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Category: Family & Kids

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You Can Scream Your Lungs Out But They Still Won’t Listen

| Round Rock, TX, USA | Bad Behavior, Family & Kids, Popular, Transportation

(It’s nine pm. I am outside working “curb side” service, which allows customers to drive up near the store and have us load their bags. A lady comes up in an SUV loaded with her kids. I’m momentarily confused because we don’t have any carts with her groceries, but then she comes around to explain.)

Mom: “Hi, my son was in a car accident. We just got out of the hospital and I just need to grab a few items and it’ll take five minutes. Can I leave my car here?”

Me: “Well, no, we might have other customers come and we need this area clear for carry out.”

Mom: “Well, my son has broken ribs and a punctured lung and I don’t want to leave him.”

Me: “Well, if it’s only going to take a minute, I guess it’d be okay if you park a little ways down.”

(It was a fire lane area, but I’d seen people park there before for brief periods of time, so I figured it’d be okay.)

Mom: “Yeah, thank you!”

(She parks and goes inside. Since I don’t have any curb side orders to pack, I go over to talk to the kid, just some casual chit-chat. He’s 18 or 19 and the mom wasn’t lying; he’s clearly under pain killers and pretty out of it. Unfortunately, the other kids in the car are the most unruly children I’ve ever seen. At one point, one of them, about 10 years old, gets out of the car holding a one-year-old and just starts running around the car.)

Son: “Get the f*** back in the car!”

Kid: “You can’t tell me what to do!”

(The son has to get out of the car for the kid to obey. I have to go back and work, and after being busy for a while, I’m surprised to see the car is still there. It’s been nearly an hour and our security lead comes out. I explain the mom said she said she was only going to take minutes, and he goes over to ask them to move since it’s on a fire lane and has been parked there for almost an hour.)

Son: “You guys f****** said we could part here. This is bulls***!”

Security Guy: “You’ve been parked here for almost an hour and it’s a fire lane. You have to move.”

(The son isn’t pleased but he limps around to the driver’s seat and parks in a spot only about 20 feet further from where they were parked. Finally, the mom comes out of the store. It’s been about an hour and a half and the bags are literally stacked over the top of the cart. She finds her car, and then comes back up to me at the curb side. A coworker happens to be taking a break with me, and he had also seen this whole thing play out.)

Mom: “Are you f****** kidding me?! My son was just in the hospital and has a punctured lung.”

Me: “Ma’am, you said you were only going to take a few minutes and you were parked on a fire lane.”

Mom: *absolutely steaming at this point* “What are your names?!”

Coworker: “It’s [Coworker]. Let me spell it out for you.” *spells his last name*

Me: “Yeah, mine is [My Name]. Feel free.”

(She storms off back to the car and for a second I think it might be over, but no. She gets the son and they both walk back up to the store. I’ve already grabbed the manager and security lead and we meet right inside the store. The mom is screaming and cussing him out.)

Mom: “YOU SAID WE COULD PARK THERE! YOU HAD NO RIGHT TO MAKE MY SON MOVE! HE WAS JUST IN THE HOSPITAL!”

Security: “Like I said, it’s a fire lane and you were parked there for more than an hour.”

Me: “You clearly said it was only four or five items.”

Mom: “F*** you! My son was in the hospital. See? Show them, honey.”

(Walking up to the store, I had seen the kid stop and cough pretty violently, probably, you know, because he shouldn’t have been walking around with a punctured lung. Now, he spits at the feet of the manager, and some of it is clearly blood. My manager has finally had enough.)

Manager: “I need you to get the h*** out of my store, and don’t bother coming back.”

(The mom finally left with her son. That was probably the fastest a night at work ever went by.)

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The Dining Table Is Where Food Goes In, Not Out

| IL, USA | Bad Behavior, Crazy Requests, Family & Kids, Health & Body, Popular

(I have a large group, 20 or so people. They are regulars and pleasant customers, so I am happy to be serving them throughout the evening. They stay for two hours in our dining room, no big deal; they are spending money, having a good time, and they are the only people in the dining hall. Everyone else is in the bar dining room. Most of the group has left, except a woman, her husband, and their probably one-year-old child, being breast-fed. I have no problems with her breast-feeding, no one is offended, no one is there to be offended and she has a blanket over herself, but then the woman proceeds to change her child in the dining room on the table.)

Me: “Ma’am, I’m sorry, I don’t mean to be rude, and it has been a real pleasure serving you all tonight, but do you mind if I ask that you change your baby in the restroom where we provide a baby changing station. If you’re uncomfortable, we do have sanitation wipes for the station?”

