Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Pinot No No

| Lake District, England, UK | Crazy Requests, Extra Stupid, Food & Drink, Popular

(I work on the bar of a small restaurant that attracts a lot of upscale clientele. Our selection of wines is large for the size of the business, but we only have eight that we do by the glass (the house wines). A well-dressed gentleman aged around fifty approaches.)

Me: “Good evening, sir.”

Customer: “I’ll have a small glass of Pinot Grigio.”

Me: “I’m sorry; we don’t have a Pinot by the glass. We do have a dry Italian white that is similar, though.”

Customer: *as though I’d slapped him across the face* “What kind of place is this? I’ve never heard of a restaurant not having a house Pinot Grigio. What else do you have?”

Me: “We have the Italian white, which as I said is similar to a Pinot grape, as well as Sauvignon Blanc and Chardonnay.”

Customer: “But you do sell Pinot Grigio?”

Me: “By the bottle, yes. It’s £18.95.”

Customer: “Then I’ll have a small glass of that. How hard is that to understand?”

Me: *losing patience* “We do not sell that particular wine by the glass, sir. If I open the bottle, I am required to charge you for the entire bottle and not just one glass. What I can serve you by the glass is this particular dry white –” *picking up the bottle* “– which is the most similar to a Pinot Grigio we have.”

Customer: *sighs* “Fine, I’ll try that one.”

(I pour him a small glass of the Italian white. He proceeds to aerate the wine as though he is a professional wine taster, before smelling it, sipping it and smiling.)

Customer: “Yes, this is a lovely Pinot Grigio. I’ll take a bottle, please.”

Me: *head-bangs the wall after he leaves*

A-Salted By The Odd Request

| NY, USA | Bad Behavior, Food & Drink

(After getting his coffee and some food, a customer approaches the counter.)

Customer: “Do you have any salt?”

Me: *checking to see if I heard him correctly* “Salt?”

Customer: *enunciating every syllable like I’m an idiot* “Sodium chloride, do you have it?”

Me: “I’m sorry, sir, but we don’t.”

Customer: “F***ing h***!”

(He then proceeds to ask two of my coworkers the same question, receiving the same response and swearing at them as well. Fortunately he didn’t start anything but I informed the manager we need to buy some, if only to spread it outside the door and keep him away.)

A Little Nuts About The Naming

| North Attleboro, MA, USA | Food & Drink, Funny Names, Popular

Me: *to an elderly customer* “Did you find everything you were looking for, ma’am?”

Customer: “No, you don’t carry the peanuts in the can anymore.”

Me: “Actually, we do still carry peanuts right over here.”

(I then walk her to the correct fixture, pick up the can of peanuts we sell, and hold it out to her. She makes a face at me, then pushes by my outstretched hand and takes something else off the fixture.)

Customer: “Not those ones! These are the peanuts I wanted.”

Me: “…Ma’am, those are cashews.”

Customer: “Yes, but I call them peanuts. You guys are always out of them!”

Me: “Well, if you’re asking for peanuts, we’re not looking for cashews when we check the stockroom…”

When Coffee Really Is An Emergency

| Gillette, NJ, USA | Food & Drink, Liars & Scammers, Popular

(Our café doesn’t charge on-duty police/fireman/EMS. I am a shift supervisor at the time working with two coworkers. I am currently in the back room doing restock.)

Coworker #1: “[My Name], there is this woman who is asking for a free drink because she is an EMT, but she isn’t in uniform. I told her I had to ask you for permission.”

(Coworker #2 comes into the back with dishes in hand to make it look like he need to a reason to come into the back.)

Coworker #2: “This is the second time she has come in claiming to be on the first aid squad and an EMT and since I and [Coworker #1] are refusing to give her a free drink she wants to speak to you.”

(I walk out of the backroom.)

Me: “Hi, I am the shift supervisor.”

Customer: “I am on the first aid squad and I would like to get a free [really expensive espresso bar drink].”

Me: “Sure, can I see some credentials or proof you are on the first aid squad?”

Customer: “I just told you I am on it.”

Me: “Yes, I heard.”

Customer: “So, can I get my free drink?”

Me: “As soon as I can see some proof that you are on the first aid squad.”

Customer: “I just told you.”

(This repeats for about five minutes and I don’t want to deal with it anymore.)

Me: “Okay, I’ll make you a deal. I’ll make you this drink once on me but next time you come in, just show some proof you are on the first aid squad if you want a free coffee.”

(She leaves. Three days later, I am working with my manager and another coworker, Coworker #3. I have already informed my manager about said incident. In walks the same customer.)

Customer: “I am on the first aid squad and I would like a free drink.”

Coworker #3: “Let me get permission.”

(Coworker #3 turns to me. The customer does not seem to be happy that I am there.)

Me: “Hello again. Do you have proof this time?”

Customer: “I just told you that i am on first aid squad.”

Me: “Hold on one second.”

(I get my manager to come to the front.)

Manager: “Hi. I am [Manager] and I am the manager here. [My Name] has informed me of what he has asked of you to bring proof that you say you are on the squad. We will ask you your name and ask [Coworker #4] if she recognizes your name, as she is also on the first aid squad, but today we will not be able to give you a free drink for we only give those to cops, firemen, and EMS.”

Me: “And only when they are on duty.”

(The customer leaves in a huff.)

Manager: *turns with a straight face* “You said doodie!”

Plainly Didn’t Order That

| Canada | At The Checkout, Extra Stupid, Food & Drink, Popular

(I’m sitting at a table in a small café. The lady behind the counter puts two orders on the pickup counter and calls out what they are.)

Customer: “Excuse me; I didn’t really hear what you said. What are these orders?”

Worker: “This is a breakfast sandwich with hash browns and this is a plain bagel with butter.”

Customer: “Are you sure that’s what those are?”

Worker: “Yes, I’m sure.”

Customer: “Well, it’s just that I didn’t order a plain bagel with butter.”

Worker: “Well, then it’s somebody else’s order.”

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