Category: Health & Body

Stupid customers in stories are bad enough. However, dealing with a customer’s health issues may be hazardous to your own health! Please consult your doctor before continuing.


A Healthy Customer Interaction

| CT, USA | At The Checkout, Health & Body

(I work in a pharmacy. A youngish woman approaches the counter.)

Customer: “I’m here to pick up my daughter’s prescription.”

Me: “Of course. Can I get her name and DOB?” *She gives it and I look it up* “I’m sorry, but we don’t have it here.”

Customer: “The doctor should’ve called it in two days ago. It’s all right, though, I can use my DEA to call it in.” *a series of numbers and letters used to identify doctors*

(I’m a little surprised. She doesn’t really look old enough to prescribe.)

Me: “Ma’am, are you a doctor?”

Customer: “No, but I have a DEA.”

Me: “Well, that might not be necessary. It might be on hold at drop off.”

Customer: “All right, I’ll check there first.”

(She goes to the other counter, and I lose track of her with my own customers. About 30 or 45 minutes later, she comes back to pick up her daughter’s prescription.)

Me: “Oh, glad she got her [prescription].”

Customer: “Yeah, it wasn’t over there, though. Glad I could take care of her and call it in without having to call the doctor. ”

(It’s late on a Sunday afternoon, when most doctor’s offices are closed.)

Me: “It must be reassuring you can always get her medicine. You could do it too if you had an NPI [other set of identifying numbers, necessary for calling in narcotics].”

Customer: “Oh, I have one of those, too, but I don’t really use it. I work at a women’s health clinic, so I’ve never prescribed those.”

(I work in a pharmacy in an area known for prescription drug abuse, and where narcotics are given out like candy. This was reassuring on her part.)

Me: “Oh. Here’s her prescriptions ”

(We do have a few patients that are doctors, and write their own prescriptions, and occasionally for their family that are also our patients. They’re usually arrogant, however, and argue prescription prices, drug types, etc. She was extremely nice, though. It made my day a little bit better.)


Not Behaving Very Lice-ly

| Grand Prairie, TX, USA | Bad Behavior, Family & Kids, Health & Body

(I am the customer. I am sitting down getting my hair cut. I notice a family with a small child sitting in the chair next to mine. I only notice the conversation when the mother starts to yell.)

Mother: “How dare you accuse my daughter of having lice? You have upset her now. This is bull-s***!”

Stylist: “I’m sorry, ma’am, but I didn’t mean to upset your daughter, I was only trying to let you know that I cannot cut her hair until this is treated.”

Mother: “You should have spoken to me softly. Now everyone in this place knows my poor daughter is dirty.”

(At this point everyone in the salon is looking and listening.)

Stylist: “Ma’am, again, I am sorry. This is easily treatable. All you need is…”

Mother: “F*** you! I’m going to have you fired for this. My husband will be livid when I tell him. Now I am going to have to go and buy her a treat to calm her down.”

(During this whole exchange the child has just sat there like she couldn’t care less. The mother leaves with the child. Not a few seconds later a man rushes in obviously angry.)

Man: “Who the f*** do you think you are treating my family this way? Has anyone ever told you it’s rude to tell people’s business out loud?”

Stylist: “Sir, I am sorry; I meant no offense, and I spoke as softly as possible.”

Man: “Stop arguing with me; the customer is always right and I demand compensation.”

Me: “I’m sorry for interrupting but I never heard this woman say anything about that little girl having lice until your wife starting yelling and I was sitting right next to her.”

(The man stared at me and was in shock. He then stormed out threatening to sue.)


Totally Eye-Balling

| Dublin, Ireland | Bizarre, Health & Body

Me: “Oh, my God, you have the most beautiful eyes. Your makeup is fabulous. Doesn’t she have the most amazing eyes? I’ve never seen eyes so wonderful.”

Midwife: “Ookaaay, let’s go easy on the gas and air during your next contraction.”


Allergic To Common Sense, Part 10

| Charleston, SC, USA | Crazy Requests, Health & Body

(I am a cashier at a restaurant. We are a small business and the owners are still working on the perfect way to run the business. A couple walks in and orders at the counter as usual. After finding a table, the woman returns to the counter.)

Customer: “Excuse me; do you have any larger chairs? My husband is too large to fit in these.”

(I know we don’t have any, but I go in the back to ask the owner for advice anyway. I return to the counter with no real solution.)

