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Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Two Can Whine For Ten Dollars

, | Peterborough, ON, Canada | Extra Stupid, Food & Drink, Money, Theme Of The Month

(I’m taking orders for front counter. A customer walks up and hands me one of our “2 can dine for $9.99” coupons.)

Customer: “I’ll have this, please.”

Me: “No problem. Would you like to add anything else?”

Customer: “No, thank you. Just the two meals.”

Me: “All right, your total is $11.70.”

Customer: “How much is it after the coupon?”

Me: “That is the price with the coupon. You wanted to use the two can dine, right?”

Customer: “Yes, but why is it that price? The coupon says $10 on it.”

Me: “Oh, the $10 is the price before tax, so that makes the difference.”

Customer: “No, you’re supposed to take $10 off, that’s what the coupon means.”

Me: “Sorry, it doesn’t actually work like that. It means that you pay $10 for the two meals. They would normally be over $15 for both without the coupon.”

Customer: “But it says $10 here. So I only owe you the tax.”

Me: “Again, I’m sorry but the coupon isn’t for $10 off. You are still saving a good amount off the regular combo prices.”

Customer: “Fine. I don’t want it then. The idiots at [our other location] wouldn’t do it right either.”

(He stormed off muttering about how we were too dumb to honour our own coupon.)

Human Kindness Is A Simple Formula

| TX, USA | At The Checkout, Awesome Customers, Family & Kids, Food & Drink, Money

(A couple with a small child comes up to my register with a WIC transaction, which goes through without a problem until…)

Me: “I am sorry but your formula didn’t go through.”

(The couple is buying nine containers of formula at around $18 each.)

Mother: What? Let me see.

(I show them the slip and the starting balance, which shows no formula was offered through the program.)

Father: “Great… and it’s Sunday so we can’t call them. Well, take off all but one and we’ll talk to them tomorrow.”

(I nod and take allow them to purchase just the one can of formula with the rest of their items.)

Me: “I’m sorry about that but h—”

(At this moment the next customers in line, both 20ish year old females cut in.)

Female #1: *handing me $20* “I’ll buy one of them.”

Mother: *shocked* “Y… you don’t have—”

Female #2: *doing the same* “We had parents that were just like you; please allow us to help.”

Mother: *nearly to tears* “N… no, please don’t.”

(Eventually, the pair got the mother to the accept the gifts, and when the pair was done with their regular purchases, I still couldn’t believe what happened and that there were still people who believed in the simple formula of human kindness!)

Driving Through Adequate Fraud Prevention

, | Edmonton, AB, Canada | At The Checkout, Criminal & Illegal, Food & Drink, Liars & Scammers

(A customer walks up to the till. I’m watching the conversation from the kitchen nearby.)

Customer: *to the cashier* “Could I speak to your manager, please?”

Manager: *hearing her* “What can I do for you?”

Customer: “I just came through the drive-thru a few minutes ago, and you forgot my two angus burgers.”

Manager: “I very much doubt that.”

(The manager points out the window, where the entire drive-thru and much of the parking lot have been torn up and blocked off for reconstruction. The sound of power tools can be heard even inside the restaurant.)

Customer: “Um…” *stammers a bit before scurrying out of the store*