Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!


Got To Give Him Credit For Trying, Part 4

, | WI, USA | Bad Behavior, Crazy Requests, Food & Drink

(I take customer service calls for a bank, and occasionally we have individuals that call in mistaking us for a credit card company. Most of the time when this happens we can simply correct their mistake and send them on their way. This was not one of those individuals.)

Me: “Hello, this is [My Name] with [Bank]. How can I help you today?”

Caller: “I’m trying to make a damn credit card payment!”

Me: “All right! As much as I would like to help you with that, this is [Bank] not [Credit Card Company]. Don’t worry, it’s a common mistake when you search for the number over the Internet. If you just look at the back of your card–”

Caller: “—NO! I’ve been trying to make a credit card payment for the last half hour, and I’m not playin’ anymore. Either you take my damn payment or transfer me to a supervisor!”

Me: *short pause* “As I’ve stated, this is [Bank] and neither I nor any of my management staff can process a payment on your card. If you just look at the back of your card–”

(Interrupts again.)

Caller: “F*** you!”

Me: “Excuse me?” *obligatory statement about call being recorded and policy on profanity, which caller interrupts*

Caller: “Process my f***ing payment! I called the number on the back of the card and I ain’t holding anymore! Process my payment or I’m gonna find you and f*** you up!”

Me: “So you called the number on the back of your card, got frustrated, hung up, and called [Bank] instead to have a payment for [Credit Card] processed?”

Caller: “YES! So are you gonna process my payment or are we gonna have a f***ing problem?”

Me: “Sir, do you go to McDonald’s, order a pizza, and expect them to make one?”

Caller: “What the f*** does that have to do with processing my payment?”

Me: “Have a good day, sir.”

Caller: “You gonna have a f***ed up d—”

Me: *click*


Got To Give Him Credit For Trying, Part 3

Got To Give Him Credit For Trying, Part 2

Got To Give Him Credit For Trying


In A Late-Night Pickle

, | USA | Crazy Requests, Food & Drink, Time

(The restaurant I work at used to be open 24 hours but now we close at 1 am. This has been going on for 5 or 6 months now. All the signs around the building have been changed to reflect this. The outside lights are off and the only employees are myself doing paperwork and the person getting the place ready for the morning shift. I get a call at 1:50 am.)

Me: “[Restaurant].”

Caller: “I’m at the drive-thru but no one is taking my order.”

Me: “I’m sorry, but we are closed right now.”

Caller: “But you’re supposed to be open right now. Google says you are 24 hours.”

Me: “We have not been 24 hours for a few months now.”

Caller: “But you’re still here.”

Me: “Everything has been put a way for the night and I’m just here to finish up for the day.”

Caller: “Can I just have some pickles?”


Being Nice Is Free

| Jeffersonville, IN, USA | At The Checkout, Bad Behavior, Food & Drink

(I’m unfortunately with the person who is causing this scene. The fast food place is closed on the inside due to a leak of some sort in the lobby, so only the drive-thru is open. It’s the busy time of day and the line is very long but I have no problem waiting. I’m in the car with my step-dad, who is one of those entitled people, and regardless of where he goes thinks he deserves something free. When we finally get up to the window, he starts shouting at the poor lady.)

Step-Dad: “I should get something for free for you making me wait so long. What are you going to give me for free? Give me a Diet [Soda]. I’ll take that for no charge since you made me wait so long.”

Employee: “You know, sir, I have no problem with that at all if you could just ask nicely instead of saying that you ‘should’ get something for free. I apologize for the wait; our lobby is closed, we are doing the best we can, and we are also currently understaffed.”

Step-Dad: “I don’t care! You made me wait! So I SHOULD get something for free, and it’s not my problem you are understaffed; hire more people!”

Employee: “Again I apologize. I will get you a drink for no charge, but if you were nicer with the way you treat people, it would go a lot further for you.”

(I really was hoping she would give him nothing, and just dump the soda on him because he didn’t deserve it and I could tell she was already stressed out, I assume, from people all day yelling just about the same thing. I called and asked to speak with her as soon as I got home and apologized to her for his behavior and that she did nothing to deserve that. She was very sweet and said the two cars ahead of us had been the same way, and many other people throughout the day. The car ahead of us had even thrown something at her. I told her to keep up the excellent work they were doing and try to stay positive, and that I thought she should have just thrown the soda at him, so we had a good laugh about that. I wish I could have offered her more than an apology for him, but it was the best I could do. I just hope it somehow helped to keep her day from being ruined by him, and other people like him, because she, or anyone in her position, doesn’t deserve to be treated that way.)


Getting There One Micro Clue At A Time

| BC, Canada | Bizarre, Food & Drink

(I am a supervisor at a fast food restaurant. We don’t sell very much decaf coffee in the afternoon, so the decaf pot often gets cold before it is all used up.)

Customer: “Could I get a small decaf coffee?”

Me: “Hmm, it’s not too fresh right now. I can make a fresh pot if you like; it would only be a few minutes.”

Customer: “No, that’s fine; I’ll just drink the one you have there.”

(The customer takes her decaf coffee and sits down. She comes back a couple minutes later.)

Customer: “Excuse me! This coffee is cold.”

Me: “I’m sorry to hear that. It’s not very fresh. Would you like me to put on a fresh pot for you?”

Customer: “No.”

Me: “Okay, I can refund your coffee, then.”

Customer: “No.”

Me: “So… what do you expect me to do about it?”

Customer: “Microwave my coffee!”

(I microwaved the customer’s coffee, and she seemed satisfied!)


Your Joke Is A Complete Turkey

, | OK, USA | Bad Behavior, Food & Drink

(Two customers come in looking for something quick so they don’t miss their flight.)

Customer: “How about a turkey sandwich?”

Me: “Sure, that’ll be super quick.”

Customer: “And could you add bacon to it?”

Me: “Well, I could, but that would take a while. We make all our food fresh.”

Customer: *being a smart-a*** “Oh, really? So you’ve got a live turkey back there?”

Me: *just smiles but slowly dying on the inside*

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