Customer: “Excuse me?! I do mind! My child needs to be changed now. No one else is in this room. Am I disturbing other customers?”

Me: “Again, not to be rude, and I understand that you’re just trying to take care of your child. I’m not personally offended, and no one has complained, but keep in mind we serve food to people on these tables, and it’s just not sanitary.”

Customer: “You’re being very judgmental about this. It’s just a baby. No one else has complained, and I have a mat down. I don’t see why you’re having such a problem with this.”

Me: “I understand where you’re coming from, but again, this isn’t about complaints. It’s about sanitation. If you could please, from now on, make use of the changing station in the women’s restroom, I and management would be grateful.”

(At this point she has almost finished changing her baby, and management supports me in my request for a sanitary dining table.)

Customer: “I’ve done this countless times here. We’re regulars, and no one ever complains. I don’t appreciate you causing a scene.”

(There are no other customers in the dining room. They are all in the bar room. No scene was caused. No one even looked.)

Me: “I’m not trying to cause problems. I’m just making a request that, to help keep this place clean, you use the resources we provide to change diapers.”

Customer: “This is ridiculous. We’re leaving. I don’t even want to leave you a tip. You’re just a mean girl who hates children. You probably don’t have any children at home.”

(The guest paid and leaves. There was no tip, which I understood. It didn’t bother me that much because there was a disagreement and sometimes that happens. What bothered me is that she left the dirty diaper on the table, not even wrapped up.)

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Swan Song

Stillwater, OK, USA | At The Checkout, Bizarre, Family & Kids, Pets & Animals

(As I approach the register, the customer in front of me is just stepping away. His daughter, who appears to be about seven or eight years old, starts informing the cashier of the environmental dangers of plastic bags.)

Girl: “…and if one of them gets into the water it will kill a swan.”

Cashier: *trying to humor her* “Really?”

Girl: “Yes, I’ve seen it happen.”

Dad: *realizing his child is not beside him* “Come on! Leave the cashier alone.”

(The cashier rings up my purchase.)

Cashier: “Would you like a bag with that?”

Me: “Yes. Even though it might kill a swan.”

Cashier: *without missing a beat* “She’s seen it happen.”

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Just You Wait(ress)

| PA, USA | Bad Behavior, Family & Kids, Popular, School

(I work in a popular chain restaurant waiting tables. It is in a pretty affluent area. A mother and her daughter come and sit in my section. The little girl has a pad of paper and a pen with her.)

Me: “Hi, ladies, how are you today?”

Mother: “We’re great! Thanks for asking.”

Daughter: “Are you a waitress?”

Me: “Yes, I am. Can I get you guys something to drink?”

Daughter: “I want to be a waitress when I get older!”

Mother: *laughing* “Yes, she wants to be a waitress when she gets older. But I know that won’t happen. She’s going to go to college and get a real job. She’s too smart to wait tables.”

Me: *staring at her incredulously* “Umm, can I get you something to drink?”

(Little did the woman know, I wait tables in order to put myself through college.)

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The Mother Of All Thieves

| TX, USA | Criminal & Illegal, Family & Kids, Liars & Scammers, Popular

(I work part-time at a dance studio and notice that I can’t find my iPad. After some detective work with security footage, I see a woman, Customer, clearly swipe it off the bench in a practice room and walk out with her daughter, who was taking lessons. My boss looks the woman up in the system and calls the number on file.)

Boss: “Hi, Mrs. [Customer], this is [Boss] from [Studio]. I’m calling about a misunderstanding that occurred during your daughter’s lesson on [date]. After reviewing security footage, we’ve determined that you may have accidentally ended up with my employee’s personal property. Give me call back and we can clear this right up!”

(Several days go by. They hear nothing. He calls again, stressing that he’s SURE it was an accident and all he wants is for me to get my property back. Still nothing. Then he tries a different tactic: the woman’s father, who lives in the same town, is the emergency contact. He calls the father and again explains the situation.)

Father: “Oh, did she? I’ll ask her about that. She’ll call you tomorrow.”

(The next day, this is the first thing out of her mouth:)

Customer: “I have to say, I am really disappointed in the way that you’re handling this. I can’t bring it in this week so you’ll have to wait until my daughter’s next lesson.”

Boss: “That’s fine, ma’am. As long as everyone ends up with everything that belongs to them at the end of the day.”

(The next lesson, the woman doesn’t even go into the building. She sends her six-year-old daughter to the front desk with the iPad.)

Daughter: “My mom asked me to give you this. She said she thought it was a book.”

(That lady better hope I never run into her. Way to involve your child in THEFT.)

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