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Category: Health & Body

Stupid customers in stories are bad enough. However, dealing with a customer’s health issues may be hazardous to your own health! Please consult your doctor before continuing.

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Take A 48-Hour Chill Pill

| IL, USA | Health & Body, Pets & Animals, Popular

(I work at a very busy animal hospital’s oncology department. A client calls after having taken a lot of the doctor’s time that morning and making us run behind. I take the call, so the doctor can continue working on paperwork for her current patient.)

Customer: “Yeah, you guys didn’t give me enough d*** pills!”

Me: “I’m sorry about that. We have a newer person that filled your prescription, but I did double check her. How many pills did we send you with?”

Customer: “It’s supposed to be two weeks’ worth, but you only gave me eight pills!”

Me: *realizing where the confusion lies* “Oh! Actually, that’s right; you got eight pills because the medication is given every other day. We need to see [Dog] in two weeks, so you’ll only be giving seven doses. I wanted to make sure that you had an extra dose, just in case, so that’s why we filled eight pills.”

Client: “But it’s supposed to be for two weeks. Why are there only eight pills?”

Me: “Because in those two weeks, you’re only giving seven doses. It’s an every other day medication.”

Client: “I get that it’s every other day, but why did you only give me eight pills?”

Me: *trying a different tactic* “Every 48 hours you’ll give [Dog] a pill. This means that, when we see you and (Dog) in two weeks’ time, you’ll have given seven pills. The pill can make some dogs feel ill, so we want to make sure he tolerates it, because you’re not allowed to return medication. That’s why we send two weeks’ worth the first time we send it home.”

Client: “Then why are there eight pills?”

Me: “The eighth pill is just in case something happens to one of the pills. For example, should [Dog] chew on one, or if he spits it out, or you should drop it down the sink. All those things have happened before to people. ”

Client: “I know why there’s an extra pill! But you said you wanted to see [Dog] in TWO WEEKS. Why did you only give me seven pills?”

Me: “Because you’ll be giving seven doses in those two weeks.”

Client: “But [Doctor] said you’ll give me two weeks’ worth, fourteen days! But there’s only seven plus the extra one!”

Me: “If we sent home fourteen pills, then that would almost be enough for a month worth of medication-”

Client: “I KNOW WHY THERE’S NOT FOURTEEN PILLS! You said you you’re giving me two weeks’ worth and—”

Me: *finally feeling the last part of my brain melt, I calmly unleash a stream of reasons, hoping one will make sense to her* “Because it’s an every other day medication. In those two weeks, you’ll only be giving seven pills. We don’t want to send more in case (Dog) gets sick from it. There’s two weeks’ worth of pills filled since you’re doing it every other day. Every 48 hours. Seven total doses.”

Client: “But you said—” *huff of breath, phone clattering, and then a click*

(I’m dumbfounded, so I look at the phone for a moment, then silently hang up the phone.)

Doctor: *shocked* “Did she just hang up on you?”

Me: *head in my hands* “Yes.”

Doctor: *picks up the phone, starts dialing client’s number*

(I had to go check in another patient so I didn’t hear the call, but the doctor told me later that the client had finally realized what I’d been telling her, and it made sense. She felt stupid and just hung up, to stop wasting my time…)

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Nothing Scarier Than Childbirth

| Budapest, Hungary | Crazy Requests, Health & Body, Movies & TV

(I am working in a cinema as a cashier. It is late at night, a few minutes before midnight. A very pregnant woman comes in.)

Me: “Good evening, madame, how can I help you?”

Customer: “Is [Horror Movie] scary?”

Me: “I don’t know; I haven’t seen it, but I suppose.”

Customer: “Okay, I’ll take one adult ticket.”

Me: “Okay. where do you want to sit?”

Customer: “I would like to sit near the stairs, because I’m in my ninth month and probably I will start labour.”

Me: “Do you want to talk to my manager about it? If you do start labour, won’t that be a problem?”

Customer: “No, thank you. I have three children. It happens all the time!”

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A Piercing Critique On Your Prices

| Paris, France | Crazy Requests, Health & Body, Popular

(A young customers enters.)

Customer: “Hi, how much for an eyebrow piercing?”

Me: “Hi, it’s 40 Euros.”

