Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

No ID, No Idea, Part 25

| Lethbridge, AB, Canada | At The Checkout, Food & Drink, Popular, Underaged

(A customer in and picks out a bottle of vodka that is currently being advertised in our flyer.)

Me: “Hi! Could I please see your ID?”

Customer: “I only have a photo of it. Is that okay?”

(He holds out his phone to show me.)

Me: “No.”

Customer: “Are you sure?”

Me: “Yes.”

Customer: “Are you reeeally sure?”

(I hand him a flyer.)

Me: “Well, I can give you a photo of your liquor. Is that okay?”

Customer: *glares at me and leaves*

Related:
No ID, No Idea, Part 24
No ID, No Idea, Part 23
No ID, No Idea, Part 22

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Going To Flip Over The Tip

| VA, USA | Food & Drink, Money, Popular

(Our youth group is out to eat at a popular pancake restaurant. When our waitress comes over, I discover she’s an old friend. I see her hustling to help everyone even though she’s heavily pregnant, and decide to leave her the largest tip I could afford for being a high school student. Afterward I go on out to the car and wait for the rest of the group. When they do come out, one of the youth leaders runs up to me with my $5 tip.)

Youth Leader: “[My Name], you left your whole $5 bill on the table!”

Me: “What? I meant to leave the whole thing.”

Youth Leader: “Oh, honey, that’s way too big a tip for a place like this.”

Me: “But…”

Youth Leader: Usually a couple dollars is good enough. You’ll learn.”

(By that time everyone is ready to go, and I didn’t get to take the tip back in. But after that I started being extra generous with tips and hope to never be that snobby.)

This Is A Bad Sign, Part 3

| Calgary, AB, Canada | Bad Behavior, Crazy Requests, Food & Drink

(The restaurant I work at has free soft-drink refills, with a drink machine in the lobby for customers. Basically, it’s free refills for people inside, but not drive-thru. I’m working the cash window at drive-thru when a teenager holding a plastic cup walks up, ignoring the rather large ‘No walk-ups’ sign next to my window.)

Customer: “Can you refill my [Drink]?”

Me: Um…no. You have to go inside to get your refill. We don’t have a machine in here.

(He promptly runs inside to get his refill. But not 20 minutes later, the customer drives up, holding his empty cup and a small paper sign from the lobby.)

Customer: “I’ll trade you the sign for a refill!”

(And apparently, he tried the same thing at the pickup window!)

Related:
This Is A Bad Sign, Part 2
This Is A Bad Sign

Hurrying To Get You Nowhere

| Finland | Bad Behavior, Food & Drink, Time

(I work at a really tiny fast food kitchen in a really busy neighborhood, which means that the queues can get long at times. Four cars arrive at the drive-in at the same time, just after four different groups of customers have placed their exceptionally large orders. The guy in the second car gets frustrated and is on his phone whining to his friends, forgetting that I and my coworker can hear him through our headsets. As I walk outside to serve a customer his meal, the guy in the car starts yelling at me.)

Customer: “When the f*** is it my turn?! I want to place my order!”

(Fortunately it’s his turn next, but when he pulls up to the window to complete the transaction, he starts pulling out a sheet of coupons searching for the ones he wants to use, and he can’t seem to decide on whether to pay by debit or cash.)

Customer: “Why the f*** are you guys so slow? I’ve been waiting for fifteen minutes. This is ridiculous!”

Me: “I understand your frustration, but I will serve those who came before you first. Besides, if you are in a hurry, I suggest that next time you use the time you have to wait wisely, and have your coupons and payment method at the ready. That speeds things up quite a bit!”

(After that he stayed quiet. I don’t feel guilty about being cheeky either, especially after I found out from my coworker that he’s an unemployed high school drop-out, who mooches off his parents and spends his days driving around his dad’s car!)

Just Plain Stealing

| Iowa City, IA, USA | Criminal & Illegal, Food & Drink, Popular

(I am second in line at a coffee shop counter.)

Customer: “Can I please get a plain coffee, medium?”

Barista: “Sure, that’ll be [low amount].”

(The customer moves over and I am next.)

Me: “Medium pumpkin spice latte.”

(The barista takes my $5 or so and I move over with the first customer. She is standing really close to the place where the barista drops off the drink, hovering over the counter. I stand farther back to allow people to move between us to get to the seating area. Several minutes go by and the girl ahead of me leaves with a drink. I wait longer, noticing people behind me are getting their drinks before me.)

Me: *to barista making coffees* “Hello, I was wondering if you’ve made a medium pumpkin spice latte yet? I’ve been waiting for almost ten minutes.”

Barista #2: “Yes, I put that out a while ago. Is this drink not yours?”

(He gestured to the counter where a plain coffee was sitting. Apparently that girl deliberately ordered a cheap drink and stole the more expensive one when it came up so she didn’t have to pay full price.)

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