Me: *”No, ma’am. We don’t have any larger chairs; I’m sorry for your husband’s discomfort.”

Customer: “Okay, thanks anyway.”

(She goes back to her table, visibly upset. The husband returns to fill his drink, and I notice he is wearing an adult bib. They eat all their food with seemingly no complaints. They talk for a few minutes, and then the wife returns to the counter.)

Customer: “Excuse me, I’m having an allergic reaction. Is the manager around?”

Me: “Yes, ma’am. Let me go grab the owner for you.”

Owner: “What’s wrong, ma’am ?”

Customer: “My throat is itchy. I’m allergic to something in your food. Could you name the ingredients for me?”

Owner: *names every ingredient in the food she and her husband has eaten*

Customer: “I’m not allergic to any of that.”

Owner: “I’m sorry, ma’am, then you didn’t have an allergic reaction here.”

Customer: *becoming more angry by the second* “I said my throat is itchy and I’m having an allergic reaction! Don’t you care at all about your customers?”

Owner: “Would you like me to call an ambulance?”

Customer: “No! I’m fine! We were just leaving!”

(She pulled her husband out the door. He seemed indifferent to her “allergic reaction.” He even waved to us on the way out.)

Allergic To Common Sense, Part 9
Allergic To Common Sense, Part 8
Allergic To Common Sense, Part 7


A Dent In Your Dentures

| Greece | Bad Behavior, Health & Body, Liars & Scammers

(I am a student in dentistry, and I have patients of my own during university hours. I am fully responsible for their treatment, as well as their financial transactions with the university. I am not capable of giving any kind of discount. Students are expected to pay any debt of their patients in order to graduate. Faculty members make sure that we know this is the case. This is a particularly unpleasant patient, who gradually starts complaining about any work I do, despite my best efforts and faculty members fully approving of the quality of my work. Dealing with her, even over the phone, makes my stomach turn from anxiety.)

Patient: “[My Name], the dentures you made me are no good. When I press on the side like that, they come off!” *the patient proceeds to press with her finger in a way that can by no means occurs while chewing*

Me: “The dentures have to come off one way or another, like a shoe. If they didn’t come off at all they wouldn’t be dentures, after all.”

(The patient frowns and obviously does not believe me, despite faculty members backing me up.)

Patient: “[My Name], the dentures you made me are clicking. That’s unacceptable!”

(After I examine her, it turns out it was a natural sound from her TMJ. After I explain this, and show her that her clicking continued with no dentures on, she still looks really upset.)

Patient: “Well, my mouth still tastes terrible when I wake up! It’s because of these bridges! You made them so I can’t clean between my teeth!”

(The patient’s main concern when she first came was the bitter taste in her mouth. The patient has insisted for two years that her blood sugar, a prime cause of bad taste, is on regular levels. A faculty member has me order some blood tests, including blood sugar levels. Despite her adamantly denying it, they turned out to be high enough to explain the symptoms. I book a last appointment for her, to get the remaining amount of money to pay the school and our dental technician. I explain over the phone I need [Amount #1] for school, and [Amount #2] for the technician. Because of a wrong addition, I had underestimated the amount of money when I had to inform her about the total cost of the treatment. I have made clear I volunteered to pay this amount myself, knowing she had financial difficulties. I also gave her the dentures before she paid the full amount, just to get her to stop bugging me, which was a mistake. When she comes for the appointment:)

Me: “Your blood sugar levels are probably the reason for the bad taste you have, not the bridges or dentures.”

(The patient looks at a loss, as she has no grounds to blame me further for anything.)

Me: “So, now I would like to discuss the financial part—”

Patient: “I have no money for you.”

Me: “But, I told you how we need to pay off the university [Amount #1] euros, and the technician [Amount #2] euros! It’s the end of the year, so I can’t postpone it any longer for you.”

Patient: “What? You only said [Amount #3] euros over the phone! This is unacceptable! I am not paying anything. The work you gave me is unacceptable.”

Me: “Please leave now.”

Patient: “What? And what am I to do if I have any problems?”

Me: “I do not care. Please leave now. I don’t care about the money. I’ll pay myself if it means I get to graduate and never see you again. So, leave, because I have to tend to other patients.”

(Her look of disbelief and the sight of her leaving was worth every euro… and it was a few hundred of them, too. The technician was understanding and was already partially paid, so he let it slide and assured me I could do nothing more, as he had met her and saw how rude and suspicious she was.)

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