Category: Health & Body

Stupid customers in stories are bad enough. However, dealing with a customer’s health issues may be hazardous to your own health! Please consult your doctor before continuing.

Unrest-Room

| Wilkes Barre, PA, USA | Bizarre, Health & Body

(I am spending the day today with my grandmother to do some Christmas shopping, and because she has some birthday coupons for several of the stores to use. I need to use the restroom, so I tell her to go ahead and wait on a bench and I’d be right back.)

Me: *opens the restroom door just in time to see one of the stall doors SLAM shut as if someone rushed in there*

Woman: *is audibly scrambling around in the stall, presumably getting toilet paper to wipe the seat or something*

Me: *sneezes*

Woman: “Oh! Uh… You might wanna leave. I… I don’t wanna put anyone else through this.”

Me: *in partial disbelief of what I just heard her say, quietly exits the restroom and makes the long walk to the bathroom in the nearest department store*

(At least she was considerate. LOL!)

Pregnant With Sensitivity

| PA, USA | At The Checkout, Health & Body

(Back in 2014, I was the manager at a well-known girl’s accessory boutique in my local mall. At the time, I was 7 months pregnant and well used to the normal slew of questions about my body and pregnancy. My employee is ringing the customer up.)

Customer: *to me* “So, how far along are you?”

Me: “Seven months.”

Customer: *gasps* “But you’re so big!”

Me: *sternly, but not yelling* “Please don’t say that to me!”

(At this point, I walk away so I can calm down.)

Customer: *to Employee* “Well! That was just rude. Some people are just too sensitive. What’s your corporate number? I want to complain about the way that girl talked to me.”

Employee: “And say what? That you called my pregnant manager fat and she wasn’t gracious about it? Sure. Here’s our corporate number.”

(The customer took the number and her purchase and stalked out of the store. I thanked my employee for coming to my defense and called my district manager to explain the situation and forewarn her of the possible call. She was, of course, on my side and thanked me for the warning. Unfortunately, the customer never called. I would have loved to hear what she said I did.)

Suddenly Thankful For Health Insurance

| CA, USA | Health & Body, Money

(I work as a pharmacist in a pharmacy inside a department store. This takes place on Black Friday and the entire store has massive sales going on; however, the pharmacy is just running under normal business hours. This is the first but not last occurrence this entire day.)

Patient: “You guys are open today?”

Me: “Yes, we are. Just normal hours today, though.”

Patient: “So that means I get my prescriptions half off, right?”

Me: “No, that’s not how it works.”

Patient: “But the entire store is on sale. You guys should be, too!”

Me: “Well, there’s no Black Friday in the pharmacy.”

Patient: “YOU SHOULD!”

Me: “Tell you what; I can give you 30% off the cash price of your prescription. I can’t discount insurance, but I can work with the cash price. Just don’t tell anyone I’m doing this.”

Patient: “Sure!”

Me: “Okay, the cost of your prescription with the discount is… [price around $3000].”

Patient: “What?! I pay $5 normally!”

Me: “Well, that’s the cost of the prescription, so take it or leave it.”

Now You’re Really Pushing It

| SC, USA | SC, USA | Health & Body

(I’m a physical therapist assistant and am finishing up my last clinical rotation. I’m treating a patient with a shoulder repair that follows the same protocols as a rotator cuff repair. He’s recently progressed to active assistive range of motion but per doctor’s orders is not allowed to take off his sling nor allowed to do active range of motion. This particular treatment session he reports that he is in a lot of pain, so I go through the usual questions to figure out what’s up.)

Me: “Have you done anything new?”

Patient: “No, I’ve been doing my usual routine.”

Me: “Have you been following the home exercise plan the way we taught you to?”

Patient: “Yes. I do my arm swings and my push-ups.”

Me: “PUSH-UPS?! [Instructor], could you come over and listen to this. [Patient], could you repeat what you said?”

Patient: “Yep. I’ve been doing my arm swings and push-ups everyday.”

Clinical Instructor: “What?! Do you mean your step-backs?”

Patient: “Well, yeah. But when I come back up I do a push-up. It’s only from the table.”

Clinical Instructor: “When have we ever told you to do push-ups? What made you think to do that?!”

Patient: “It just felt like the right thing to do.”

(I also found out the patient had been doing active range of motion at home, standing up, because his reasoning was that it would speed up the healing process. Thankfully it didn’t seem like there was any permanent damage or re-tears from this. We corrected him and he (hopefully) knew better than to do any of that.)

Your Answer Just Morphed

| QLD, Australia | Health & Body

(I work at a day surgery as a nurse, and a large part of my job is to admit people for their procedure, which involves asking them various questions about their health and medical history. This is a very common conversation I have with at least one patient every day.)

Me: “Can you please confirm your name and date of birth for me?”

Patient: “Sure, it’s [Name] and [Date].”

Me: “Thanks for that. Now, a really important question: do you have any allergies?”

Patient: “Nope, no allergies.”

(Five minutes later, when I’ve nearly finished admitting them.)

Patient: “Oh, actually, I get a really bad reaction to morphine.”

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