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Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

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Fail-Mix

| CA, USA | At The Checkout, Food & Drink

(I work in a grocery store that has a “bulk” section which sells items by the pound such as candy, trail mix, dried fruit, etc. About every three bins there’s a sticker reminding you to write down the PLU number of the item so the cashier can enter it into the computer and weigh it properly. Despite the numerous reminders, plenty of people don’t write the code, and the cashier is forced to search through our register books which have the 150 or more bulk codes.)

Customer: “Hello!” *sets down some produce and about 10 little bags of bulk product, none of which have codes*

Me: “Hello, did you find everything okay?”

(The usual polite back-and-forth goes on as I speedily enter the memorized codes for the produce, and then pick up the book and start scouring it for the bulk codes, which I don’t try to memorize because there are so many and they’re always changing.)

Me: “What was this one?” *holding up a trail mix that looks like a dozen others*

Customer: “Oh… I don’t remember.”

Me: “All right…” *holding another* “And was this deluxe trail mix salted or unsalted?”

Customer: *impatiently shrugging* “I don’t know!”

(Inwardly I’m rolling my eyes thinking “Well we WOULD know if you followed directions and wrote the codes on the tag”, but I keep a straight face and keep looking for the codes one by one.)

Customer: *leaning in with a sly look and a smile* “Are you new?”

Me: “No, I’ve been here two years. You’re supposed to write the codes for each of these items so I can enter them into the computer.”

Customer: *unconvinced tone* “Uh huh, okay.”

(After he left, I told my coworker about it and we were both amazed that customers think it’s perfectly reasonable to expect us to remember over 150 ever-changing bulk codes, be able to discern between a dozen almost identical trail mixes, and yet it’s NOT reasonable to for them to remember ONE thing: to write the darn code!)

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Lychee Nailing Jelly To The Wall

| Berkeley, CA, USA | At The Checkout, Crazy Requests, Food & Drink

(A customer walks in to our boba shop and wants to order a slushy.)

Cashier: “Your drink comes with two free toppings and they are lychee jelly and tapioca. Would you like that in your drink or would you like to change it?”

Customer: “I want the boba; how much is it?”

Cashier: “So no lychee jelly, just boba? All right, that would be $3.50.”

(The customer pays and waits for the drink. The order is ready and the customer picks it up.)

Customer: “Excuse me, what happened to the lychee jelly?”

Cashier: “You said you don’t want it so we didn’t put it in.”

Customer: “No, I mean what did you do with it since I didn’t want it?”

Cashier: *wants to say “I ate it” but can’t* “The lychee jelly is usually chilling in the fridge.”

Customer: *looking worried and upset* “Tell me the truth; you guys must have done something to it since I turned it down!”

(Really, the toppings you don’t want will stay out of your cup and be cool in the fridge. In the whole process, no toppings were mistreated or harmed.)

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All The Ingredients For A Weird Interaction

| MA, USA | Bizarre, Food & Drink, Popular

(I am working the morning shift with my uncle in his small sandwich shop where most of the customers are regulars who live around town. A man I had never seen before walked in holding a bag of groceries.)

Customer: “Hi, I just moved to the area and heard this place was good. Do you guys make breakfast sandwiches here?”

Me: “Yes! We have egg and cheese with sausage, bacon, or egg.”

Customer: “Great! I’ll take a sausage, egg, and cheese sandwich on an English muffin.”

(I turn around to start making the sandwich when he stops me.)

Customer: “Actually, would you mind making it with my ingredients? I have gluten-free English muffin, cage-free eggs, imported cheese, and antibiotic-free sausage in here.”

(He holds up the grocery bag and tries to hand it to me.)

Me: *confused* “So, let me get this straight. You have all the ingredients for the sandwich. You just want me to cook them for you and then sell it back to you as a sandwich?”

Customer: “Yup!”

(I look at my uncle and he just shrugs, so I take the bag, make the sandwich with his ingredients, and sell it back to him. After he leaves, I turn back to my uncle.)

Me: “Couldn’t he have just cooked this at home for free?”

(He still comes in all the time and asks us to cook various food for him.)