Category: Health & Body

Stupid customers in stories are bad enough. However, dealing with a customer’s health issues may be hazardous to your own health! Please consult your doctor before continuing.

Put Your Foot In Your Mouth

| USA | At The Checkout, Health & Body, Popular

(The customer has been generally rude and unpleasant while I ring up her purchases, with lots of whining and complaints all the tough things she’s done, shopping and sightseeing, and about things my store has no control over, like how far it is from the train station. Finally I’ve had enough.)

Customer: “I’ve had to do far too much walking. I can’t believe there weren’t more places to sit down in [Museum next door].” *condescendingly* “You have NO idea how much my feet hurt.”

Me: “Actually, ma’am, I’ve been standing for eight hours and am not allowed to sit down or have breaks, so I might have some idea.” *sugary sweet voice and huge fake smile* “Here are your purchases and a receipt. I hope your rough day gets SO much better!”

No Pain For This Refill

| Allentown, PA, USA | Extra Stupid, Health & Body

(I work as a pharmacy technician. A lady needs her medication refilled but has no refills left. I offer to call the doctor for her but she is mad that we won’t just fill her prescription then and there. Her medication is used for blood pressure.)

Customer: “Since you won’t give me my medication, can I just take this in the meantime?” *holds up aspirin*

Me: “Uhm… no. Aspirin is not the same as your [blood pressure medication].”

Customer: “Why? It’s the same size and color as my medication.”

H2-Slow To Realize, Part 2

| FL, USA | Crazy Requests, Health & Body

(We have plumbers working on the building, and they have to turn off the water. I put an “out of order” sign on the restroom and went about my day until they finish. A while later a lady comes in.)

Lady: “I’m going to use the restroom. Where is it?”

Me: “I’m so sorry but the water is turned off so the restroom is out of order.

(She stares at me blankly and repeats her request to use the restroom.)

Me: “I’m sorry; the restroom is out of order. There is no water to the building right now while they fix a leak.”

Lady: *still looks confused* “But we just drove for two hours!”

Me: “I’m sorry, but it doesn’t matter where you drove from or how long it took. There is NO WATER in the building and NO RESTROOM! You have to go somewhere else!”

(She finally got the idea and left. Did she drive for two hours just to use our toilet? It’s not that special, I assure you.)


H2-Slow To Realize


It’s A Hug(e) Fear To Get Over

USA | Health & Body, Popular

(I work in an assisted living facility. One of our residents, a man who can’t support his own weight well and usually needs help dressing his lower half, is currently on quarantine for a highly contagious disease, and is not allowed to leave his room or be visited by other residents. Whenever I go into his room to help him with something, I must put on a protective gown and gloves. He has called me in several times to ask me in three times already to help me get dressed, but has sent me away once for not setting clothes out in the right order, and twice after getting him a drink that he wants to take time finishing first. It is not until the fourth time that he finally allows me to help him into his pants.)

Resident: “We did it.”

Me: “Yes, we did.”

Resident: “High five!”

(I’m still wearing gloves, and the proposition is cute, so I high five him.)

Resident: “Ah. I know we got off to a rough start this morning, but you and I make a good team!”

Me: “That we do. I’m happy I could help.”

Resident: “You know, come here. Let me give you a hug.”

Me: “Um…”

Resident: *joking* “I’ve had my coffee. I won’t bite now.”

(The resident has obeyed rules not to leave his room, but I’ve become increasingly aware over the course of the day that he doesn’t fully realize he’s infectious with something spread on contact. My protective gown does cover my back, but not as thoroughly as the front, and there is nothing covering my face, so I don’t feel safe with such close contact.)

Me: “Sorry. I’m not a very big fan of hugs. Is there anything else I can do for you?”

Resident: “Not a fan of hugs? Oh, ma’am, you’re missing out on a wonderful thing.”

(Whenever I see him now, he pulls me aside, holds my hands real tight, and gives me a speech about how he hopes I can conquer my fears and learn to accept the beauty of physical affection. He seems really worried about me and my fabricated hug dislike.)


Not Behaving Like A Ladies

| VA, USA | Bad Behavior, Health & Body

(We’ve just been alerted by a customer that the ladies’ restroom is out of toilet paper, so we’ve sent one of the cashiers to replace the rolls. Another customer approaches the pickup counter.)

Customer: “Excuse me, there’s no toilet paper in the ladies’ room.”

Coworker: “I’m sorry, ma’am. [Other Coworker] is bringing it out right now and she’ll replace it in a moment.”

Coworker: *angrily* “Well, if it takes too long, she’ll have a puddle to clean up on the floor instead!”

(The cashier refilled the paper just a few seconds after that, but the customer still left our corporate office a profanity-laden voicemail about our rudeness.)

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