icon_fooddrink

Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

icon_fooddrink

An Unhealthy Understanding Of Health

| PA, USA | At The Checkout, Food & Drink, Health & Body

(I am in line to buy a hot chocolate in the coffee shop section of a bookstore. I notice two women in line behind me, wondering out loud if they have hot chocolate.)

Woman #1: “Do you think they have hot cocoa? I really want hot cocoa.”

Me: “They do, actually. I’m getting some myself! They have the BEST hot chocolate.”

Woman #2: “Oh, that’s great! I wanted to get some since I just read that hot cocoa is really healthy for you!”

Me: “Healthy?”

Woman #2: “Yeah! They said that it is SO healthy for you, and that you should drink some every day!” *she notices the pastry display* “Oh! I think I’ll get a cupcake, too! Those are SUPER healthy!”

icon_badbehavior

Parking Orders

| Oshawa, ON, Canada | Bad Behavior, Food & Drink, Popular

(The customer orders 15 chicken sandwiches on an overnight shift at 3 am. Overnights are ridiculously understaffed, and there is a long line in the drive-thru.)

Me: “Sorry, we’re waiting on your food. If you could just park, I’ll run it out to you when it is ready.”

Customer: “No, I’ll wait here.”

Me: “…”

Customer: “Last time I waited 20 minutes parked.”

(It is busy and I am frustrated at his idiocy.)

Me: “Well, it is three in the morning and you ordered a lot of food. I have the order for the next three customers, waiting behind you, all ready. You are being extremely ignorant and inconsiderate to those waiting behind you. I’d also like to bring to your attention that overnights are ridiculously understaffed. There is one person preparing food and just me and the first window girl in drive-thru. So, I’m sorry if you’ve waited long before, but I will try my best to not keep you waiting and get your order out much faster, but like I said, I am alone down here. If you would please pull up to a parking spot, I would appreciate it greatly. Thank you. Goodnight.”

(I close the window. The customer is stunned and pulls into the parking spot. Order is up in less than two minutes and I run it out to him.)

Me: “I am SO sorry for that ridiculously long wait. Enjoy your night.”

icon_languagewords

I Pronounce Thee Idiot

, | NY, USA | Food & Drink, Language & Words, Popular

Customer: *over dressed for our grocery store location, and speaking with the sort of tone you normally reserve for children* “Give me three la-Zaa-nya squares, an eggplant salad, and one bru-Skeee-ta.

(The customer throws on a really thick, and sudden accent when pronouncing the food. He smiles at me in a way that makes me think I’m supposed to be impressed by this.)

Me: *punching in the order, and repeating it back using the accepted American pronunciation of the words ‘lasagna ‘ and ‘bruschetta* “Three lasagna squares, one large eggplant salad, one bruschetta.”

Customer: “Bru-Skeeeeh-ta” *he drags out the pronunciation even more*

Me: “One bruschetta.” *I agree, again, as per our store policy*

Customer: *looking self important* “It’s actually an Italian word? See if it were German, you would say it the way you’re saying it, but it’s not. Bru-SKEH-ta. See?”

Me: “If you say so, sir.” *getting his order ready, at this point, I’m too tired to deal with him*

Customer: “It’s just like ‘SPUH-geeh-tee’.” He grins at me.

Me: “Of course, sir.”

Customer: “You look like a nice Italian girl. Don’t you want to learn the language?”

Me: *handing him his food* “I’m a boy, sir.”

(His face dropped, and turned an interesting shade of red. He snatched his food away and spit something in what I could only presume is very overly-pronounced Italian at me, before hurrying away.)

icon_liarsscammers

Don’t Double Your In-Tray

| TX, USA | Food & Drink, Liars & Scammers

(It is near closing time. There are only two customers in the store and both came in at the same time and are waiting on orders. Their food comes up at the same time so I put it on separate trays and take it out. Customer #2 is in the restroom but Customer #1 comes to retrieve food and asks for sauce, requiring me to put down the other tray. When I turn back around Customer #1 has begun to move all of the food onto one tray.)

Me: “I’m sorry, that’s not your order. Only the food on the tray I handed you was with your order.”

(Customer #1 ignores me. By this point Customer #2 has come out of the restroom and sat down at a table close to the counter.)

Me: “Are you and the other customer eating together?”

(Customer #1 barely nods and takes food to the farthest table in the restaurant. When Customer #1 sits down Customer #2 comes up to the counter.)

Customer #2: “How much longer till my food is ready?”

Me: “Are you not with her?” *pointing to Customer #1*

Customer #2: “Um… no.”

Me: “One second.”

(I told my team leader what had happened and the food was remade. Customer #2 took his food back to the table he was sitting at and the two customers never interacted. From that point on, everyone on the night shift was very careful to only take out one order at a time.)

icon_liarsscammers

A Hot Slice Of Justice, Part 2

| Waterbury, CT, USA | Food & Drink, Liars & Scammers, Popular

(I work at a pizza place that has a delivery service that prides themselves on having your food to you in under an hour. When I enter an order in the computer, I need to click pickup or delivery because the computer charges a fee for delivery orders.)

Me: “Thank you for calling [Restaurant] tonight! Will this be pickup or delivery?”

Customer: “I want two large [expensive pizzas].”

Me: “Certainly, will that be pickup or delivery?”

Customer: “I also want a medium all cheese with onions and half olives.”

Me: “Sure, will this be pickup or delivery?”

Customer: “I also want a garden salad with extra tomatoes.”

Me: “Sir, I need to know if you’d like pickup or delivery?”

Customer: “Can you read back my order?”

Me: Sure, did you want this for pickup or delivery? Two large [expensive pizzas]. One medium all cheese with onions and half olives. And one garden salad with extra tomatoes. It’ll be $53.50 for pickup, or $55.50 for delivery. Which would you like?”

Customer: “Perfect! This is John Smith, see you soon!” *hangs up*

Me: *sighs*

Coworker: “John Smith?”

Me: “Yeah…”

Coworker: “Today is Friday, it’s 4:30. He does this every week. He wants delivery, 123 Main Street. He refuses to tell us every time he orders because he can call and scream at us when it’s not delivered on time, and the manager will give him the order free ‘for the trouble.’”

Me: “Wow, thanks!”

Coworker: “No problem, I hate that a**-hole.”

(The order got to John Smith with time to spare. He had to pay, and had no reason to call and complain. Next Friday at 4:30, he didn’t call.)

Related:
A Hot Slice Of Justice

Page 74/424First...7273747576...Last