Customer: *sadly* “But I have only 20…”

(This is something a lot of people try to do. It’s pretty annoying for us, because it’s just a loss of time and it’s insulting. They wouldn’t do that in another store.)

Me: “I’m sorry but there’s nothing I can do. We use sterile material, sterile gloves, sterile needles, sterile titanium jewelry. This has a certain cost and we have a rent to pay.”

Customer: “But I have only 20.”

Me: “You can pay with a [Credit Card] or withdraw at the ATM right here in the street.”

Customer: “I can’t. I’m on probation and this is my last 20.”

Me: “Maybe you shouldn’t spend them on a piercing, then?”

Customer: “I know there is a place where every piercing costs five Euros.”

Me: *staying calm* “Yes, there are some shops like that. I have to tell you that those shops are really dangerous; they pierce without gloves with non-sterilised jewelry and a lot of people get allergies and infections there. If you don’t have a lot of money, don’t go there.”

Customer: “Okay! Can you give me the directions to get there?”

Me: *shocked* “No! I’m sorry but no, I can’t send you to those scammers!”

Customer: *obviously not getting it* “Can you print me a map?”

Me: *giving up* “You will find a map right here in the subway. Have a nice day.”

Customer: “But you didn’t gave me the address!”

Me: “I won’t. Have a nice day, and please let me get back to work.”

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Take The Money Or Bust

| Cornelius, OR, USA | Bad Behavior, Health & Body

(I work at a well known retail store as a cashier. I basically have a little box I stand in with one opening to step inside. I happen to be 4’11” with large breasts. And unfortunately this happens far too often.)

Me: “All right, your total is [total].”

(Older male customer pulls out his cash and hands it to me. But not to my open hand or place it on the counter. They try and hand the money to my breasts. I have to press myself back against the counter to try and get far enough away, but they usually move forward and follow me. After I take the money and the customer leaves one of my male coworkers comes up to me, shaking his head.)

Me: *shrugs* “I mean, I know the ‘girls’ are amazing and talented but I don’t think they can grab money on their own. They’re not THAT good.”

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The Dining Table Is Where Food Goes In, Not Out

| IL, USA | Bad Behavior, Crazy Requests, Family & Kids, Health & Body, Popular

(I have a large group, 20 or so people. They are regulars and pleasant customers, so I am happy to be serving them throughout the evening. They stay for two hours in our dining room, no big deal; they are spending money, having a good time, and they are the only people in the dining hall. Everyone else is in the bar dining room. Most of the group has left, except a woman, her husband, and their probably one-year-old child, being breast-fed. I have no problems with her breast-feeding, no one is offended, no one is there to be offended and she has a blanket over herself, but then the woman proceeds to change her child in the dining room on the table.)

Me: “Ma’am, I’m sorry, I don’t mean to be rude, and it has been a real pleasure serving you all tonight, but do you mind if I ask that you change your baby in the restroom where we provide a baby changing station. If you’re uncomfortable, we do have sanitation wipes for the station?”

Customer: “Excuse me?! I do mind! My child needs to be changed now. No one else is in this room. Am I disturbing other customers?”

Me: “Again, not to be rude, and I understand that you’re just trying to take care of your child. I’m not personally offended, and no one has complained, but keep in mind we serve food to people on these tables, and it’s just not sanitary.”

Customer: “You’re being very judgmental about this. It’s just a baby. No one else has complained, and I have a mat down. I don’t see why you’re having such a problem with this.”

Me: “I understand where you’re coming from, but again, this isn’t about complaints. It’s about sanitation. If you could please, from now on, make use of the changing station in the women’s restroom, I and management would be grateful.”

(At this point she has almost finished changing her baby, and management supports me in my request for a sanitary dining table.)

Customer: “I’ve done this countless times here. We’re regulars, and no one ever complains. I don’t appreciate you causing a scene.”

(There are no other customers in the dining room. They are all in the bar room. No scene was caused. No one even looked.)

Me: “I’m not trying to cause problems. I’m just making a request that, to help keep this place clean, you use the resources we provide to change diapers.”

Customer: “This is ridiculous. We’re leaving. I don’t even want to leave you a tip. You’re just a mean girl who hates children. You probably don’t have any children at home.”

(The guest paid and leaves. There was no tip, which I understood. It didn’t bother me that much because there was a disagreement and sometimes that happens. What bothered me is that she left the dirty diaper on the table, not even wrapped up.)

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