Category: Geography

You may call them “lost”, but we prefer the name “geographically disadvantaged.”

icon_extrastupid

Can’t Transfer Through Their Thick Skull

| Rogue River, OR, USA | Extra Stupid, Geography, Technology

(I am the receptionist for a company that sells moisture meters. When a customer calls, they get an automated message saying the name of the company and what we offer before they reach me.)

Me: “Hi, this is [My Name]. How may I direct your call?”

Caller: “Hi, I have a tree in my front yard that I need removed.”

Me: “I’m sorry, ma’am, I believe you have the wrong number. We offer moisture meters for wood and concrete here.”

Caller: “Okay. Well can’t you just transfer me to someone who can help?”

Me: “I’m sorry but I don’t have anyone here that can help you. You’ll have to call a different company.”

Caller: “Okay. But can’t you just TRANSFER me to someone who can help.”

Me: “I don’t have any way of doing that.”

Caller: “Well, I have a tree in my yard that I need to have removed. Who do I need to call?”

Me: “I’m not sure because we sell moisture meters for wood and concrete here.”

Caller: “Well, do you know of a company that I can call?”

(Obviously this lady doesn’t understand that she’s called a business and I’m getting nowhere so I change the approach.)

Me: “Where are you located?”

Caller: *some city far away from where I am*

Me: “Okay, we’re located in Rogue River, Oregon, and I’m not familiar with your town so I don’t know who to direct you to.”

Caller: “OKAY. But can’t you just TRANSFER me to someone who can?!”

Me: “Ma’am. I am the receptionist for a company that sells moisture meters. I am not an operator that can direct you to any other number.”

Caller: “Ohhhhhhhhh. Okay. So then transfer me to the operator. Thank you!”

Doesn’t Know Zip About His Code

| AL, USA | Extra Stupid, Geography

(I am processing a customer’s application and realize his zip code on his account is ****6 but the one on his application is ****1. Wanting to correct the mistaken one I ask him.)

Me: “Excuse me. Sir, what is your zip code?”

Customer: “It’s ****4.”

Me: “Sir, you put ****1 on your application and our account is showing ****6. That’s 3 different zip codes.

Customer: “Oh, it doesn’t matter. They are all the same city, so I just give whichever one pops into my head first.”

A Tale Of Two Cities

| Madison, WI, USA | Crazy Requests, Geography

(I am delivering to an address which seemed like it was out of our range. I get to the business and go upstairs. A lady helps me to the unmarked room of the woman who has ordered. I knock on the door…)

Woman: “Oh! You’re here. I didn’t even get a phone call. You know, the new guy you have there doesn’t know what he’s talking about.”

Me: “Oh?”

Woman: “He said I was in a different city.”

(Since she was out of our range, he recommended that she call the store that was in range. It happened to technically be in a different city.)

Me: “Well, I believe this store is a little out of our range.”

Woman: “Well, you figured out how to get here. It wasn’t that far, was it?”

(She digs around in her purse… babbling on as she does so.)

Me: “That will be $6.11.”

(She’s holding on to $7.00, but still wants to find the coins. She finds a quarter and starts handing me the money. She then realizes her “error” and takes back a dollar leaving me a whopping 14-cent tip!)

Me: “Would you like change for that?” *okay, so I had to be a bit of an a**-hole*

Woman: “No, you can keep it.”

(I’m gonna put the 14 cents in my piggy bank and someday I may be able to afford a gumball…)

Fails To Sea The Level

| Maui, HI, USA | Geography, Tourists/Travel

(I am working a beachfront restaurant with a clear view of the beach and ocean.)

Tourist: “How high above sea level are we?”

(I look at him then at the water and then back to him:)

Me: “I don’t know about you but I’m about four feet.”

(They were facing the water…)

Maybe They Moved Because Of You

| USA | Crazy Requests, Geography

Caller: “Hi, I’m at your store location in [City] and it’s not here anymore!”

Me: “I’m sorry; they had to move from that location when their lease expired. The new address is [Very Close Neighboring City, no more than ten minutes away].”

Caller: *scoffs* “Well, what am I supposed to do, then?”

Me: “…I’m sorry; you’ll have to go to the new location. It’s not too far away—”

Caller: “Well, now you’re going to make me drive twenty miles just to get a book?”

Me: “I’m sorry for the inconvenience but there’s nothing I can do about the location.”

(The caller huffs in disgust for a few long moments, apparently too enraged to speak. Then just growls out a bunch of angry words about how inconvenienced she is.)

Me: “Again, I’m sorry, but that’s all I can tell you is the new address.” *getting frustrated now* “What else would you like me to do for you, ma’am?”

Caller: “Well, make it come back here! I’m going to miss the Black Friday sales now because of you!”

Page 5/36First...34567...Last