. I was serving this customer when this happened.)

Me: “Welcome to [Store]. How can I help you?”

Customer: “I want a…” *mumbles while looking down*

Me: “I’m so sorry. I didn’t catch that.”

Customer: *looks annoyed and mumbles it again*

Me: “Ma’am, I’m sorry. I’m hard of hearing, and I just can’t catch what you’re saying. Would you speak up just a bit, again I’m sorry.”

(She finally looks up and rolls her eyes.)

Customer: “What, they actually hire you people now?”

Me: “I’m sorry?”

Customer: “If you can’t hear like a normal person then you shouldn’t be working!”

Me: *starting to get upset* “I’m sorry you feel that way, but I like working, and since I can work, I’d rather do that than go on disability.”

Customer: “Well since you can work just soooo well, then I guess you heard my order. And I’m not repeating it.”

Me: “I didn’t hear it ma’am, and I don’t really want to just take a guess at your order.”

Customer: *very loudly* “Then get me another server, you freak!”

(Luckily my manager overheard and escorted her out, telling her not to come back. Thankfully, most people are actually really nice about it, and will just speak up.)

Emotional Blackmail Was Worth A Shot

| Townsend, TN, USA | Crazy Requests, Health & Body, Pets & Animals, Tourists/Travel

(I own a kennel which provides both boarding & grooming services. I answer the phone:)

Me: “Good morning, [Kennel]. May I help you?”

Caller: “I need to board my dog. We’re here on vacation.”

Me: “Very good. What dates would you like to board your dog?”

Caller: “We need to bring her in today. We wanna go to Dollywood!”

Me: “We do have space for her, but we require proof of vaccinations: rabies, the distemper shot, which includes several other vaccines in it, and also bordetella, which is kennel cough.”

Caller: “WHAT?! We don’t have that with us! You HAVE to take our dog!”

Me: “I’m so sorry, but we’re required by law that every dog has to have current vaccinations. It protects not only your dog, but all the other dogs here as well. You could have your vet call us and confirm that your dog is protected. If you don’t have a vet, I can give you the number of several veterinary practices near you, and they can administer the needed shots today.”

Caller: “NO! You WILL take our dog! You don’t want to make my children cry!”

(I can then hear the woman talking to her family:)

Caller: “This mean woman just told me that she won’t let you go to Dollywood! She’s going to ruin our vacation!”

(I can then hear wailing (as if on cue) from several children.)

Caller: “Now look what you’ve done! You made my children cry! I hope that makes you happy! Now are you going to take our dog or are you going to ruin our vacation?!”

Me: I’m sorry, but without proof of vaccinations, I can’t take your dog.”

Caller: “Well f*** you! You ruined our vacation!” *hangs up*

Me: Well, all righty then!

Not The Best Pupil For Eye Care

| USA | Extra Stupid, Health & Body, Pets & Animals

Caller: “I need to make an appointment for my cat. Something is really wrong with his eyes!”

Me: “Could you explain to me what you’re seeing?”

Caller: “They keep changing sizes!”

Me: “Do you mean you see the eyelid coming over the eye, or…?”

Caller: “No! His eyes keep changing sizes! Sometimes the eye gets really big, and sometimes it gets really small.”

Me: “Wait, are you talking about the black part of the eye? Does the eye get skinny when it’s bright in the house or if your cat is in sunlight?”

Caller: “Yes!”

Me: “And does the eye get wide when it’s dark out?”

Caller: “Yes! That’s exactly it! I need to know how to fix it!”

Me: “The black part of the eye is called a pupil. It changes size based on how much light is coming into the eye. When it’s bright out, the pupil gets smaller, when it’s dark out, the pupil gets larger. If there’s sunlight in one eye and darkness in the other, one pupil will be small and one will be big.”

Caller: “So I can’t fix it?”

Me: “No, you can’t. There’s nothing wrong with the eye. In fact, your eyes do the same thing.”

Caller: “So… it can’t be fixed?”