Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Have A Heart (Failure)

| Staines, England, UK | Bad Behavior, Food & Drink, Health & Body

(I am a customer in a supermarket. Unfortunately I am standing by the dairy aisle watching a paramedics team trying to save a man on the floor who’s probably had a heart attack. Both ends of the aisle are crudely boxed off and a member of staff is standing there preventing anyone entering the aisle. At the far end of the aisle there’s a middle-aged woman arguing with the staff member to be quickly let in to just get a tub of spread. She is quietly being told no. The woman must have run down the next aisle because she suddenly appears next to me and starts arguing again with another staff member.)

Customer: “Can you just reach over and pass me a tub of that [Spread]?”

Staff Member: “Ma’am, please, have a bit of sensitivity…”

Customer: “Oh, right! As if he cares one way or another!”

(The rest of us customers stared at each other in disbelief!)

Drive Straight Thru His Lie

| Metairie, LA, USA | Criminal/Illegal, Food & Drink, Liars & Scammers

(I work at a restaurant that is always closed on Sundays. Like, it has been every single week since the 1940s when it opened. One Sunday afternoon our restaurant owner is in the parking lot doing some work on our flower beds and someone drives up to the drive-thru speaker:)

Customer: “Hello? HELLOOOOOOO! ANSWER ME! Son of a b****! This is OUTRAGEOUS!”

(The restaurant owner calmly walks over to the customer in the car, and says:)

Owner: “Hello, sir, is everything all right?”

Customer: “NO! I JUST came through the drive-thru and paid over $30 for my meals, and I got ALL THE WAY HOME and realized that they left out my number one meal! I DEMAND that you give me my meal for free AND refund my whole order because my family is waiting on me at home and ALL OF OUR FOOD IS GOING TO BE COLD! I will not pay for this!”

(The store owner, who loves to catch people in a lie, just kept asking more questions.)

Owner: “So you’re telling me you were JUST here?”

Customer: “Yes! And I got all the way home and YOU left my meal out of the bag!”

Owner: “I see. Do you have your receipt? Or your bag with your food? I’d be happy to replace all of your meals for you if you have the receipt.”

Customer: “NO! I left them at home with my other food! Can you get them to hurry up? I need to get back home because my family is waiting on me!”

Owner: “So you’re sure you were JUST here? At THIS restaurant?”

Customer: “YES! God, what is wrong with you people?! I was here like 15 minutes ago, in THIS drive-thru!”

Owner: “Well, sir, I just wanted to let you know I know for a fact that you weren’t here 15 minutes ago getting food.”

Customer: “…what?”

Owner: “See, I’m the owner of this restaurant, and we’ve been closed every single Sunday since we opened. There is no one inside right now, and there hasn’t been anyone inside all day. So there’s no way you got your food here 15 minutes ago, I have your vehicle on our parking lot surveillance, and I want to kindly ask you never to come back to my establishment again!”

(The guy then sped out of the parking lot!)

Been Called All The Names In The Hundred-Acre Wood

| Jackson, MI, USA | At The Checkout, Bizarre, Food & Drink, Language & Words

(I have have been called just about every name in the book. I am refusing to sell beer to a customer who is too drunk.)

Me: “I’m sorry, sir, you’re just too intoxicated and I can’t let you have it.”

Drunk: “I’m not driving so what the f*** is your problem, fat-a**!”

Me: “I’m sorry; can’t do it.”

Drunk: “Come on, man. I won’t tell.”

Me: *being very nice as it does really bug them when I don’t get mad* “Sorry, guy, still can’t sell.”

Drunk: *getting REALLY UPSET* “You know what you are? You’re a Pooh butt! You’re a Winnie the Pooh butt!”

(I’ve heard everything but not that, so I started laughing really hard which got him more and more upset. I told him that was the funniest thing I had ever been called and he got REALLY mad and just walked out.)

Not Promoting Decent Behavior

, | TN, USA | At The Checkout, Bad Behavior, Family & Kids, Food & Drink

(I am working the front at a fast food restaurant. I am ringing up two ladies (mother and daughter) up. They are regulars.)

Me: “Hello, how may I help you?”

Daughter: “Hi, I have this coupon: buy one get one free breakfast sandwiches.”

Me: “All right, which sandwiches would you like?”

(They order two sandwiches, one more expensive than the other. I promo the more expensive one off.)

Daughter: *to mother* “Haha, she only charged us $1.69!”

Mother: *mockingly* “Smart employees!” *snorts*

Me: “I did it to be nice, but I’m definitely not doing it for you again.”

Not So Closed Minded, Part 8

| Sacramento, CA, USA | Crazy Requests, Extra Stupid, Food & Drink

(I am the opening manager. Every morning my duties include powering on the lights, setting up the dining room, and putting our A-frame sign out on the sidewalk. Due to customers attempting to get in before we open, I always reserve these tasks for last. My boss could never understand why, until today…)

Boss: “If you just get it done first thing, you don’t have to worry about it and you can get started on preparing the fresh food!”

Me: “I’d advise against it… Can we at least leave the lights off to help discourage people from coming in?”

(My boss agrees, but it’s clear he doesn’t see why I’m so hesitant to set up the dining area. He takes all the chairs down, and goes to put the sign out on the sidewalk despite the fact that we aren’t open for another hour and a half… and a customer immediately walks in behind him. It’s about 9:30 am.)

Customer: “I want [hot meatball sandwich]!”

Boss: “Unfortunately, we aren’t open yet, sir. You came in right behind me as I was putting our sign out.”

Customer: “Then make me a [pizza]!”

Boss: “Sir, we aren’t open yet. Our ovens aren’t even on. They take time to heat up, so right now I can’t cook you anything! Even if I could, I don’t have most of the ingredients prepared. If you want a salad, I can make an exception. Those aren’t hot and they don’t take long. But I can’t cook anything.”

Customer: “What!? Why won’t you sell me a god-d*** pizza?! Your sign is out! Your lights are on! I demand you sell me a pizza!”

(My boss and the customer went back and forth a few minutes longer, and eventually the customer leaves in a huff.)

Me: “And THAT is EXACTLY why I don’t set up the dining room until just before we open!”

(I was never again scolded for doing those tasks last!)

Related:
Not Very Closed Minded, Part 7
Not Very Closed Minded, Part 6
Not Very Closed Minded, Part 5