Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Sweetly Blessed

| Hollywood, CA, USA | Food & Drink, Funny Names, Popular, Tourists/Travel

(I work at Hogsmeade in the Universal Studios Hollywood.)

Me: “Hi, ma’am! Welcome to [Candy Shop]. Did you find everything you like?

Guest: “Do you have those glass candy feather pens? My daughter loves these things.”

Me: “You mean the sugar quills, right?”

Guest: “Oh, bless your heart. I want one of those candy feather pens. So, do you have those?”

Me: *takes a small breath of air, smiles, and walks from behind the counter and gets a sugar quill from a stand* “You mean this right?”

Guest: “Oh, bless your heart. Yes, that is what it looks like!”

(I ring her up and she looks at her receipt after I bag everything up for her.)

Guest: “Honey, you gave me the wrong item. That is not a candy feather pen.”

Me: “Ma’am, quills are feathered pens. They aren’t anything else. Please have a Magical day and… bless your heart.”

Drives Through All Your Patience

| OH, USA | At The Checkout, Bad Behavior, Food & Drink, Time

(Working in a drive-thru has given me many great stories:)

Me: “Hello, Welcome to [Restaurant]. Would you like to try one of our new burgers?”

Customer: “Wait a minute! I am on the phone.”

Me: “Okay, just let me know when you are ready.”

Customer: “All right, I’m here at the drive-thru. What do you want?” *continuing to mumble into the phone*

(Several minutes later I don’t hear the customer talking anymore.)

Me: “Can I help you find anything on our menu?”

Customer: “I have been WAITING! How come it took you so long to do your job?!”

Wish You Could ‘Ice’ Some Customers

| MN, USA | At The Checkout, Bad Behavior, Food & Drink

(I work at an extremely busy coffee shop. I am working on bar, making and calling out the drinks. We are constantly busy and simultaneously have multiple orders to accommodate. I finish making a mocha for ‘Sara.’)

Me: “Sara, your drink is ready!”

(Two minutes later.)

Me: “Sara! I have your white mocha.”

(Five minutes later.)

Me: “SARA, I HAVE YOUR DRINK READY.”

(Two more minutes later, Sara comes and leans over the register.)

Sara: “Um, excuse me? I have a question. When is my drink going to be ready? I’ve been waiting a long time.”

Me: “Are you Sara?”

Sara: “Yes.”

Me: “Okay, your drink is waiting at the end of the bar.”

(Sara grabs her drink, and immediately gets disgusted look on her face.)

Sara: “Um, I wanted this drink iced.”

(I remake her mocha, iced. Five minutes later, Sara returns.)

Sara: “This is, like, the worst drink ever made. I want it blended.”

(I remade her drink and used all self-control left in my being to prevent myself from throwing it at her.)

A Gluten For Punishment, Part 2

| Portland, OR, USA | At The Checkout, Bad Behavior, Crazy Requests, Food & Drink, Popular

(I am in a sandwich shop waiting in line while the customer ahead of me orders.)

Customer: “Can I get a six-inch gluten free bread?”

Employee: “Sure, no problem. Do you want me to toast the bread before I put the toppings on?” *this is a standard offer for their gluten free bread*

Customer: “Yes.”

Employee: *after toasting* “So what kind of sandwich are you having today?”

Customer: “Scrape off the gluten.”

Employee: “Ma’am?”

Customer: “I can see the gluten. The dark bits. Scrape them off.”

(The employee scrapes off the toasted bits of the bread.)

Customer: “I want [Sandwich].”

Employee: *puts first type of meat on the bread*

Customer: “NO! Ham goes on the other side.”

Employee: *puts ham on the other side and starts putting on salami*

Customer: “No! Salami goes on last!”

(This goes on for each and every single thing the employee puts on the sub. The entire time he’s smiling like she’s the best customer in the world.)

Me: *after she makes her purchase and leaves* “Doesn’t she know it’s all going to the same place anyway? It tastes the same however you put it together.”

Employee: “Yes, it does.”

Me: “How do you put up with customers like that?”

Employee: “She’s a secret shopper. [Nearby branch of the same company] told me she might come by today.”

Related:
A Gluten For Punishment

1 Thumbs
1,039
VOTES

Giving Them The 101 On The 202

| CA, USA | At The Checkout, Extra Stupid, Food & Drink

(At my work, when we give the customer the receipt, there is a number on the top. We can either call out the food items or the number. I have an order ready on a tray and am going to call it out.)

Me: “Two egg muffins and a hash brown!”

Customer #1: “Is this number 202?”

Me: “I’m not sure. Is this what you ordered?”

Customer #1: “But is it number 202?”

(Sometimes if it’s a small order, I will just call out the food item(s). I walk back to the monitor and look up this order and it is number 202.)

Me: “Yes, it is 202.”

Customer #1: “That was to go.”

(The customer walks away and I get a bag and place the food into it. I call it out again.)

Me: “Number 202, two egg muffins and a hash brown.”

Customer #2: “Is this number 305? Breakfast platter and four hash browns?”

Me: “No, two egg muffins and one hash brown.”

Customer #1: “Is this 202?”

Me: “Yes, sir, two egg muffins and a hash brown. 202.”

(I had to walk away for a few minutes after that. This happens on a daily basis.)

Page 65/446First...6364656667...Last