I work at a seasonal produce market that sells local fruits and vegetables as a cashier and grocery bagger. Today, a man and his wife came through with four bunches of garden carrots that still had the green tops on while I was on bagging duty. The tops of these carrots are usually all over the place, so to get them to fit nicely into our bags, we have to bend the leafy tops over.
The cashier hands me the bunches and I start putting them into the bags as usual. As I’m doing this, I hear a faint sound, which sort of resembles coughing and doesn’t really phase me.
As I go to put the last bunch in the bag, I hear a terrifying and loud screech that completely stuns me and the cashier I was working with. I look up to see the man staring at me very angrily.
It turns out he had a tracheostomy and could not speak whatsoever but was trying to tell me not to bend the carrot tops (hence the faint coughing noises).
The screeching sound was him screaming at me through his tracheostomy for not following his wishes, which he clearly could not get across.
Through all of this, his wife, who could communicate and understand her husband perfectly well, said nothing to indicate I was doing something they did not want.
That screeching sound will haunt my coworker and me forever.