Category: Geography

You may call them “lost”, but we prefer the name “geographically disadvantaged.”

A Tale Of Two Cities

| Madison, WI, USA | Crazy Requests, Geography

(I am delivering to an address which seemed like it was out of our range. I get to the business and go upstairs. A lady helps me to the unmarked room of the woman who has ordered. I knock on the door…)

Woman: “Oh! You’re here. I didn’t even get a phone call. You know, the new guy you have there doesn’t know what he’s talking about.”

Me: “Oh?”

Woman: “He said I was in a different city.”

(Since she was out of our range, he recommended that she call the store that was in range. It happened to technically be in a different city.)

Me: “Well, I believe this store is a little out of our range.”

Woman: “Well, you figured out how to get here. It wasn’t that far, was it?”

(She digs around in her purse… babbling on as she does so.)

Me: “That will be $6.11.”

(She’s holding on to $7.00, but still wants to find the coins. She finds a quarter and starts handing me the money. She then realizes her “error” and takes back a dollar leaving me a whopping 14-cent tip!)

Me: “Would you like change for that?” *okay, so I had to be a bit of an a**-hole*

Woman: “No, you can keep it.”

(I’m gonna put the 14 cents in my piggy bank and someday I may be able to afford a gumball…)

Fails To Sea The Level

| Maui, HI, USA | Geography, Tourists/Travel

(I am working a beachfront restaurant with a clear view of the beach and ocean.)

Tourist: “How high above sea level are we?”

(I look at him then at the water and then back to him:)

Me: “I don’t know about you but I’m about four feet.”

(They were facing the water…)

Maybe They Moved Because Of You

| USA | Crazy Requests, Geography

Caller: “Hi, I’m at your store location in [City] and it’s not here anymore!”

Me: “I’m sorry; they had to move from that location when their lease expired. The new address is [Very Close Neighboring City, no more than ten minutes away].”

Caller: *scoffs* “Well, what am I supposed to do, then?”

Me: “…I’m sorry; you’ll have to go to the new location. It’s not too far away—”

Caller: “Well, now you’re going to make me drive twenty miles just to get a book?”

Me: “I’m sorry for the inconvenience but there’s nothing I can do about the location.”

(The caller huffs in disgust for a few long moments, apparently too enraged to speak. Then just growls out a bunch of angry words about how inconvenienced she is.)

Me: “Again, I’m sorry, but that’s all I can tell you is the new address.” *getting frustrated now* “What else would you like me to do for you, ma’am?”

Caller: “Well, make it come back here! I’m going to miss the Black Friday sales now because of you!”

Creating An International Incident

| Salt Lake City, UT, USA | Crazy Requests, Geography, Transportation

(I work at an Japanese car brand’s USA customer service center. Because of the differences in laws and regulations, there are actually several different companies – USA, Canada, Europe, etc.)

Me: “Thank you for calling [Car Brand]. My name is [My Name]. How may I help you?”

Caller: “Yeah, I want to make complaint! I had to leave my car at the dealership overnight for maintenance and the next morning there was a big scratch in the paint along one side.”

Me: “Oh, I’m sorry to hear that! I will be happy to help you file a report. Where is the dealership? What city and state?”

Caller: “It’s in Tel Aviv.”

Me: “What state is that in?”

(There are lots of towns and cities in the USA named after places in other countries.)

Caller: “Oh, it’s not in the US. Tel Aviv is in Israel!”

Me: “In that case, sir, you’ve reached a wrong number. You need to call [Car Brand] of Israel to make your report.”

Caller: “I did! But I didn’t like their answer, so I decided to call you!”

Rising Land, Falling Intelligence

| New River Gorge, WV, USA | Extra Stupid, Geography, Tourists/Travel

(While rafting on the New River in West Virginia, which is located in a gorge.)

Customer: “How do they get the trees in the back taller than the ones in the front? Those must be some really tall trees I guess.”

Me: “…”

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