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Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Your Day Needs A Refill

| Vancouver, BC, Canada | Crazy Requests, Food & Drink

Customer: “Hello, I didn’t like this drink. It was made wrong.”

Me: “Oh. sure. What did you order and what didn’t you like about it?”

Customer: “I bought this hot chocolate yesterday. I finished it and it just didn’t taste very good and I’d like a free refill.”

Me: “So… you want a free refill? On a drink you didn’t like and bought over 24 hours ago?”

Customer: “Yes.”

Me: “…No.”

Fractional Intelligence, Part 3

| USA | Extra Stupid, Food & Drink, Math & Science

(I work in the call center for the complaint line of a fast food restaurant chain.)

Me: “Thank you for calling [Company]. This is [My Name]. How can I help you?”

Guest: “I just bought one of your burgers. The 1/3 lb burger. That’s your big burger, right?”

Me: “Well, we have 1/4 lb, 1/3 lb, and 1/2 lb burgers.”

Guest: “Right. But I got the 1/3 lb burger. That’s the biggest one, right?”

Me: “Um, no ma’am, the 1/2 lb is burger than the 1/3 lb.”

Guest: “Really? Are you sure?”

Me: “Yes, ma’am. 1/2 is bigger than 1/3.”

Guest: “Huh. Never mind, then.”

(Guest hangs up.)

Me: *to coworker* “Wow. Another child left behind…”

Related:
Fractional Intelligence, Part 2
Fractional Intelligence

Taxing Faxing, Part 15

| Charlotte, NC, USA | Crazy Requests, Food & Drink, Technology

(Callers place orders for a certain drinkable product. They can also call in to track their orders. One such customer places her order and calls back a few days later to see where her package is.)

Me: “I’m showing it was delivered via UPS this afternoon.”

Caller: “It was MAILED?”

Me: “Yes, ma’am.”

Caller: “Why wasn’t it faxed? You all did this every other time! I want a refund, now! I have a dinner party and I am so embarrassed! I bragged on this and you failed horribly!”

Me: “Ma’am, we aren’t able to fax this order, I am sorry. We can send a new order out if needed but it won’t arrive until day after tomorrow at the earliest. Have you checked everywhere, or asked your neighbors?”

Caller: “I don’t need to! It’s not my fault you all are incompetent morons… Oh! I’m pulling up to my house now, and I see it! Still refund me, as I have a headache from this call!” *click*

Related:
Taxing Faxing, Part 14
Taxing Faxing, Part 13
Taxing Faxing, Part 12