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Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

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Giving You A Grilling About The Chicken

| NJ, USA | Extra Stupid, Food & Drink, Popular

(I am a server at a new restaurant in my hometown, taking a customer’s order.)

Customer: *pointing to the Grilled Chicken Sandwich on the menu* “Excuse me, is there chicken in this?”

(I think she’s kidding because it says chicken, but she doesn’t smile.)

Me: “Uh, yes, ma’am, there is chicken in the Grilled Chicken Sandwich.”

Customer: “Well, it doesn’t say that anywhere. You should tell your boss to clarify the menu.”

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Drawing To A Conclusion

| Finland | Extra Stupid, Food & Drink, Popular, Technology

(We have a self-service coffee machine, which has caused a lot of confusion with the customers about which button to press. We’ve put really clear markings to the machine to lessen the “problem,” we hid every unnecessary button with white stickers, and someone has drawn arrows on them to point at the only button a customer needs to press. We also have two different card readers at the checkout, labeled with multiple stickers so people would know which one to use.)

Customer: “This must be a joke. Are you making fun of your customers with all these markings on the coffee machine?”

Me: “I’m sorry; I guess someone has got a little carried away with the drawings. You wouldn’t believe how often people still ask what to press though.”

(Customer chuckles a little and comes to checkout to pay their stuff.)

Customer: *totally oblivious now* “So, which card reader should I use?”

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Can’t Lettuce Know What You Mean

| Wales, UK | Extra Stupid, Food & Drink, Language & Words, Popular

(I am a customer standing in line behind two 16/17-year-old girls.)

Server: “And what salad would you like on that?” *gestures to the huge assortment of vegetables in front of her*

Girl #1: “Salad.”

Server: “Er… yes, but what salad?”

Girl #1: *rolls her eyes* “SAAAALLLLAAAAADDDDD!!!!”

Server: *seemed a bit confused and intimidated by the attitude*

Girl #2 “She just wants f****** salad, you idiot. Just give her her f****** SALAD!”

Girl #1: *points* “SALAD!”

Server: “Oh, you mean lettuce?”

Girl #1: “Yeah, whatever. Just salad, f******* h***!”

Me: “Well to be fair, the entire bar is filled with about 20 different items of salad ingredients. If you don’t know the word for lettuce, that’s your fault, not hers. Just pay for your food, and consider this a learning experience, yeah?”

(Girl #1 & Girl #2 walked out, grumbling and swearing. The server and I shared a “WTF” moment as they left, and I finally got my food!)

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Surveyed The Bar Before The Call

| Kansas City, KS, USA | Food & Drink

(Just another day in a survey company, when I encounter the following:)

Me: “Hello, my name is [My Name] calling for [Office] on behalf of [Insurance Company]. Have you called [Insurance Company] recently?”

(The customer answers, in a very slow, and obviously intoxicated manner.)

Customer: “Ermm, no… I don’t remember… I’m too drunk…”

(Since I’m just gathering opinions, I tend to be lenient on people and just accept this as a valid reason to not participate in a survey.)

Me: “Umm… okay? That’s a good reason. Well… Thank you for your help, though. I hope you have a good rest of the night!”

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Free Of Gluten, Free Of Thought, Part 4

| CO, USA | Crazy Requests, Extra Stupid, Food & Drink, Popular

(We have an open kitchen line where pizza and flatbread is thrown. Therefore, there is flour EVERYWHERE after we open. We do offer gluten free bread, though.)

Customer: “I would like a meatball grinder with gluten-free bread. I’m deathly allergic to gluten.”

Cashier: “Ma’am, we use regular bread crumbs in our meatballs. Would you like a different filling choice?”

Customer: “Oh, no. The meatballs are fine.”

(This during a rush where three of us were tossing dough and watching her inhale the flour.)

Related:
Free Of Gluten, Free Of Thought, Part 4
Free Of Gluten, Free Of Thought, Part 3
Free Of Gluten, Free Of Thought, Part 2

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