icon_fooddrink

Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Been Called All The Names In The Hundred-Acre Wood

| Jackson, MI, USA | At The Checkout, Bizarre, Food & Drink, Language & Words

(I have have been called just about every name in the book. I am refusing to sell beer to a customer who is too drunk.)

Me: “I’m sorry, sir, you’re just too intoxicated and I can’t let you have it.”

Drunk: “I’m not driving so what the f*** is your problem, fat-a**!”

Me: “I’m sorry; can’t do it.”

Drunk: “Come on, man. I won’t tell.”

Me: *being very nice as it does really bug them when I don’t get mad* “Sorry, guy, still can’t sell.”

Drunk: *getting REALLY UPSET* “You know what you are? You’re a Pooh butt! You’re a Winnie the Pooh butt!”

(I’ve heard everything but not that, so I started laughing really hard which got him more and more upset. I told him that was the funniest thing I had ever been called and he got REALLY mad and just walked out.)

Not Promoting Decent Behavior

, | TN, USA | At The Checkout, Bad Behavior, Family & Kids, Food & Drink

(I am working the front at a fast food restaurant. I am ringing up two ladies (mother and daughter) up. They are regulars.)

Me: “Hello, how may I help you?”

Daughter: “Hi, I have this coupon: buy one get one free breakfast sandwiches.”

Me: “All right, which sandwiches would you like?”

(They order two sandwiches, one more expensive than the other. I promo the more expensive one off.)

Daughter: *to mother* “Haha, she only charged us $1.69!”

Mother: *mockingly* “Smart employees!” *snorts*

Me: “I did it to be nice, but I’m definitely not doing it for you again.”

Not So Closed Minded, Part 8

| Sacramento, CA, USA | Crazy Requests, Extra Stupid, Food & Drink

(I am the opening manager. Every morning my duties include powering on the lights, setting up the dining room, and putting our A-frame sign out on the sidewalk. Due to customers attempting to get in before we open, I always reserve these tasks for last. My boss could never understand why, until today…)

Boss: “If you just get it done first thing, you don’t have to worry about it and you can get started on preparing the fresh food!”

Me: “I’d advise against it… Can we at least leave the lights off to help discourage people from coming in?”

(My boss agrees, but it’s clear he doesn’t see why I’m so hesitant to set up the dining area. He takes all the chairs down, and goes to put the sign out on the sidewalk despite the fact that we aren’t open for another hour and a half… and a customer immediately walks in behind him. It’s about 9:30 am.)

Customer: “I want [hot meatball sandwich]!”

Boss: “Unfortunately, we aren’t open yet, sir. You came in right behind me as I was putting our sign out.”

Customer: “Then make me a [pizza]!”

Boss: “Sir, we aren’t open yet. Our ovens aren’t even on. They take time to heat up, so right now I can’t cook you anything! Even if I could, I don’t have most of the ingredients prepared. If you want a salad, I can make an exception. Those aren’t hot and they don’t take long. But I can’t cook anything.”

Customer: “What!? Why won’t you sell me a god-d*** pizza?! Your sign is out! Your lights are on! I demand you sell me a pizza!”

(My boss and the customer went back and forth a few minutes longer, and eventually the customer leaves in a huff.)

Me: “And THAT is EXACTLY why I don’t set up the dining room until just before we open!”

(I was never again scolded for doing those tasks last!)

Related:
Not Very Closed Minded, Part 7
Not Very Closed Minded, Part 6
Not Very Closed Minded, Part 5