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Category: Health & Body

Stupid customers in stories are bad enough. However, dealing with a customer’s health issues may be hazardous to your own health! Please consult your doctor before continuing.

The Sign Of A Bad Week

| Winnipeg, MB, Canada | Extra Stupid, Health & Body

(Two of the three doctors in our clinic are going on vacation for a week in the middle of summer. We have signs up for a month informing people when they will be away and make sure we tell everyone who calls the dates they will be away for. During the time they are away, there is a huge sign on the door stating the walk-in is closed, as well as a huge sign on the desk that we purposely place directly in the way so people will see it. I am also off for the week while my coworker remains at the office to do paperwork. The next week I return:)

Me: “So, how many people pushed the sign on the desk out of the way to ask you to get in to see the doctor?”

Coworker: “I lost count after 12.”

Me: “When did you hit 12?”

Coworker: *sigh* “Tuesday.”

Depressing Customer Service

| CO, USA | At The Checkout, Crazy Requests, Family & Kids, Health & Body

(A customer and her five-ish-year-old son are checking out at my register. There is a magazine display nearby. One of the magazines’ cover is a tribute to a comedian who recently committed suicide.)

Customer’s Son: *pointing at the magazine* “Mommy, he died. Did you know he died?”

Customer: “Yes, it was very sad.”

Son: “He committed suicide. What does ‘committed suicide’ mean?”

Customer: “It means he hurt himself badly. Now, let’s go.

Son: “He hurted himself and died? I don’t understand. Can I skin my knee and die?!”

Customer: “No, it’s not like that. He was very sad.”

Son: “What? He died of being sad? Why was he sad? Someone said he was ‘depressed.’ What is ‘depressed?'”

Customer: *to me* “Can you explain this to him? I don’t want to.”

Me: “Um, well, I don’t really feel comfortable doing that; I’m sorry.”

Customer: “What? I hate this store. You’re so unhelpful. I’ll be talking to your corporate office.” *drags son out the door*

(I think even corporate will agree that explaining mental illness to a customer’s five-year-old is not my job.)

Extension Number Two

| AB, Canada | Bizarre, Books & Reading, Health & Body, Theme Of The Month

(I don’t think this actually was a prank call, but I wish it was. I answer the phone at the library and it’s a regular customer with a history for over sharing with staff…)

Me: “Hi, this is [Library]. How can I help you?”

Customer: “Hi, yes, I need more time with my library books.”

Me: *bringing up her account* “Okay, well, it looks like you’ve already had a couple of extensions…”

Customer: “You don’t understand! I can’t leave the house! I have explosive diarrhea! I can’t leave the toilet! I’m on the cordless!”

(I, noticing that every single book she has checked out are for weird diet fads like the ‘strawberry diet,’ figured her story seemed to check out, and extended her materials before I had to talk to her on the toilet anymore.)