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Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

No Will For A Refill

| MO, USA | At The Checkout, Food & Drink, Liars & Scammers

(I’m currently at the register because the manager on shift doesn’t like to be up there all day. I normally don’t mind too much, and he’ll put someone else on if I’m just not feeling it. It is getting late and we have several customers in the store when the manager comes up and leans in close, which is always a sign that he’s talking about a customer.)

Manager: *whispering* “There’s a man in a baseball cap with a frozen refill in a mug and he’s going to say it’s ice.”

(After he says that he gets off the register to return to the store and I wait for the man in question. After a couple of minutes a man fitting the description comes up with a fifty two ounce mug and says it is an ice refill.)

Me: “My manager just told me that that is a frozen refill.”

Man: *getting grumpy* “No, it’s ice.”

Me: “If it’s ice, could you open it and show me?”

Man: “Fine, just take it!”

(He shoved the mug at me, luckily not knocking it off the counter, before he stormed out of the store. I double-checked that, yes, the mug was filled with one of our frozen drinks. A few minutes later my manager came back up and told me that the man saw him and threatened ‘to get him.’ All of this over a dollar-something refill that we caught him trying to filch.)

Milking The Return Policy

| Ottawa, ON, Canada | Bad Behavior, Family & Kids, Food & Drink

(I work at a small local grocery store and our return policy is quite generous, but some people take it too far.)

Me: “Hi, there! How are you today?”

Customer: “Hi, paper bags.”

Me: “Okay. Did you find what you were looking for?”

Customer: “Yes.” *pulls out a carton of almond milk* “If my son doesn’t like this can I return it?”

Me: “Well, unless it is unopened or there is something physically wrong with it we can’t accept a return simply because your son doesn’t like it.”

Customer: “Why not? If I buy this and he doesn’t like the taste it’s not my fault, so I should be able to get my money back.”

Me: “Let me get a manager for you, ma’am…”

Can’t Barrel Out Of There

| CA, USA | Crazy Requests, Criminal & Illegal, Food & Drink

(I work as a manager and beer department head at a local liquor store that sells kegs of beer.)

Customer: “Excuse me; I need to order a keg of Corona.”

Me: “I’m sorry, but Corona, unfortunately, doesn’t make kegs.”

Customer: “What’re you talking about? I ordered one last week!”

Me: *trying not to get agitated* “Sir, I’m sorry, but like I said, Corona doesn’t make kegs. It’s impossible for me to get you a keg of Corona.”

Customer: “This is bull-s***! The beer guy here got one for me last week!”

Me: “Actually, I run the beer department at this store, and I have for the last few months. I can give you a list of all the kegs we can get you.”

Customer: “QUIT BACK-TALKING ME! I want to see your manager, and I want to see him now!”

Me: “Okay, not a problem.”

(I turn around on the spot, making a 360 turn.)

Me: “Hello, I’m the manager. What can I help you with?”

Customer: *glares at me before walking out in a rage*